HELP!! I Shut my daughters IPod down in middle of updating to I.O.S 6.1.1, now IPod is BLANK SCREEN

Please help, I shut down the iPod 4th gen in middle of updating to its 6 and now there's a blank white screen, can anybody help me??

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

  • While updating Ipod we now have a blank screen and when connecting to itunes the ipod is not showing under devices

    While updating ipod touch we now have a blank screen. I have updated itunes but am unable to sync because the ipod does not show under devices. I have tried shuttng down and restarting but only have a blank screen or ap0ple logo. Sometimes the screen shows connect to itunes but that has been it.

    I have the same problem, after upgrading my itouch to iOS6, it doesNOT respond to anything, apple logo stays on the screen all the time and does NOTHING! restore does not work either.... i hope we can get an answer from someone soon... apple support did not have an asnwer.

  • Hey i need help my iphone 5 all of a sudden has like an all white border around it and sometimes it has a blank screen what seems to be the problem?

    hey i need help my iphone 5 all of a sudden has like an all white border around it and sometimes it has a blank screen what seems to be the problem?

    Try turning off the following:
    Settings>Mail, Contacts, Calendars>Push>OFF
    Settings>Notifications>Mail>Gmail>Notification Center>OFF
    Settings>Mail, Contacts, Calendars>Fetch New Data>Off

  • How do I restore my IPod? I shut down in middle of updating, now it's a BLANK white screen??

    iPod 4th gen was manually shut down (holding both buttons down to shut off...) while it was in middle of updating to ios 6, and now every time I turn bk on, it's a blank white screen! Looks like iPod has been wiped out! Please tell me how to fix this? I hooked to Mac, and still blank screen!!!

    Like I said in your previous post:
    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • HT5567 ipod toush4g blank screen white

    how to fix ipod touch 4g blank screen white.?i restore but still same blank

    Go into Recovery Mode per the instructions here.

  • Help my ipod has blank screen!!!

    hellp i was using my ipod touch then its turned off and i was litening to some music the the music still on after it turend off then the music stoped

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • My ipod touch wont turn on. i tried holding down the power and home button for about 1 min nothing happened i then plugged it in to my laptop and tried to restore to factory setting.A pop up message sayin an unknown error now its a blank screen.what to do

    how do i fix it?

    What was the exact wording of the error message? Usually a number or other information is provided in addition to just saying unknown error.

  • IPod Touch blank screen in DFU mode

    Hello. I have an iPod Touch 2G with software 2.2.1. Recently, I shut it down and restarted it, but nothing appears on the screen. I tried to put it in DFU mode and iTunes can see it, but I do not want to restore everything. I would be devastated. Please help! Thanks!

    Yep it looks like you'll probably have to do a restore. YAY! Don't worry if you've sync'ed your iPod over it will automatically back up all of your stuff and after a restore will ask you if you would like to restore from the backup. Just select your latest backup and click restore and it will be exactly how you left it after the sync is complete. So to get started just put the Pod into DFU like you did originally. You will have iTunes say an iPod has been detected in recovery mode... blah blah blah so just hit ok. Next you will see the restore button in the iTunes window. Hold down the option key and click on restore (Shift+click if you're on Windows). You will be presented with a drop down window. In there navigate to...
    /Users/"YOUR ACCOUNT"/Library/iTunes/iPod Software Updates/
    In there you should see iPod2,13.1.2_7D11Restore.ipsw if your on 3.1.2 and it is a 2nd gen touch
    OR
    iPod1,13.1.2....ipsw if your on 3.1.2 and it is a 1st gen touch
    Select the appropriate firmware file and hit choose.
    It'll say extracting and do the normal stuff.
    When that is over. You will be presented with the iPod setup page and it will ask to setup as a new iPod or restore from backup. This is where you click restore from backup and select the LATEST backup you have (It'll come up in a window with all the backups that have been performed). The iPod will sync for a while depending on how much stuff you had on it. YES THIS INCLUDES EMAILS, SITES, APPS, MUSIC and all the other stuff. So it'll pretty much be exactly how you left it.

  • Help! i'm a senior citizen! did an update to my macbook, had a few problems, now i can't open itunes.

    help! Senior citizen needs rescued! When i opened iTunes to sync my Mini a window popped up on my MacBook saying i had a software update. I clicked on it to start the update. Another window popped up with a yellow triangle with exclamation point saying to close iTunes. I closed iTunes but the yellow triangle message remained. Meanwhile the update continued with the progress bar moving as usual, but wouldn"t finish the last 1/8 inch or so. Several hours later, progress bar was all the way to the right, but didn't say complete, or disappear. So i shut down the computer.When i turned the Mac back on, i tried to access iTunes on the desktop and nothing happens. how do i get itunes to operate again?

    See if you can download and reinstall iTunes >  Apple - iTunes - Download iTunes Now
    By the way, when you see a dialog telling you to close iTiunes, it means to actually quit the application, not just close the iTunes window. You can quit an application by pressing Command + Q on your keyboard or from the iTunes menu bar click iTunes > Quit iTunes then you can proceed.

  • Yellow Connect to Power Message - Now iPod has Blank Screen

    Hello and Help. My Third Gen Nano 4 GB has gone dark... right before I saw the "Connect to Power" with a gold warning triangle message. I've tried all the menu/reset thing with no luck and I can't get the iPod to show up on iTunes.
    Does anyone have any ideas? I'm hoping it's not the battery as a battery costs half the price of a new iPod, but it's sort of looking that way. But before I gave up I thought I'd see if anyone might have an idea.
    Thanks!
    Scott

    Yep, it's the battery. Same answer as the other post right before you.

  • Please help me! iPhone original is read by itunes under devices but when i click on it there is just a blank screen? Please help me!

    A few days ago i purchased an original iPhone from my friend that was broken. It would not load past the white apple logo when i turned it on. I put the iPhone in recovery mode and restored it to iOS 3.1.3 and assumed it would work after that. I however, was wrong! The iPhone is currently stuck on the slide for emergency and connect to itunes screen. When i plugged it into the computer and went to itunes, the phone was listed under devices. But when i clicked on it, it just came up with a blank white screen that said iphone in big gray letters. I live in Italy because my father is in the military so therefore i cannot take it to an apple store to ask someone smarter than me for one on one help with this problem. Any help at all would be greatly appreciated i just want to have this phone working again! lol

    Ok!!! I found the way how to do it and everything is fine now. If someone has got the same problem as me you just need to restart your iPad. You hold the Sleep/wake button till the red line comes out then you scrol your finger on it and then after a minute you hold the same button again till the apple sing come out.

  • IPod Touch blank screen

    Problems began yesterday at the gym, when playing music my iPod constantly dropped the volume itself to nothing. Then later on that evening the entire thing conked out - the screen turned black and has given nothing since. I know it's still working as if I press the home button and use the slide bar to unlock it, the unlock noise sounds you just can't see anything on the screen - it's just blank.
    Is there anything I can do, as I don't have the money to pay for a new one.

    Just hold the home screen button and the sleep/wake button at the same time for at least 10 seconds. Trust me, I had this problem before too.

  • Help!! it was working a minute ago now its a blank screen

    i have an iphone 3GS and everything was just working great. Went to go get some info from it and it won't respond. Its just a blank screen. The battery is fully charged and I have it now plugged into the computer... and still nothing... help

    First, remove the case to check for it covering the proximity sensor that turns off the display when you hold it to your ear.
    If that doesn't fix it hold HOME and SLEEP until the Apple logo appears. Disconnect from the computer first.

  • My iPod has a white screen.  After holding down the middle and the menu button it goes black, then back white, and then beeps twice but stays white.  It never shows the apple logo, just stays white - help!

    My iPod has a white screen.  After holding down the middle and menu button, the screen goes black then back to white and beeps twice.  I have returned to original settings and resorted content to no avail.  I still have a white screen.  I have plugged it up and tried resetting again and again, still a white screen with two beeps - help.

    I have the same exact issue. Fifth generation iPod Nano, blank screen, Restore had no effect. I'm running Windows 7 Home, with all software up-to-date. I suspect hardware damage. Any clarification would be appreciated. Thank you in advance.

  • HT1212 I want to unlock my Daughters  ipod.

    I need help with unlocking my daughters ipod. She forgot her password

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
    1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    2. iOS- Forgotten passcode or device disabled after entering wrong passcode
    3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    4. iOS- Understanding passcodes
    5. What to Do If You've Forgotten Your iPhone's Passcode
    6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
    7. Restoring iPod touch after forgotten passcode
    8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
    Forgotten Restrictions Passcode Help
    1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
        If this method does not work, then you will need to fully Restore your
        device as New
    Also, see iTunes- Restoring iOS software.

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