Help - I think I have a trojan on my macbook pro
I think my macbook pro is infected with something. It's circa 2010 and OS is up to date and current, however I first started noticing issues when the trackpad wouldn't respond as normal (the mouse would be very slow and jump). I updated the software and it seemed to help but now applications open up on their own and the mouse has a life of it's own. I was watching a movie, wasn't connected to the internet, and watched as the mouse proceeded to close the movie, open up photobooth and the webcam came to life.
Please help, I have no idea what to do and have not turned on my macbook since it happened.
I have encountered a similar problem a few months ago . I did a complete shut down, took a small amount of glass cleaner on a paper towel and wiped down my MBP. I left it open to dry completely, and booted back up. Problem free since.
If this doesn't help then I would definitely stick with Linc Davis.
A few questions to ask yourself to consider before jumping to the conclusion that you've been cracked.
A you a high profile individual?
Do you frequent open networks? For example coffee shops.
Have you recently entered your admin password for no apparent reason?
As a White Hat Skiddie I have read it is more difficult to install and open a Trojan on a Mac than on other OS's. Not impossible, but unlikely.
Ds Store really puts out some good user tips. here are 2 I like.
https://discussions.apple.com/docs/DOC-3047
My only disagreement about this one is, yes WPA2 can be cracked. However it is much more secure. wish I could PM Ds store.
https://discussions.apple.com/docs/DOC-3291
Hang in there.
Similar Messages
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i think i have a virus on my Macbook Pro, OS X Yosemite, how do i wipe my computer clean without erasing photos and music etc?
The update alerts are fake, and are intended to dupe you into installing malware or disclosing private information so that your identity can be stolen.
You might get the alerts when visiting a website that has been hacked. Don't visit the site again. If applicable, notify the site administrator of the problem, but don't send email to an unknown party.
If you get the alerts when visiting more than one well-known website, such as Google, YouTube, or Facebook, then they may be the result of an attack on your router that has caused you to get false results from looking up the addresses of Internet servers. Requests sent to those sites are redirected to a server controlled by the attacker. It's possible, but less likely, that the DNS server used by your ISP has been attacked.
Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
8.8.8.8
8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. If the fake update alerts stop, see below. Otherwise, ask for instructions.
The router's documentation should tell you how to reset it to the factory default state. Usually there's a pinhole switch somewhere in the back. It may be labeled "RESET." Insert the end of a straightened paper clip or a similar tool and press the button inside for perhaps 15 seconds, or as long as the instructions specify.
After resetting the router, quit the web browser and relaunch it while holding down the shift key. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Do the equivalent if you use another browser. Open the Downloads folder and delete anything you don't recognize.
Then go through the router's initial setup procedure. I can't be specific, because it's different for every model. The key points are these:
1. Don't allow the router to be administered from the WAN (Internet) port, if it has that option. Most do.
2. Set a strong password to protect the router's settings: at least ten random upper- and lower-case letters and digits. Don't use the default password or any other that could be guessed. Save the password in your keychain. Any password that you can remember is weak.
3. If the router is wireless, or if you have a wireless access point on the network, use "WPA 2 Personal" security and set a different strong password to protect the network. If the router or access point doesn't support WPA 2, it's obsolete and must be replaced.
During the time the router was compromised, you were redirected to bogus websites. If you ever connected to a secure site and got a warning from your browser that the identity of the server could not be verified, and you dismissed that warning in order to log in, assume that your credentials for the site have been stolen and that the attacker has control of the account. This warning also applies to all websites on which you saw the fake update alerts.
Check the router manufacturer's website for a firmware update.
If you downloaded and installed what you thought was a software update, ask for instructions. -
Hi! I have a problem. My macbook pro install all applications only in german( when i change language, it still install in german) This began from aperture 3, it was installed in german, than all apps.Please help.
Hi! I have a problem. My macbook pro install all applications only in german( when i change language, it still install in german) This began from aperture 3, it was installed in german, than all apps.Please help.
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Help I think I have Macvx on my computer and I can't get rid of it.
Help,
I think I have Macvx on my iMac late 2012 21.5 running the latest OS.
I am getting heaps of ads in my web browser.
I have seen similar question from other people and responses explaining to find and search for it in your applications menu but I can't find anything that relates to it or that was installed recently.
I have even looking in the library and through spotlight search searching the specific words Macvx and Vidx.
Please help,
Thank you very much.Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and The Safe Mac » AdMedic.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
the most successful malware attacks rely on very sophisticated social engineering
techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
your computer is intended to entice you to install their malware thinking it is a
protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware. -
I have frequent instances of my Macbook Pro beeping 3 times and then I have to forcefully shut it down by pressing the power button. What is this all about? Please help. Thank you.
I saw this report being sent to Apple:
Interval Since Last Panic Report: 581719 sec
Panics Since Last Report: 10
Anonymous UUID: F4CF708D-D85C-4EC5-8047-4FC22C6B03AF
Fri Mar 7 13:00:14 2014
panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff800020c590, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x0000000007541000, CR4: 0x0000000000040660
RAX: 0xffffff8000000000, RBX: 0xffffff800d35a870, RCX: 0xffffff800cf55cd8, RDX: 0xffffff80008a8fcc
RSP: 0xffffff805e5f3d60, RBP: 0xffffff805e5f3da0, RSI: 0x000000001dcd6500, RDI: 0xffffff800d168778
R8: 0x0000000000000001, R9: 0xffffff805e5f3e88, R10: 0x0000000000000011, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff800d168770, R14: 0xffffff800d168778, R15: 0x0000000000000000
RFL: 0x0000000000010082, RIP: 0xffffff800020c590, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 0), Frame : Return Address
0xffffff805e5f3a00 : 0xffffff8000204d15
0xffffff805e5f3b00 : 0xffffff80002d1208
0xffffff805e5f3c50 :
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Serial ATA Device: Hitachi HTS545032B9A302, 298.09 GB
Serial ATA Device: OPTIARC DVD RW AD-5970H
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3Hmm. The problem still may be the RAM - Apple buys the RAM it puts in its machines from third-party vendors (usually Hynix) so it could be a RAM problem.
There are a couple of things that you can do yourself before taking your machine into an Apple Store or an AASP... download and run an application named Rember that will run a RAM test for you - let it run for a couple of hours or even overnight. If it turns out that your RAM is faulty, Rember will let you know. If it is faulty, then you have a couple of options - replace the RAM yourself or (particularly if you're under warranty still) take the machine to an Apple Store or AASP and have them replace the RAM.
If Rember finds no fault with the RAM, then you'll need to take it into an Apple Store/AASP and get a free diagnosis on the machine. Three beeps do usually indicate faulty RAM, but if it tests good with Rember you likely have another problem - it could be something as simple as the RAM, somehow, not seated correctly or signs of another hardware problem.
Run Rember first... call back with results.
Good luck,
Clinton -
i have a problem with my MacBook Pro is the almost of my app not working at all like a app store and terminal and other important apps please if u can help me as fast as you can cuz i don't wanna format it that's why am on Mac now not win ?
Abdussalam.A,
you mentioned that Terminal does not work at all for your MacBook Pro. What currently happens when you run Terminal? In what way does it not work? -
Hello. i have a problem with my macbook pro, it happened last night. my computer was so logged in starting up,I decided to shut it down. this morning, when I opened my laptop,it was still so slow, moreover;I cant open folders,itunes.,system ref. help!
What backups do you have?
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Wonder if anyone can help? Have just bought a new Macbook pro and installed FCP7. I thought that I would get quicktime pro as standard but stuck with QTX. Downloaded QT7 but it won't let me install it. Says I can't do install as I already have QTX. Does FCP not come with QTpro or am I jsut being stupid. Any suggestions would be great. Thanks. B
Hi there,
Are you running Lion or Snow Leopard? either way this may help by the looks of it.
http://www.macworld.com/article/161320/2011/07/lion_quicktime7.html
cheers
Andy -
hi.. can anyone help me on this...i am using macbook pro 10.8.2. i donot have any anti virus installed on my machine..is it safe to work on internet without intalling antivirus..
http://www.apple.com/osx/what-is/security.html
http://www.apple.com/osx/whats-new/
http://www.reedcorner.net/mmg/
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro
http://www.apple.com/support/
- I post the above as Mac OS forum and the notebook users forum, you are in workstation users section. -
no coverlow on iTunes 11, ugly and cheap feeling i phone 5 way to go apple i think samsung here i come have ipad mini,ipad4,iMac,macbook pro please dont mess theose up as well
Yeah . iTunes 11 is so ugly .
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I have a problem with using MacBook Pro as wifi router when connected to ethernet
I have a problem with using MacBook Pro as wifi router when connected to ethernet. The Airport icon changes to show a laptop inside, my iPad shows connected (I think) but Safari will not operate. I tried pinging my iPad, it seems to see the iPad, but no connection to Safari or to other apps such as Good on the iPad. I have read many posting and tried repeatedly via Sharing in Systems Preferences, but no luck. Suggestions to fix, or is this a Lion problem?
Usually this is a problem related to the domain name server address. If you open Network preferences, select your Ethernet port then click on the Advanced button then on the DNS tab. You will likely see an entry like 10.0.1.1 already listed. Click on the Add [-] button and enter 208.67.222.222 then click on the OK button and then on the Apply button. See if this helps.
if it does not help then repeat the above but with the Airport port. -
I have 8 gb on my macbook pro, but it sometimes only recognizes 4 gb. Whats going on?
I have 8 gb on my macbook pro, but it sometimes only recognizes one of the banks and thus only 4 gb. I was about to open my Macbook Pro mid 2010 2.66 up but it went back up to 8 gb of ram.
I also noticed that the macbook would go to sleep and not wake up again, sometimes. Not sure if this is related.
I did the usual, resetting the PRAM and the other thing with "shift control option." It didn't work and kept on saying 4 gb.
I woke up this morning ready to break open the mac when it read 8 gb. Great! But the **** is going on. Is that memory slot loose?
My google search and search through these forums were useless, no solutions. One guy tried changing his memory into the two banks, no difference. Sometimes it recognizes bank 1 sometimes it doesn't. Another put his ram in another computer, it's not the ram. Someone suggested the motherboard, then someone said "no way" for some arcane reason.
The only solution that seamed viable was going back to snow leopard, the last great OS. Im on mountain lion, not to shabby, but no leopard.
Problem is that I am out of warranty.
Any suggestion would be helpful.why don't you try this:
open the back of your Macbook - if you're technically capable...
take the ram out, clean it up with a pencil eraser - blow it out - put them back in, slowly and in a slight angle until they lock into place - make sure they are seated correctly...
restart your macbook - if the same bank is still not detecting - then the issue is your RAM slot...
good luck -
OK so I bought a mid-2010 MacBook pro 15 from a friend and he did not erase anything before he gave it to me. I was previously working on a 2009 MacBook pro 13 and have a Timemachine backup from that which I would like to install on the MBP 15 replacing all of the current data.
I have tried rebooting using the OSX disc that came with the MBP 15 but that won't work - I am assuming that is because the OSX disc is version 10.6.3 while the current OS on the MBP 15 is 10.7.4
What is the best/easiest way to use the Timemachine backup of my MBP 13" to replace all info on the MBP 15"?
This seems like something that should be easy but I have been trying to do it since last night and haven't found relevant info in the discussion forums. Any help would be greatly appreciated!!
Thanks!MacBook Pro 15" 2010
Intel Core i7 2.8GHz M 640 Arrandale Cores 2 (2867)
8GB max RAM 2 - 204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM
NVIDIA GeForce GT 330M 512MB (15.85) (369) and Intel HD Graphics 3000 (10) (309)
MacBook Pro 13" Mid 2012
Intel Core i7 3520M Ivy Bridge Cores 2 (4519)*
16GB RAM max actual (8GB Apple) 2 - 204-pin PC3-12800 (1600 MHz) DDR3 SO-DIMM
Intel HD Graphics 4000 (unknown) (465)*
The 13" is a more powerful machine and it has more RAM capacity. -
Is it necessary to have bit defender on my macbook pro?
i have a 13in. late 2011 macbook pro i was wondering if its a must for me to have this bitdefender virus scanner app installed. i was also wanted to know how i can speed up my macbook. i don't have much programs installed but i read that there are certain programs that are not really being used and can be removed to make my mac faster. please help... thanks
juice671 wrote:
i have a 13in. late 2011 macbook pro i was wondering if its a must for me to have this bitdefender virus scanner app installed.
Not at all. How did it get there?
i was also wanted to know how i can speed up my macbook.
Take a look at Randy Singer's Macintosh OS X Beachballs?
i don't have much programs installed but i read that there are certain programs that are not really being used and can be removed to make my mac faster.
Just BitDefender. There may be other applications that are taking up hard drive space, but since you aren't using them, deleting won't speed things up. I doubt that there are any other processes running that aren't necessary and deleting them might easily screw up your OS so that it cannot be updated or worse, won't run. I'd be very interested in where you read that. -
I have this problem on my macbook pro. I live in Sault Ste marie, ON. I took it to Genius Bar at the Apple Retail Store at Eton Center Toronto. They said it cannot be fixed for free, It would cost me more than a grand. I scared & run aways. Haha.I think I should call & set up an appointment at apple third party service provider in my city. wish me luck
Ah, but there's this caveat:
Apple will continue to evaluate the repair data and will provide further repair extensions as needed.
And a number of folks have found sympathetic managers and had the 2008 logic boards replaced, even after four years.
Clinton
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