HELP! ...I went to the apple store to get my iPhone replaced. When I left, happy & all, I realized I did not erase the data off of the iPhone I got replaced!! Does the apple store reset those iPhones so that information isn't stolen or tampered with?

I didn't know you were supposed to delete your information when you might get your iPhone replaced...

First, please understand we are not Apple employees on this forum, and we are not authorized to speak for Apple.
Having said that, here are two thoughts:
1. Did you sign a form when you left your old iPhone with Apple? You might consider reading that form. It may help.
2. You might consider telephoning the Apple Store and ask them about resetting your old iPhone.

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I have uninstalled and reinstalled firefox;I keep getting this error message when opening Firefox "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

See question

Try doing the following:
ctrl+alt+del >> Go to processes >> If their is more than one firefox.exe running, end one of them.

TS3638 i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.

i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.please help me!!

Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.
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I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. Bad job testing the software Apple.

I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. What's the fix? None of the recommended fixes work in any of these devices. Reset device, reset network, renew lease, etc. None of them work.

Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
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Dear all, I have a MacBook Pro bought in April 2011. Last April, it got stuck while the wheel was spinning and I had to force it shut. That cost me my hard drive. Now, it's stuck again. I tried esc, cmd tab, moving the trackpad on the apple, but no. HELP!

Dear all, I have a MacBook Pro bought in April 2011. Last April, it got stuck while the wheel was spinning and I had to force it shut. That cost me my hard drive. Now, it's stuck again. I tried esc, cmd+tab, moving the trackpad on the apple, but no. HELP!

Dear John,
thank you for your prompt reply. After I sent the email, I left the wheel spinning to see if it would eventually stop. It didn't, but after a while the screen turned blue, so I decided to switch everything off with a forced shut-down. I could not restart with the OS DVDs because I am currently away from home, but fortunately everything was more or less fine after restarting. It then got stuck again, I forced it shut again, restarted again, and now it seem to work but I won't overdo it and will switch off smoothly after writing this (unless it gets stuck again). Last April I have replaced the HD, so it's now just under 6 months old. And, of course, since the crash occurred when I was abroad and had backed up just before I left, I have lost only a few days' work. Still, and I know this will make me hugely unpopular here, with my 5 previous laptops running on MS Windows I never had a problem. Which does not mean I loved the OS, or I would not have switched to Mac.
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Claudia

TS4009 I upgraded my Icloud storage yesterday by 10GB, but one day later realize I did not need to do so. The apple advice is to cancel within 15 days for a refund, but does not tell you how to do so. Anyone know how to contact apple for this purpose?

I upgraded my Icloud storage yesterday by 10GB, but one day later realize I did not need to do so. The apple advice is to cancel within 15 days for a refund, but does not tell you how to do so. Anyone know how to contact apple for this purpose?

You would have to contact Apple in order to do that. Just use this link to ask Apple for a refund: http://www.apple.com/support/contact/

I bought a iPhone 4 from USA in $749. As I did not take a data plan, still the phone is locked, now when apple is selling unlocked phone and I have paid the dull amount, will they unlock my phone

I bought a iPhone 4 from USA in $749. i did not take a data plan, still the phone is locked, now when apple is selling unlocked phone and I have paid the full amount, will they unlock my phone

AT&T has not as of yet announced any plans to unlock an iPhone that was purchased as locked to them. Whether or not they will do so in the future, only AT&T would know, and they probably will not say unless and until they're ready to make an official announcement. There is nothing Apple can do for you in this matter unless you are still within the timeframe for returning the iPhone.
Regards.

I purchased an app from my iphone and it did not download to my phone. It says I have already purchased the app, but it is nowhere to be found...Help???

I purchased an app from my iphone and it did not download to my phone. It says I have already purchased the app, but it is nowhere to be found...Help???

Try syncing the iPhone to iTunes. If it doesn't appear, then log in to your account and check Purchased.
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If you have the original receipts, you can take them to an Apple Store and they may be able to remove the activation lock. A good lesson learned to have an employee clear a device when leaving.

Sir, i upgraded my iphone 3gs to os 5.1 and since then i have not been able to register it in order to use it, anytime i try to activate it a notification that "the activation server is temporarily unavailable".can any one help me out?

sir,
i upgraded my iphone 3gs to os 5.1 and since then i have not been able to register it in order to use it, anytime i try to activate it a notification that "the activation server is temporarily unavailable".if i connect it to itunes too, the system tells me to insert SIM card meanwhile, i already have inserted a SIM.
CAN ANYONE HELP ME OUT?

Try,,,
I deleted EVERYTHING under
C:\Users\YourUserName\AppData\Roaming\Apple Computer\iTunes
or YourUserName\AppData\Roaming\Apple Computer\iTunes
Some people have had success only deleting everything in the cookies folder
C:\Users\YourUserName\AppData\Roaming\Apple Computer\iTunes\Cookies
Thank you LadyBytes

I have an iphone 4, i connect it to my laptop using the usb and then when connecting to itunes it says my phone is not up to date with itunes yet i cannot find an update 11.1 for my phones itunes? someone please help me.. kind regards

i have an iphone 4, i connect it to my laptop using the usb and then when connecting to itunes it says my phone is not up to date with itunes yet i cannot find an update 11.1 for my phones itunes? someone please help me.. kind regards

Itunes 11.1 is for your computer, not your iphone
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I downloaded the whatsapp app to my new iphone, and when i wanted to create an account, i could not, it said, unable to send message. I downloaded it several times later, but i still could not create the account, it always said, unable to send, help

I downloaded the whatsapp app to my new iphone, and when i wanted to create an account, i could not, it said, unable to send message. I downloaded it several times later, but i still could not create the account, it always said, unable to send, help

I recommend reaching out to Citrix via their support system -
http://www.citrix.com/products/receiver/resources-and-support.html
The receiver app has a specific list of servers it's compatible with, if the server is not on the list the app won't work in OS X.
http://support.citrix.com/servlet/KbServlet/download/28492-102-671726/Receiver%2 0for%20Mac%2011%204%20FAQ%20v1_1235.pdf
Do you know what server you're connecting to?

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I tried this and still have the same problems. If I open Address book or the Mac App Store I get the library rebuild popup and a hang. I created a fresh user and then things are better apart from the printing issue. Its clearly some 3rd party software issue but the crash logs are meningless to me. I used the excellent Etre check app from http://www.etresoft.com/etrecheck so I have a list of what is being loaded and can compare clean and crashed user info but as I cant work out which of the startup items, launch agents, launch daemons etc that are causing the problem.
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Kernel Extensions:
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          com.rogueamoeba.InstantOnCore          Version: 6.0.2
          com.Cycling74.driver.Soundflower          Version: 1.5.3
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
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I have an iphone 4s and upgrade to ios6. It wont connect now after the upgrade to itunes and the itunes doesnt regonize the device. Im so freaking sad. Please somebody give me a fix. Why did I have to upgrade to ios6? Please somebody let me see the light

I have an iphone 4s and upgrade to ios6. It wont connect now after the upgrade to itunes and the itunes doesnt regonize the device. Im so freaking sad. Please somebody give me a fix. Why did I have to upgrade to ios6? Please somebody let me see the light.
I cant even get into itunes because it wont recognize it to do a reboot or a rollback.

The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck.

HT1688 We bought the new iphone 5s when they came out from at&t and my dad has completely shut off and won't do anything? It has not been in ANY water or anything else that could have caused this

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Try to reset the device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

HELP! ...I went to the apple store to get my iPhone replaced. When I left, happy & all, I realized I did not erase the data off of the iPhone I got replaced!! Does the apple store reset those iPhones so that information isn't stolen or tampered with?

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