HELP!! i need help with the security question reset

i clicked send reset to ********@me.com but @me.com doesnt work anymore so how do i change my email for the security questions!?!?!

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
  1. Go to: Apple Express Lane;
  2. Under Product Categories choose iTunes;
  3. Then choose iTunes Store;
  4. Then choose Account Management;
  5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
  6. Sign in with your Apple ID and press Continue;
  7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
  8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
  a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
  b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
  c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
  d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

Similar Messages

  • HT5312 i need help with the security questions is there some way to get you to remind me what they were from e-mail or other wise

    I need help with the security Questions is there some way to get you to remember them by e-mail of other wise

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I have problem with the security question i forgot it some body tell me they will show down of the question forgot the answering but nothing show help me plz thanks

    I have problem with the security question i forgot it some body tell me they will show down of the question forgot the answering but nothing show help me plz thanks

    The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT201363 Help me please, to regain the security questions please, please, this my email

    Help me please, to regain the security questions please, please
    <Email Edited by Host>

    Hi psadnes!
    It seems like maybe you need to reset your security questions. This can be done by following the instructions in this article:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • I have problem with the security question which i forgot the answer how can i change it as i already have apple id and password

    I have problem with the security question which i forgot the answer how can i change it as i already have apple id and password

    You may reset the password on your account by opening https://iforgot.apple.com/ in Safari and entering your Apple ID (your email address, which the moderators should have removed earlier).
    You won't be able to set the password to your email address, or a recently-used password (if I remember correctly).
    Once you change your password, you should update your password on your iOS device in Settings > iTunes & App Store, then tapping the "Apple ID: <username>" cell at the top to re-enter your password.  (Your iOS device may prompt you for the new password before getting to Settings as well.)
    Hope that helps.  If you have a different issue, please post a follow-up message.

  • I have problem with the security questions and i dont know the answer. How i change the questions ?

    I have problem with the security questions and i dont know the answer. How i change the questions ?

    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • Having trouble with the security questions for iTunes.  Tried to reset them, but the mail from Apple never comes . . .

    Having trouble with the security questions for iTunes.  Tried to reset them, but the mail from Apple never comes . . .

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96290)

  • I got the new iPod for christmas and to buy an app it says i need to answer the security questions however i do not remember the answers....what should i do?

    i got the new iPod for christmas and to buy an app it says i need to answer the security questions however i do not remember the answers....what should i do?

    You need to use your "emergency email" that you used to set up your iPod to change the security questions and answers.

  • HT5622 i want to change my security questions.but the security questions reset is on an other email e dont know the email... how can i put a other email so i can reset it?

    i want to change my security questions.but the security questions reset is on an other email e dont know the email... how can i put a other email so i can reset it? and i got money on it

    If you don't have access to your rescue email account (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • The e-mail on the security question reset is not vaild. So I can not retreive my reset. What shall I do?

    The e-mail on the security question reset is not vaild. So I can not retreive my reset. What shall I do?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (116211)

  • I just got a new iphone! I can't restore some in app content! The reason is I need to do the security questions. I'm 85% sure I put in the right answers but it's not working. Also when I try to reset it threw email I never get the message to fix it! Help!

    I have got a new iphone recently. But I can't restore in app purchases. I have tried many times to reset it threw email and never got the message. I know I'm checking the right email I get your advertising messages there. I'm 85% sure I'm using the right answers! This has been very frustrating! Please help make this right!

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    The reset link for the security question will send the email to your rescue email account : http://support.apple.com/kb/HT5312 -  that is the email account that you are checking, and you've checked the spam folder on it as well as the inbox, and tried clicking the reset link again ?
    If you aren't receivineg the email then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 link above to view your rescue email address to check that it's correct, in case you need to use it in the potential future use

  • How do I change my recovery email with the security question answers as the email address is no longer active

    I got an iPod touch 4 years ago for Christmas. The recovery email and security questions are linked to an email account which is no longer in use. I recently bought an iPad and cannot purchase anything from the App Store as I don't know the answer to the security questions and the email is inactive. Help?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103371)

  • I need to change the security questions but there is no option in the "password and security" option to reset them .......what should i do ???

    i need to change my security questions because i forgot the answers to them ...... plus in the "password and security" option in the "manage account" department where the questions are asked , there is no option to reset the questions so how do i do it ????

    See Kappy's previous write-up.
      Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • What if i send the security question reset thing to my rescue email and the email never comes?

    I go to the setting and go to security and press the recur email thing for the security questions and a email for apple never comes ? I tried it 3 times and refreshed my email no emails have come yet.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102199)

  • I need help changing my answers to the security questions or changing the security questions? please help

    I got a new macbook pro a couple days ago and didnt realize you needed to answer security questions to make purchases on a new computer, i need anyone who can help me asap.

    That's because you never registered a rescue email address. The only way to resolve this now is to contact iTunes Support. They are the only ones that can help.
    http://www.apple.com/emea/support/itunes/contact.html

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