Help :( I think my ibook crashed!

I purchased my ibook g4 MAYBE in late April or early May. I didn't have any problems with it until earlier this month. My internet constantly started freezing, and a couple of days before it crashed, the finder would freeze when I clicked on it. I haven't dropped my ibook, kicked it, or anything else. I tried to take it to the apple store and the woman told me "Sorry, we can't do anything for you." She literally said that. I do NOT have the protection plan (and i'm wishing I did waste my money on it) but I know there's a 1-year warranty invovlved. I can't imagine why it would crash if I didn't do anything to it.
Oh, I don't know if it crashed completely, but I turn it on..and it gets to the load screen, where it says "Loading Mac OS X" and then freezes (even though it shows progress)
Needless to say, i'm incredibly p issed off because I can't find my apple reboot CD, and I don't even know if I for sure got one.
I am incredibly upset about this, so if somebody could help me, PLEASE DO SO.
ibook G4 Mac OS 9.0.x 12-inch
ibook G4 Mac OS 9.0.x

it's hard to do much without system CD.
you can verify warranty by serial number at "About Your Support Coverage" (lower right):
http://www.apple.com/support/
if you bought iBook from authorized dealer, 1 year warranty applies from the date of purchase.
if the issues is corrupted software, warranty may not be covering it (warranty covers parts failure)
all machines come with the system disks, if you bought it new it's supposed to have the disks.
without system CD you may want to try "single user mode" and running fsck command, it is possible that it could make things worse though if the drive is damaged.
http://docs.info.apple.com/article.html?artnum=106214

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Hi! Haven't a clue and need help! My computer recently crashed, when it was up and running I reinstalled itunes. I must have given my ipod classic another name how do I delete this name and restate the original name?
Thanks

Click on the name on the left in iTunes until it highlights, then you'll be free to name it whatever you like.

My iBook crashes

My iBook crashes when I try to open the original PDF folder from the collections on the top left. I am currently viewing some files in a folder I made. I cannot see the new files as all the files I add using iTunes go to the PDF folder. Any help would be much appreciated. Thank you!

If the email app crashed when you opened the pdf, then my guess is that there is a problem with your pdf files .... especially if you deleted and reinstalled iBooks - unless I am misreading your post.
Were you able to view these pdf files in iBooks previously on your iPad? You could try resetting the iPad - though I don't think that will be the answer - and you can try quitting all apps, restart and then try again.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
In order to quit or close apps - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

Ibook crashes when idle

Hi,
I bought an ibook about a month ago and I have never had any problems with it. But a couple of days ago it started crashing, when I stopped using it. Even if I just boot mac os x (i.e. without starting any application) and then leave it idle for a couple of minutes.
I still can move around with the mouse pointer, but can't click on anything. Any keyboard short cuts don't work either except for the restart shortcut. However it never crashes during the startup or when busy.
In addition I sometimes get an Airport related kernel panic error, which forces me to reboot it.
My ibook doesn't have any additional RAM or anything else added after I bought it. It has the standard specs (40GB, 512RAM)
Would be nice if anybody can help.
Thanks,
Naomi
ibook G4 Mac OS X (10.4.6)

Hi Adrian,
I repaired the permissions using the Disk Utility - everything looked fine and nothing had to be fixed.
Next thing I do will be the Combo Update.
Well, no, can't think of anything I changed... if I look back now, I think at first the ibook crashed maybe once a day. Furthermore I didn't use it daily because I was sick. But now it's heavily used so it crashes much more often, but unfortunately I can't reproduce it - as I said, it doesn't always happen if it's idle. E.g. while I charged it I used it, then it was idle and it crashed. After reboot it was idle again, but it didn't crash... - everything was fine until it was fully charged so that I removed the power cable, but then it crashed again immediately.
Back to things which could have changed: the ibook isn't connected to any printer, no new applications were installed.
I checked "System Preferences>Accounts>Log in Items" which is empty.
I checked the panic.log - as I mentioned earlier, sometimes it crashes differently by showing a reboot message. The panic log contains something like this:
=================
Tue Jun 6 12:38:45 2006
panic(cpu 0 caller 0x0028C7E4): mbuf address out of range 0x47100000
Latest stack backtrace for cpu 0:
Backtrace:
0x00095718 0x00095C30 0x0002683C 0x0028C7E4 0x0027A908 0x005B600C 0x005B6168 0x006BB804
0x00680D5C 0x006A3F54 0x0069598C 0x006C11F8 0x0069DB7C 0x006BD790 0x006BE0C0 0x006BD1BC
0x006BD058 0x002D0FF8 0x006BB3C8 0x006BC690 0x002EB5E4 0x0008CC90 0x000291C0 0x000233AC
0x000AC02C 0x00000000
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.AppleAirPort2(402.6)@0x67e000
dependency: com.apple.iokit.IONetworkingFamily(1.5.0)@0x5ab000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x47c000
com.apple.iokit.IONetworkingFamily(1.5.0)@0x5ab000
Proceeding back via exception chain:
Exception state (sv=0x2D5DC780)
PC=0x9000B0A8; MSR=0x0200F030; DAR=0x21364000; DSISR=0x42000000; LR=0x9000AFFC; R1=0xBFFFD440; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.6.0: Tue Mar 7 16:58:48 PST 2006; root:xnu-792.6.70.obj~1/RELEASE_PPC
=============
So it contains Airport... - however I rarely have this problem. The idle freeze happens much more often.
@Jonesy: Thanks for your advice. Even if the Airport card is accessible I wouldn't be keen on disassembling my ibook. I guess I could try to deactivate it for a while though... - I will test it next Monday, when I can use a LAN.
(Yes, my ibook is pretty new. I bought it in May, just before the macbooks came out. I wanted a notebook as small as possible and I'm quite happy with it except for this crash-issue)
Well, I will post again next week when I work without the WLAN, i.e. Airport disabled. I'm pretty curious if my ibook crashes again...
Thanks again for your help. Will keep you up to date!
Cheers,
Naomi
ibook G4 Mac OS X (10.4.6)

Ibooks crashes on one pdf but I cannot delete this from the ipad (?)

I am experienceing constant crashes when I switch to PDF's in Ibooks. After very few seconds it just terminates.
This started when I chose to open a pdf sent in email with Ibooks (this has worked before).
Ipad is upgraded to lates iOS w/ patches.
Now I cannot seem to delete the pdf file from the ipad which I suspect is the reson for these crashes.
I have tried to delete it from itunes.
I have tried to de-select it from sync.
I have tried to delete ibooks and reinstall it both directly from iStore to the app and from iTunes.
Still the same problem.
The pdf file re-appears in iBooks every time.....
It seems that the only option is to delete the pdf from within iBooks.
But this I cannot do while it crashes.
How can I get this pdf file out of the ipad ?
Need help as now the iBooks app is totally useles.
-Bernt

Yes, that is what I decided on as well.
First I made sure I had a recent backup of the iPad.
Then I went to the iPad's configuration menu and selected to reset and delete all content.
Then I moved the suspected pdf's out of the itune folder, removed them from itune "Books" and is currently in the prosess of restoring the ipad from a previous backup.
I will post here if this "solved" the problem.

IBook crash - no hard drive found while trying to reinstall

My iBook crashed overnight, and after running a hardward test, which seemed fine, I went to reinstall OS X. Sadly, there is no destination volume showing up, as if the harddrive is not there. When I ran the hardware test, the harddrive did seem to show up. Any ideas or help greatly appreciated.

Hi Matt,
see wether resetting the PRAM/NVRAM solves your issue:
http://docs.info.apple.com/article.html?artnum=2238
-Petra

IBooks Crashes due to PDF in iPad's Memory.

I'm running the latest iBooks on the iPad with the latest OS. iBooks crashes right at startup every time just as the bookshelf loads. This has happened for the last few versions, and I keep thinking the next version will work. I have tried re-installing, resetting, deleting books from within iTunes, and just about every other solution I could find in these forums.
When I delete all books and pdfs in the books section in iTunes, delete iBooks, sync, re-install iBooks, then sync again, 7 pdfs keep coming back, once of which seems to be the cause of the crashing. Is there a way to delete those 7 pdfs which are stuck in the memory on my iPad. I would love to use iBooks again, and don't want to spend hours wiping and reconfiguring my iPad.

Apple has finally responded on another thread:
https://discussions.apple.com/message/11974122#11974122
They are collecting info on the crashes and the message at the bottom of this page from [email protected] sets out the process for finding the crash report and sending it to him.
Looks as though this took Apple by surprise and at present they don't know what is happening - so, if you are experiencing crashes, check out this other thread and send your crash report to Apple.
Re: iBooks has stopped working on my iPad2

Help! My docs keep crashing Excel...

Help! My docs keep crashing Excel...every time I try to print some of my Excel docs to my LaserWriter 4/600 PS. I keep getting post-script errors. What does that mean?! I'm so frustrated. My documents used to print using my old version of Excel (v5), but somehow that version won't boot anymore... and I can't just re-load the program because the original software disks are just that, floppys and my iBook only came with a CDROM drive. So I decided to start using the new version of Excel... I could print my docs. sometimes using the new version that I got with my iBook, but not always.
I changes some settings back to print in background instead of... whatever the other option was, and that helped on one doc, but not another. I had the setting set to download True Type Fonts (seemed like the right thing to do) but I changed things in that window back to whatever the defaults were... and now it just freezes my iBook, or bombs my iBook when I tried to open a print log (to give exact data on the problem) using SimpleText. What gives? Help, please.

You can add a parameter to make it work, but I do not know why?
-Dfile.encoding=ISO8859-15
that is
java -Dfile.encoding=ISO8859-15 yourprogram

Ibooks crashes on my iMac 100% of the time..

Why does iBooks crash on my iMac 17 intel..
It does not do the same thing on my MacBook Pro ?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

IBook crashing when moved, scr saver etc

For some reason, our iBook G4/1.33ghz/512Mb/OS X 10.4.4 suddenly started to crash/kernel panic crash, 5-6 times per day, often at following occasions:
1) when battery saver screen saver (screen dimmed by power mgmt, not screen savers like Flurry) leads to a state where iBook cannot be waked, it's not only the screen that's dimmed - ie it's dead. No resets except hard reset will have any effect.
2) restarting (only 5 sec powerbutton reset will work) after such crash usually leads to a kernel panic. After restarting after the panic crash, it will often crash again.
3) kernel panic also happens in most cases when computer is moved, even if it's gently. Presumably after sudden motion sensor kicks in.
Furthermore:
- Apple Hardware test shows no errors (both several short and long tests).
- RAMs are Apple native and does not seem to be defective.
- PRAM and NVRAM have been resetted several times over.
- preference files relating to power management have been put in trash.

Hi Leemakiyama,
Welcome to Apple Discussions
Have you tried performing an Archive and Install? You can find more information about the Archive and Install feature in Knowledge Base Document 107120.
You might have corrupted software or hardware that is failing (or failed). I suggest Logging your Kernel Panic so that if you need to show it to Apple, you can. If you don't know how to log a Kernel Panic, Knowledge Base Document 106228 can help out. I also suggest posting bits of the system log (found in console) or crash log (the specific application can also be found in console) and posting it here. That way we might be able to determine what might be going on. Do you have anything connected to your iBook when this happens? You said your iBook crashes when moved, how so? Does it crash if you move the display? You might want to bring your iBook to your local Apple Store/Reseller.
I hope that helps,
Jon

Ibook crashes when i open one book

I had an update on my Darth Plagues novel and now every time i open the book ibook crashes. This does not happen with the other books in my library. I tried to delete and re-upload the book to no avail.
what do i do?
is the dark side sabotaging my attempts to read my Darth Plagueis book

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

IBooks Crash

HI Guys
I bought an iPad not long ago.
I have some books in ebup format, and i loaded them on the ipad with itunes.
Now when i start them in ibooks, ibooks crashes down.
Is someone familiar with the problem?
Thx for answers,,,,
Best regards

Hi IMaestro,
Thx for the answer.
But it didnt fix my problem. its like this i can open the books that i downloaded in the istore.
But the one that i added by myself crashes.
Even this trick with the 5 fingers is cool i think that will give more akkupower sometimes.
Thank you

Ibook crash in OSX maverick

Please Help with ibook
I have a exception each time i open ibook from my mac (for ibook app itself or each time i select book tab from itunes) i got the same error
i have a MacBook Pro with OSX Maverick (2.5 Ghz I5 with 4 Gb RAM) and iphone 4 with IOS 7.1.2 (The latest version)
My problem start when sync my iphone, i selected the book tab to sync my books without install ibook in the iphone (don't do it) and then press sync ( ).
for some reason some document that i had in the iphone missing but still appear in ibook app. the result ibook crash trying to generate a bitmap for a non existing book
so the all ibook app is failing i cannot open in my mac but in the iphone can (and don't have all the items).
Until now i don`t find a solution to this. But any device connected to my account will have the same problem with ibook.
Please help
I include the error

Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.BKAgentService
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Ibook crashes on IOS 5

I upgraded my ipad to IOS 5.0 and since then ibook crashes everytime i launch it. It displays an empty wooden bookshelf for like 5seconds then takes me back to the home screen. I tried to reset my ipad yet that would not remedy the situation. Please help!!!
I encounter the same problem with other apps like inPractice (a medical app)
Thanks for your help!!

Have you tried resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Also, go to Settings>Safari and delete history and cookies and data.

Ibooks crashing on launch

Hi where,
i have no idea, what to do - please help.
I have the latest updates (itunes 11.2.1, osx 10.9.3), but ibooks crashing on lauch with:
Crashed Thread: 0 dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
**** uncaught exception 'NSInternalInconsitencyException', reason: 'Invalid parameter not satisfying: _managedObjectModel abort() called
I followed many tips (reinstall, safemode, etc) Nothing happend.
Any Idea
Thx

Hi ichoderso,
If you are having issues with iBooks failing to launch you may want to follow the steps in this article to see if you can get it up and running again -
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/HT1199
Specifically this section -
If the issue occurs in one application only
For example, one application does not open or unexpectedly quits. Mac OS X v10.4 and later can help with applications that unexpectedly quit by offering to open the application with default settings. If this doesn't help, skip to "Drag the application to the Trash and reinstall it if the issue persists..." below.
Make sure you are using the latest version of the software. Check with the manufacturer if the product is published by a third party.
If the issue only occurs while using a specific document, try creating a new document or replacing your document with a backup. Your document may be damaged. If possible, try testing with either a new file or a known-good file.
Drag the application to the Trash and reinstall it if the issue persists. Some Apple applications that may have been included with your computer can be reinstalled by using the Install, Restore, or iLife disc that came with the computer.
Thanks for using Apple Support Communities.
Best,
Brett L

Help :( I think my ibook crashed!

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