Help!!! I want to cry!!! My screen has cracked!!!
Hi here, I don't know if anyone else has had this problem, or what i should do about it. I woke up this morning to find the glass cracked on my new Mac book pro 17"!!!. I understand that apple don't cover screens in their warranty, but surely there must be something i can do because the screen has cracked on its own!!! Please someone help me!!!!
How Travis would the glass brake on a display all by itself?
It is possible that the glass could break due to torsion within the aluminum frame if the lid was not quite square. This could be exacerbated by large temperature swings. In this case I would argue that Apple is obligated to replace the display (and lid, most likely) because of physical defect in the casing.
I'm not saying that this is what happened, or anything of that nature. What I'm simply saying is that there are many causes for many things. I try to believe that people are generally honest. Because it is quite easy to tell whether these machines have suffered a substantial fall (unless onto a very soft surface) I would find it hard to believe that Apple would refuse to repair it if there were no other signs of trauma. Then again, I don't represent Apple in any way, shape, or form. The original poster should not take my words as truth of any kind; I'm merely offering my own interpretation of the warranty, correct or incorrect. That's why these forums are user-to-user.
--Travis
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I just tried deleteing every smart mailbox and re-constituting a few. This went OK until I made one that had to reference a Gmail IMAP 'folder' and as soon I did that ... BAM! ... the infinite spinner appears.
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My iphone 5c has lifted out of its case on one side, and now the screen has cracked on that side! its still under warentee but i dont know what to do im not paying for it to be fixed when i havnt done anything! is there anything or anyone thats experianced this problem?
You can get all your question answered, by taking it into the Apple store.
If it is a manufactuing defect then you'll more than likely get a replacement without being charged.
If they deem that the phone is damaged by accidental cause, then you would need to pay for an out of warranty 5C unless you have apple care or apple care ++ -
Help my iPhone 5 screen has cracked!! Need advice
My iPhone 5 screen has cracked. Can the Genius Bar replace this and how much will it cost in UK for new screen only??
Contact them and ask.
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Hi,
I have the HP ENVY TouchSmart 15-j004sa. I accidently dropped it and the screen has cracked. I contacted John Lewis, because I bought it from there and they said that accidental damage is not covered on the gurantee. I could do with some help on where I can get it fixed or where I can order a new screen.ishsuperfly wrote:
Hi,
I have the HP ENVY TouchSmart 15-j004sa. I accidently dropped it and the screen has cracked. I contacted John Lewis, because I bought it from there and they said that accidental damage is not covered on the gurantee. I could do with some help on where I can get it fixed or where I can order a new screen.
Hi ishsuperfly
Welcome to HP Support forums!
Too sad to hear that your Notebook PCs touchscreen got damaged due to accidental drop.
Here is the Product specs.
Your laptop display panel comes as Display assembly (includes webcamera/microphone module and wireless antenna cables): 15.6-inch, BrightView, FHD, LED, TouchScreen display assembly with Spare part number: 720550-001
Here is the User manual. Go through Page 4 & 22, you'll get to know that you have to buy display panel as a Whole Display assembly because it is a touchscreen.
I could only find UK online stores selling them:
Ebay UK Store
Amazon UK Store
Hope this resolves your concern.
Thanks,
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PLEASE HELP
my iphone 4 is out of warranty and its screen has cracked but its completely working WHAT IS THE PROCEDURE TO GET IT FIX ?$99 is the carrier's fully subsidized or discounted price which requires signing a new two year contract with the carrier. Apple's out of warranty or not covered under the warranty "repair" price which pays for an exchange at a significantly reduced price off the full retail sales price has no effect on the existing contract nor requires signing a new contract with the carrier.
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my ipod touch 4g screen has cracked i do not know how this happened, will apple replace it? im willing to pay
Apple will exchange the iPod for this price:
Apple - Support - iPod - Repair pricing
Here is one third-party place. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
My ipad screen has cracked what can be done ?
what can be done about my ipad screen being cracked from being dripped?
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Cheers, Tom -
My Itouch 4th Gen. screen has cracked. Will having warranty make a difference for the repair price?
The bottom half of my itouch 4th Gen. has cracked. Everything is still working fine, it's just the screen that is damaged. I have a warranty for my itouch and i was wondering if the repair price would be any different. Also where do i take it for repair? Do i just drop by my local apple store, and give it to them to repair it? How long will it take for repair? or will they just replace it?
No. Warranty covers workmanship and material only. In order to cover damage you need insurance.
Allan -
Can any body help me. I really don't want to pay for a new one or a replacement one.
Apple stores have a technician called a Genius. You either call the local store to make an appointment or go tothe store's webpage. The Genius will help yu troubleshoot the problem for no cost except for your time.
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help me please
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself
iPod Touch Repair – iFixit -
My parents bought it for me and I really don't have the money to buy a new one, andit's sort of my life. Is there a place in apple that I could send it or does anyone know of any shops e.g PC world that would fix it? Thanks x
You can set up a out of warranty repair for it via Apple using this link. They don't actuallly repair the iPod, but instead replace it with a same model/capacity that is refurbished.
https://selfsolve.apple.com/GetWarranty.do;jsessionid=v72JPyhJbd9rsqkv5nC3n6bVpQ Rvx8rYhWLKFsYyzHJwbXX7y9ss!472853844
There are also several third party repair centers out there who will be able to replace the damaged LCD for a much lower cost. Just do a simple Google search for "iPod Classic repair" and you should get a number of results to work with.
B-rock -
My macbook pro screen has cracked.
How can I get a replacement screen in Abuja, Nigeria. Though its working now, I want to change it before it grow worse.
If you do still have a warranty i would try to go to an apple store and try to get it fixed, if it is not cover under any apple care plan or does not have a warrenty, then i would try to fix it as a DIY (do it your self) project. you can find replacement screens on eBay or other bidding sites... wish you luck.
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My iphone 5 screen has cracked , how much do apple charge to replace it?
My iphone 5 screen cracked/smashed over the weekend , the phone still works along with everything on the phone. So would just like to know how much apple charge to replace the screen ? Also is it covered by apple as I have only had the phone for 15 days ?
Umm
have a look on Amazon,did Apple have any in yet
I have a simple no name hard case covers back an sides similar to a Snugg
but has correct cut out to accomodate the Lightning to 30 pin adapter
( which snugg doesn't ) -
1 week old ipad2 and screen has cracked. What can I do.
Had an ipad2 for 1 week and my nephew has dropped it and cracked the screen in several places. Whats the best solution?
Apple doesn't have a menu of repair services for iOS devices. Your options are as provided.
You can pay around £100 for a new screen only via a 3rd party and void the warranty, or you can pay £200 for an exchange.
If a 3rd party charges around £100 to replace the screen only, Apple is not fixing the old for next to nothing, which may involve more than just replacing the screen when all is said and done. Your damaged iPad will be refurbished and likely used for an exchange under Apple's out of warranty or not covered under the warranty "repair" price.
And so what if you have never reported a problem with any of your several other Apple devices? What does that have to do with the price of tea in China? Apple should give you a new iPad at no cost since the other Apple devices you have purchased have not required being exchanged under warranty and you have never reported a problem?
Make an appointment at an Apple store if there is one nearby. You may get lucky.
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