Help!! I'm in Lebanon, stuck!!

I have a temporary global phone I got from Verizon, and I'm in Lebanon, and I can't program it from here. I've tried to call on the land line from the hotel, but I don't speak Arabic, and repeated emails to Verizon for assistance isn't helping. I have no contact, only email at this point. How do I get this global phone turned on a programed if I can't call?
Ginger

Hi aradia,
Due to the fact that you are traveling internationally, I do have to refer you to our Global Support Team. From Lebanon, you can reach them from your device by dialing +1908-559-4899. This is an airtime free call.
I have also included a link to our global services, bookmarked for Lebanon.
http://b2b.vzw.com/international/traveling_to/Middle_East/Lebanon.html
I hope this information is helpful for you and your services are up and running in no time.
Thanks very much and have a safe trip!

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