Help! iMac G3 Indigo crt will not boot

Hello,
I'm an A+ PC technician and I'm trying to get an G3 iMac Indigo back up and running for a friend. I own a G4 Mac Pro so I'm somewhat familiar with Mac hardware and OSX and System 9.
Here's what I've done so far to get this little machine going again and it symptoms presented when I received it:
1. The system when powered up would chime once and boot to a smiley Mac then do nothing else.
2. When alternately booting using the option key to get to the drive option screen it would only show the HD and no CDROM drive. No other key combination would change this (CMD-OPT-P-R zapping the PROM) or booting into Open Firmware and reset-all.
3. I purchased a retail copy of System 9.0.4 that is bootable (I checked it in my G4 system) and held down the "C" key to boot from the CDROM-No go-as well as the Option key-no CDROM displayed.
4. I removed the HD, changed the jumper to slave and installed the HD in my G4 Mac and checked the drive integrity via OSX Hard Drive utility and the HD was repaired. The HD had a version of System 9 installed. Once the HD was reinstalled the G3 would still not boot.
5. I again removed the HD and again installed the disk as slave in my G4. I did a clean install of System 9.0.4 to the drive and removed the drive from the G4 and reinstalled the disk into the G3. Still no boot and now the G3 iMac displays the dreaded flashing ? mark folder after booting. The Option key also shows no drives attached now. No HD or CD.
6. I purchased a used replacement CDROM drive and installed it in the system-still no boot, no drives attached, nothing changed via zapping the PROM.
7. I changed the jumper settings in the G3 to master for the CDROM drive on the new CDROM and Slave for the HD. Still no boot,no drives displayed, zapping the PROM-no change.
8. Today I changed the PROM battery by exchanging the PROM batteries from my G4 system to the G3 and there was still no change. The old battery from the G3 is fine since my G4 system rebooted with it installed. I have also reset the PMU switch after the battery install.
I've probably done more harm to this system than was necessary by my trouble shooting actions. The HD was probably bootable before I did the clean reformat and install of System 9.0.4. but I'm not certain.
Tell me if I've overlooked something or done something wrong along the line.
Thank you for any assistance this community can give.
Kurt Klatt

rccharles wrote:
kurtklatt wrote:
Hello,
I'm an A+ PC technician and I'm trying to get an G3 iMac Indigo back up and running for a friend. I own a G4 Mac Pro so I'm somewhat familiar with Mac hardware and OSX and System 9.
Here's what I've done so far to get this little machine going again and it symptoms presented when I received it:
1. The system when powered up would chime once and boot to a smiley Mac then do nothing else.
seeing the smiley Mac means that you have a classic version of Mac OS installed on the hard drive.
2. When alternately booting using the option key to get to the drive option screen it would only show the HD and no CDROM drive. No other key combination would change this (CMD-OPT-P-R zapping the PROM) or booting into Open Firmware and reset-all.
you need to have a bootable CD in the drive for you to see the CD in a drive. Mac OS X works with media not devices.
I have a bootable System 9.0.4 CD.
only show the HD
So, Mac OS is showing a bootable partition, not a hard drive.
3. I purchased a retail copy of System 9.0.4 that is bootable (I checked it in my G4 system) and held down the "C" key to boot from the CDROM-No go-as well as the Option key-no CDROM displayed.
See Richard's second paragraph having to boot up from the original cd to get cd reader to work again.
http://discussions.apple.com/thread.jspa?messageID=5966197#5966197
I'll try disconnecting the HD and leaving the CD drive connected to see if this works however it should be set as master on the cable.
4. I removed the HD, changed the jumper to slave and installed the HD in my G4 Mac and checked the drive integrity via OSX Hard Drive utility and the HD was repaired. The HD had a version of System 9 installed. Once the HD was reinstalled the G3 would still not boot.
Did you set the harddrive to master? Master is a must. Cable select doesn't work. You need to set the hard drive to master mode. There is usually a label on the hard drive that tells you what jumpers you need to set. If you are not sure, give us the name and model number of the hard drive and usually someone will be able to tell you how to set that drive.
Did you check all of the cables? Put everything back and verify that all works.
The HD is set to Master and the CD is set to slave with the correct jumper settings and the cable is attached.
5. I again removed the HD and again installed the disk as slave in my G4. I did a clean install of System 9.0.4 to the drive and removed the drive from the G4 and reinstalled the disk into the G3. Still no boot and now the G3 iMac displays the dreaded flashing ? mark folder after booting. The Option key also shows no drives attached now. No HD or CD.
I suggest that you reformat the drive then re-installed your software.
When I did the clean install of MacOS 9 it was after a reformat and reinstall of the OS.
6. I purchased a used replacement CDROM drive and installed it in the system-still no boot, no drives attached, nothing changed via zapping the PROM.
7. I changed the jumper settings in the G3 to master for the CDROM drive on the new CDROM and Slave for the HD. Still no boot,no drives displayed, zapping the PROM-no change.
8. Today I changed the PROM battery by exchanging the PROM batteries from my G4 system to the G3 and there was still no change. The old battery from the G3 is fine since my G4 system rebooted with it installed. I have also reset the PMU switch after the battery install.
I've probably done more harm to this system than was necessary by my trouble shooting actions. The HD was probably bootable before I did the clean reformat and install of System 9.0.4. but I'm not certain.
Tell me if I've overlooked something or done something wrong along the line.
Do you have firewire? You can use target disk mode. Some people have claimed success when installing through target disk mode. Use your g4 to load the software onto the target disk.
Firewire is not an option with this G3 iMac. The Indigo G3 doesn't have Firewire installed.
http://docs.info.apple.com/article.html?artnum=58583

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