Help, I tried to do the new 8.1 update and it says I'm now in recovery mode.
Ever since I did the latest update the 8.02 or whatever every app keeps freezing so I decided to do the 8.1 today. I tried that and it put my phone into recovery mode. I said to plug into Itunes, I did and it's saying that I should do a factory restore. I don't want to lose all my media:( . I always back up my photos and was about to do this with this weekends photos but my apps were freezing again.....Any way around this so I don't lose my photos?????Help
Do you not have an iCloud or iTunes backup of your device?
You should always update any device (phone, computer, etc...) before updating.
It is never a good idea to keep the only copy of your photos/videos on your mobile device.
You should be transferring them to your computer then backing them up.
Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC
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Follow the steps in this link to resolve the issue:
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Welcome to Apple Support Communities!
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