HELP - IM UNABLE TO USE MY MOBILE NETWORK CONNECTION

guys i need your help. Im unabble to use my mobile network connection in spite of all the directives given by the various institutions. I was told by an expert that this has happened to a few BB10 users and that if I did not receive mobile network connection right after inserting my sim, there's no chance that I'll ever get to use my mobile network to browse . I am however able to use the wifi. Please reply help if you have any idea what i can do

sandey_bbe wrote:
 so lond as i have credits, i should be able to browse with pay as you go. 
Probably not, for the data plan.
You need to CALL them and MAKE SURE you have the data plan actually on your account, not just assume it.
And this has nothing to do with pins on the SIM card missing etc., since your SIM is actually working.
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