Help! I've lost purchased TV shows from iTunes

I have iTunes 7.3. I recently purchased several episodes of "The Office" from the iTunes store. Magically, they, along with almost 400+ songs disappeared. Well, they didn't disappear, but when I would double-click to play them, I got the wonderful little exclamation point, with the whole "This file cannot be found, would you like to locate it?" which, they were there, in the iTunes library, but not showing up actually in iTunes. But "The Office" episodes are gone. Has anyone else encountered this problem? Any positive solutions? I've tried searching in Spotlight, in my Trash bin, but I can't find them. Please tell me that they're not all gone.
MacBook Mac OS X (10.4.10)

Plug your iPod into iTunes and double check your sync settings from under its TV Shows tab to make sure you have it set up to sync these new TV episodes.
B-rock

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I purchased tv shows from iTunes and keep getting a download error tap to retry.

I purchased tv shows from iTunes and keep getting a download error tap to retry. Why don't the shows download? What can I do?

Hello there Julfos,
I recommend this part of the article named iTunes: How to resume interrupted iTunes Store downloads found here http://support.apple.com/kb/ht1725.
If you cannot complete the download on your device, you can finish the download in iTunes on your computer and then sync it to your device. For instructions, see the following articles:
iTunes Store: Where can I download and sync my purchases?
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
Additional Information
If your purchase does not resume downloading after following the steps in this article, you can also try the following steps to troubleshoot the download issue.
Restart your computer or device.
Check for updates for your Mac or PC and install any software updates. Also, check for and install updates for any security software you may have (anti-virus, anti-malware, firewall, and so on).
If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer the manufacturer's website for your router to get information on updating its firmware).
If that does not resolve the issue then I recommend quitting all the apps running with this article, and trying again.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Perhaps even forgetting your home network and rejoining it.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
Or resetting your network settings.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
From: iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
All the very best,
Sterling

WHEN YOU PURCHASE RV SHOWS FROM ITUNES ARE YOU ABLE TO PUT IT ON A DVD AND WATCH ON A REAL TV?

When you purchase a TV show from itunes are you able to put it on a DVD to watch on a real TV?

Sorry, but no, you can't. The content owners won't allow Apple to allow that feature. You can back up your videos, but you cannot convert them to any other format. If you want play video/movie content purchased from the iTunes Store on your TV, you'll need to connect your computer to your TV or use an iOS device or iPod (one with video out) or an Apple TV.
Regards.

Help! Slow download on TV show from itunes

I bought a TV show from itunes, and it's downloading REALLY slowly. This is my first time using itunes, and right now, it's looking like my last. It says there is 270 hours remaining...that's ridiculous. I'm on a fast connection, I'm at college. My roommate says hers take 90 minutes, tops. Who can I get in contact with to fix this or get a refund? Is that even possible with Apple? I know how sh*tty the support from these companies can be. What should I do?

If you mean, can you download to Tunes on a computer, can you stream it to the Apple TV, then Yes.

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Hey everyone,
I've just run into a weird issue, I just purchased & downloaded an episode of a TV show over a Wi-Fi network directly onto my iPhone 3G running the latest firmware. The download completed successfully, but when I try to play the TV Show from the iPod menu the iPhone gives me 'This movie could not be played' error message, even though everything looks ok.
I am currently on holiday in the United States (not sure if it's relevant but I have an Australian iTunes account) and do not have access to my computer to try and troubleshoot the problem properly.
Any ideas as to why this could have happened or has anyone encountered a problem like this before? I'm a bit peeved because I paid for it and have no way of re-downloading.

I curently have, and have had in the past, a simmilar problem, except that the file will begin to play (in this latest case the first 48 seconds). Then the image will freeze on a frame, the sound will stop, while the scrub bar will still count upward (says that 49 seconds have played, then 50 seconds, then 51, etc). If I try to fast forward, the frame goes black, with no sound. I can rewind to the beginning, and play the first 48 seconds all I like, but always ends on the same frame.
As I said, this is not the first episode with this has happened. I've only ever tried downloading "Hero's". The first time it happened was a season 3 episode on a second generation iphone running the then current firmware. I am currently using an iphone 3GS with version 3.1.2 firmware.

Can't access previously purchased TV shows from iTunes

I have purchased several tv series in itunes and can't access SD version to download. It only gives me option of downloading HD version which would mean I need to repurchase.
This issue is a function of itunes not downloading current week show. I have to do manually each time. I am logged into account and have most current version of Itunes etc.

I'm having the same problem. I purchased a SD season pass for a show and when I tried to download the newest episode I couldn't access the SD version. When I click on the SD button nothing happens. The only option it gives me is to download the HD version which means I would have to repurchase the episode. I haven't had any response from Itunes support. It hasn't been a problem in previous weeks.

HT5085 No re-download on previously purchased TV Shows from Itunes Germany

Is there any information about why in Germany it is not possible to '(re-)download previously purchased TV Shows? It is a pain to pay for something and then not be able to download it again in case of loosing the Hard Disk Data on my Pc.

I'm having the same problem. I purchased a SD season pass for a show and when I tried to download the newest episode I couldn't access the SD version. When I click on the SD button nothing happens. The only option it gives me is to download the HD version which means I would have to repurchase the episode. I haven't had any response from Itunes support. It hasn't been a problem in previous weeks.

Can't get purchased tv shows from itunes to my ipod.

I have bought tv shows through itunes store. When I sync my ipod they do not transfer. I have a 80 gb classic ipod.

bmandatory wrote:
Not understanding, when i go to my tv shows tab, it brings up the ones that i have purchased, not sure where i go to change the sync settings... thanks!
Connect your iPod to iTunes. The display should change to show the Summary tab for the iPod. On the TV Shows tab there is a section that reads Sync all/X most recent/all unwatched/ etc... episodes of all/selected TV Shows/playlists. Make your choices here...
tt2

HT201318 if we purchased tv shows from itunes does it effect the storage space?

if we purchase 6 tv shows on itunes does it effect the storage space in the build-in storage (hard disk)?

Yes tv shows take up space on your computer.
Every file on your comptuer takes up space.
Not sure I understand your question.

Why can't I use cellular data on my iPad to download my purchased tv shows from iTunes to my iPad?

I purchased some tv shows onto my iTunes account to download onto my iPad, but it won't let me? Just wanted to know if there was anyway to do this or will I not be able to do so?

There is a 50 meg download limit per file over 3G/4G, so if they are larger than that then you will need to find a wifi network - the limit can only be raised by Apple with the agreement of the phone companies.

How do I purchase tv shows from itunes in Singapore where I am spending three months at a time when my apple id is registered in uk?

I have moved to Singapore with my husbands job but will only be here for 10 weeks at a time, spending 6 wks back in the uk. My apple id is registered to uk but while I am in Singapore I would like to watch programmes that I am missing in the uk. Unfortunately, when I try to purchase the programme I get a message saying I can't as my id is registered to uk. How can I solve the problem of wanting to access itunes in the uk and singapore? Would be grateful of any help.

Thanks, I did that but once you get on the singapore site, the only thing you can get are apps, blogs,and books. Do you know anything about buying gift certificates and if i bought these in singapore I could use them to view programmes here.
Thanks so much for your reply.

HT4743 Unable to View/Purchase TV Shows from iTunes Store in Brunei.

Hi
Is there any particualar reason as to why TV shows are not available in the iTunes Store for Brunei?

Not all content is available in all regions. Availability is entirely determined by the content owners.

HT201272 I have purchased 17 books from iTunes in the past 6 years and I can't locate them in my purchased items. They show up in my purchase history but I lost one of the books and would like to download it again. Help!!!!

In the past 6 years I have purchased many books from iTunes. I lost one of them and would like to download it again, however it is not showing up in my purchased screen. All of my music, movies, and shows are showing but none of my books. They do show up in my purchase history, how can I get them back? Help!

Welcome to the Apple Community.
So far as I am aware, books haven't been available for 6 years, so I'm wondering if you mean audiobooks.
Audiobooks are not currently part of the content that can be re-downloaded.

I appear to have lost all my audiobooks from itunes and cannot download a new purchase to my ipod. I have tried uninstalling and reinstalling itunes but this has not helped - I am desperate as I depend on my ipod for listening to books

My ipod touch has lost touch with my itunes account. I appear to have lost all my audiobooks from itunes and a nook I downloaded from audible.com last week is on my itunes but I cannot syn it to my ipod. I have tried uninstalling and reinstalling itunes but this did not work and I now have a different screen with itunes which I am not familiar with. I need my ipod for audiobooks and podcasts because I have a visual impairment.

iTunes 11 does some thinks differently. See:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
or
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Also
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar

I purchased a movie from itunes on my ipad but it doesn't show up in my library. It shows up in my history of purchases when I open that page but it is not noted in the list of purchases with all my other purchases. Any idea why?

I purchased a movie from itunes on my regular ipad but it doesn't show up in my library. I am able to view it via my movies icon on the Ipad I used when purchasing it but it does not show up in my purchases listing to download to my ipad mini. Also if I access my itunes account it does not show up in the history of purchases listing like all my other purchases but it does show up when i open that page at the very top; separate form the list. I've tried everything to get it to show up so I can download/view it on my ipad mini.

Hi adtsalmon,
You can only watch the movie on the device you rented it on. Here's a snippet from the Apple Support site (italics mine):
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Here's the link to the Movie Rentals FAQs site FYI:
http://support.apple.com/kb/HT1657
Hope this helps!
Cheers,
GB

Help! I've lost purchased TV shows from iTunes

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