Help! I moved my songs, and now my library is empty
I just moved all my music from the My Music folder on my hard drive onto my external HD, and I followed all the directions in the iTunes Help file. But when I restarted iTunes, the entire library was empty.
Is there a step here I'm missing? How do I get iTunes to recognize where my library is? I already went into the Preferences -> Advanced menu and changed the location of the library, but it still doesn't show up.
I'd hate to have to manually re-import all the songs (well over 1000 files). Any help would be greatly appreciated!
HP zv5000 Windows XP iTunes 7.0.2
I just did the same exact thing (but recovered!). I hope you didn't empty your recycle bin/trash yet! Your library information is there - get it out!
The instructions on the web are a bit obtuse - what you need to do is delete ONLY the "iTunes Music" folder within the default iTunes location; I deleted the ENTIRE "iTunes" folder and saw exactly what you do now. You need to restore the "iTunes Library.itl" and "iTunes Music Library.xml" files, and you'll be back in business.
Not sure how you'll recover if you can't get those files back...
Similar Messages
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I was done listening so I closed iTunes and eventually I shut off my computer. But the next time I turned it on and opened iTunes my entire library was empty, and the playlists were set to the system default. I tried doing a system restore to my laptop but that didn't change anything. I'm really hoping there's a way to fix this without reloading my entire library song by song, or (and this is the absolute last resort) contacting Apple. Does anyone have any suggestions? I would greatly appreciate any help!
Try the Firefox SafeMode to see how it works there. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4.0+ SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''Don't select anything right now, just use "Continue in SafeMode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
'''''If it is good in the Firefox SafeMode''''', your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
''When you figure out what is causing that, please let us know. It might help other user's who have that problem.''
Or, create a new Profile. <br />
http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows -
Files moved to external hardrive now iTunes library is empty
I moved iTunes to an external hard drive, but when I go to use iTunes the library is blank. I still have the library on the new drive, how do I get it to appear back on iTunes. My iPod has not been docked so the library in on the iPod as well. Please help.
Did you put back
i both
the music files and the original 'iTunes Library.itl' file to their expected spots?
If the music files are returned without the correct ITL file, you'll end up with a blank Library. If the ITL file is in place without the music files, you'll end up having song references within iTunes with the '!' symbol.
My guess is that you need to find the 'iTunes Library.itl' file that was used when the music was on the C: drive. Did you make any copies of this (before or during your move attempt) or do you have any backup copies of this file? It will need to be placed in the 'My Music\iTunes' folder, replacing the current one that is there.
If the only ITL file you have is the current 'blank' one, you may have lost some music information (playlists, last played, playcount, date added). We can get the music back into the Library with the remainder of the meta-data.
Post back with comments or more questions. -
My iPhone has two identical options under "iTunes wi-fi sync" that are the same computer. I only have one user on my computer, and I tried moving my iTunes file in Finder to organize it and now my library's not synced with my phone. Help?
I have the same problem. Right now my iPhone 5S shows 3 instances of the computer to which it is connected under Settings » General » iTunes WiFi Sync. I'm having problems connecting and syncing, and this is probably the cause: the phone chooses one of these connections, and it isn't the one that's actually in use. What's probably happening is that the phone and computer establish a connection using a dynamic IP address, the address becomes "disassociated" due to error, another address is associated, the phone retains each address/link, and each link is displayed as if it represents a separate computer (the fact that the name of the computer is identical is ignored, as the only thing that is considered important is the IP address). But that's all conjecture. More important, I'm not sure how to fix the problem. A network reset doesn't do it.
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I moved to Tunisia and now i cannot update my billing address and credit card ! any help ?
Hello
i have moved to Tunisia and nowI cannot use my apple id anymore because my shipping/billing old address is not valid anymore
It seems that Apple does not accept tunisian addresses for billing and for credit cards
Any help ?Are you changing the country/region to Tunisia in your account information before you are trying to put in a new credit card and billing address for Tunisia?
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If i backup an app for example Music Downloader as it contains like 300 songs and now i want to replace my iphone 5 so when i restore the app from itunes do i get back all the content in the app or just the app itself ??..
Hey Hussain,
I am not sure whether the music will get restored.
Anyway try this
1.Connect iPhone to PC.
2.Open iTunes
3.Open iPhone Summary
4.Go to Apps Tab
5.Under File Sharing Section Click on Music Downloader
6.Right side if you see your songs click on one song and press (CTRL + A).(hope you are using windows) and click on save and then save to a folder on your computer.
7. Later just do steps till 5 to put to new iPhone then ...........
8.Click on save and select the music files which u want to put in that app.
9.Click on apply to sync.
10.You should be having the music in that app
Hope it helps,
Rohit -
I just moved to iCloud and now my old emails are gone. How do I get them back?
I just moved to iCloud and now all my old e-mails (not from a me account) are gone. How can I get my e-mail back? Please Help!!
Hi Roger!
You are right. It was not exaclty the moving to iCloud that caused the e-mail to disappear. What happened after the change to iCloud was that I did see my old email but when I tried to open it just does not show any content.
Then I looked at some options and did Choose Mailbox > Rebuild.
That is when all my old mail disapeared.
Any suggestions?
Thank you so much for your help!! -
Okay guys iTunes keeps telling me I don't have enough space to sync the songs and I know that is BS because it clearly says 3 GB free and yet it won't sync. Has anyone had this issue ever? Before a week ago I could fit 900 songs and now I can't fit 300. I know that my phone could fit 800-900 songs and there aren't many apps. There has to be a glitch. Can someone help? Please send me a response if you truly know the answer.
Rob
<Email Edited By Host>know that is BS because it clearly says 3 GB
Didn't know an iPhone is capable of "BS"! Impressive. Do the basic troubleshooting steps described in the User Guide: Restart, Reset, Restore.
Never post your email address or any personal info in a public forum like this. Any answers you get will be found here. -
I have been using my Apple ID in India and recently i moved to Spain and now i can not see my indian apps.it says my apple ID is valid for only spanish store.how to download apps from Indian store being in Spain.
Did you try to change the location in Settings/iTunes & AppStore/AppleID -> view Apple ID, log in ->Country/Region -> India?
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HT1550 I purchased a song from iTunes on my iPhone, downloaded the song and now it won't play?
I purchased a song from iTunes on my iPhone, downloaded the song and now I am unable to play it on my iPhone. It just keeps skipping to the next song and won't play it on my iphone but rather only on my laptop.....
Hey pnazaryan
If the purchased content is not playing, delete the songs from the Music app by swiping at the song. Then go through the process of downloading the track again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I purchased songs and now how do I put the songs on my nano 7
I purchased songs and now how do I put the songs on my nano 7
Open iTunes and plug in your iPod. On the left sidebar there should be your iPod name (If you can't find the sidebar, go to iTunes menu bar, under View, select Show Sidebar), go to your iTunes playlist and drag the songs you want to your iPod. For all of the songs, go to your iPod music library, even if you don't have songs, and on the bottom there should be a blue-ish bar. There might be a box saying "Autofill from iTunes library" click that ONLY if you want ALL songs from your iTunes to your iPod.
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I've had itunes on my laptop for over a year; it seems to arbitrarily duplicate songs and now, instead of 800 songs, I have 3,500 with 2,700 being dupes. How do I get rid of the dupes?
How to find and remove duplicate items in your iTunes library
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Hi, recently I have been making a list of songs and now that I have all of the songs that I want my iTunes is telling me to answer security questions that I forget the answers to, is it possible to get rid if this?
Damian_2087 wrote:
... I forget the answers... is it possible to get rid if this?
No.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My Itunes match is not working right, it was only able to download 50% of my songs and now I can't play the balance songs.. it has messed up my enitre music library
Hello Carpathianna,
No judgment here on the music you listen to, I have that song too in my library. If iTunes is telling you that the song is missing and you purchased it from the iTunes Store, then just delete it from your iTunes library and then download your song again. Check out the articles below for more information.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
Regards,
-Norm G. -
Help I have put some folders from timemachine in the trash and now I can not empty the trash can. I now realised I took the wrong action to delete these folders duh! but i canot work out how to solve the problem I now have, can anybody please tell me what action to take?
Hi Linc
Thank you for your reply. It did not work at first, I think there was just to much stuff. In frustration I held ctlr, alt and cmd keys down then empted the trash and it worked! I had to repeat the process several times as only a few folders were delt with at a time. but now are all gone.
Kind regards Dian
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