Help - I want to cancel my membership

I want to cancel my Creative Cloud complete membership and sign up for the Photography Plan. The steps outlined in the support documentation are wrong. Instead of providing a form where I can cancel my membership, my only option is chat, phone or forum. Chat and phone are unavailable. If customer support reviews these forums, please help me. Thanks.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Similar Messages

  • I want to cancel my membership and agreement with Adobe product creative cloud

    I want to cancel my membership and agreement with Adobe product creative cloud

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • I want to cancel my membership but chat option is closed!!

    I wanted to cancel my membership but the chat support shich should be up 24X7 is closed.
    How can i cancel my membership.
    please help ASAP.

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • I want to cancel my membership today it wont let me

    I want to cancel my membership it expires tomorrow my i year contract and I don't want to forget to cancel it and get charged for another year!

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • I want to cancel my membership but the chat is not available and can not call

    I want to cancel my membership but the chat is not available and can not call

    This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • My laptop will not support creative cloud and i want to cancel my membership/subsription

    My laptop will not support creative cloud and I want to cancel my membership/subscription

    Please check  Cancel your membership or subscription | Creative Cloud
    If you are prompted to sign in please use the Adobe ID associated with your active subscription as I couldn't see any subscriptions associated with the ID used to post on this forum.
    Thanks
    Bev

  • I want to cancel my membership- effective now. Please ensure this is completed ASAP.  DO NOT charge my Credit Card again! Thanks in advance.  V/R, Hope Snead

    I want to cancel my membership- effective now. Please ensure this is completed ASAP.  DO NOT charge my Credit Card again! Thanks in advance.
    V/R,
    Hope Snead

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Hello. I was to  the annual renewal. But i want to cancel the membership. What do we do about it?

    Hello. I was to  the annual renewal. But i want to cancel the membership. What do we do about it?

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • I want to cancel my membership and delete my account

    i want to cancel my membership and delete my account and is extremely difficult to do so

    Moving the discussion to the right forum.
    Thanks,
    Rameez

  • I want to cancel my membership.  I need assistance to address this issue

    I want to cancel my membership.  I need assistance to address this issue.  It seems that they have made a repeating loop of unhelpful links to prevent you from canceling a membership.  Any advice? --Travis

    Moving this discussion to the Adobe Creative Cloud forum.
    Adobe you suck! cancel me please contact our support team directly at Contact Customer Care to cancel your membership.  If you are not being given the option to chat with a member of our support team then please utilize a different web browser.  Which web browser and version are you currently using?

  • I want to cancel my membership. What should I do?

    I want to cancel my membership. What should I do?

    In case you find difficulty in cancellation, do let me know by inboxing message. If your CC is more than 30 of purchase there is a cancellation fee attached to it.
    Regards
    Rajshree

  • Hi I wanted to cancel my membership and get a refund. Please assist me how to do so

    Hi,
    Hi I wanted to cancel my membership and get a refund. Please assist me how to do so

    Fatimah,
    Here is how to cancel:
    http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    If there are any issues, you may go here for a chat,
    Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html
    or here for Adobe Support (phone),
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
    You should be aware that anything created with CC/CC2014 can only be accessed with Adobe Acrobat/Reader, and only if saved with PDF Compatibility. You can only work on with it if you renew the subscription (temporarily) or if you downsave to a CS version that you have.

  • I just want to cancel my membership and they send me to some customer service page and ask weird qs-what's going on????

    Please let me know how can I cancel my membership easy and fast??? I don't need it anymore and I don't want my 30$ going to waist!

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    or
    This is an open forum, not Adobe support... you need Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I want to cancel my membership/account. But i can not unregister!?! Only linked in circles...

    Why can I not as a user unregister from Adobe CC?
    Why must I contact Support?
    I tried some apps but they were not for me, so I want to unregister.

    and i dont want an answer saying:
    Please refer to the help document below:
    Cancel your membership or subscription | Creative Cloud
    I tried that, i just want a link to a page where i can unregister...

  • I want to cancel my membership and cannot ! I have tried to contact company but its a dead end

    I need help to cancel membership?  The directions to follow on the site in help do not work. Help

    Hi hufcar,
    Please see this document for instructions: Cancel your membership or subscription | Acrobat, Acrobat.com online services.
    If you have a month-to-month Acrobat.com subscription, you can cancel it yourself following the instructions in the "Cancel a month-to-month subscription" section.
    If you want to cancel an annual subscription, it's necessary to Contact Customer Care.
    Best,
    Sara

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