Help Ibook not recognizing extra Ram!

Hi, please help, I have just fitted a 1GB ram to my ibook as recommended by the apple genius.
When I click on about this mac it still says 256ram.
Have I done anything wrong? Ive refitted it again and it still doesnt recognize it?
Is there something else I need to do?

bluebubble, Welcome to the discussion area!
Resetting the PRAM has nothing to do with it.
One or more of the following is true:
(1) The RAM isn't installed properly.
(2) The RAM isn't compatible with your iBook.
(3) The RAM is defective.
(4) The iBook's motherboard is defective and not recognizing the RAM.

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