Help - illustrator keeps not opening -

we have 4 Gig Ram - illustrator keeps not responding and crashes.
we have reinstalled but it still happens
Thanks
Deb

my illustrator CS3 wont open either....
i get this message "an unknown error has occurred (-108).Adobe Illustrator will now quit.
i have 1GB RAM
windows xp sp2
2.8 Ghz intell pentium 4 processor.
1024 screen resolution
512M VGA card ATI radeon
i have lots of free space.
didnt install any fonts recenty.
never tried Illustrator b4...this is the first time i try to install it.
i would appreciate ur help

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