Help - Imac is not recognizing Ipod, Ipod already in use?
Hoping someone can help. I am posting this in this forum and in the Ipod forum, since I am not sure where it should go.
My son has a new G5 Imac that has been working great. He has the 60 gig Ipod Photo that has been re-configured from his original PC to now use with the IMAC and it has been working great, until now.
He had a problem with his IPOD and received a bad nasty error message and had to have it replaced under warranty. Tonight he plugged the new IPOD in and the IMAC did not immediately recognize it at all. So went to install the software and his IMAC told him that the IPOD needed to be updated, and when he went to update it he got a message stating that it is in use by another program and cannot be loaded or modified. There is no other program that is using the IPOD at the moment that he knows of.
I am hoping that this is a situation that can be easily rectified. I am a MAC novice and have no idea where to begin. Thank you!!!
Is it mounted in Itunes Maybe?
--Spire
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Any helps?Hi Jim,
Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Thanks for setting me straight on this.
iTunes Not Recognizing iPod Touch. Prior to your posting, I had already read the article you referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
Prior to your posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
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WIndows not recognizing my ipod shuffle ?!?
I've downloaded itunes, tried researching and troubleshooting til I'm blue! I plug in the ipod and the only thing my device manager shows is USB mass storage device. By the way, my ipod did NOT come with an installation disc. And yes it's fully charged. The orange lights up while charging and when I plug in the ear pods the blue light stays lit.
iTunes is not recognizing the ipod either (as my friend said it should)
I even installed itunes on a friends' computer and had the same problem. I just got this for my son for Christmas and needless to say he's a bit disappointed.
Did I buy a lemon?
Please help!!!
Windows XP
Windows XP
Windows XPI've downloaded itunes, tried researching and
troubleshooting til I'm blue! I plug in the ipod and
the only thing my device manager shows is USB mass
storage device. By the way, my ipod did NOT come with
an installation disc. And yes it's fully charged. The
orange lights up while charging and when I plug in
the ear pods the blue light stays lit.
IF the GREEN LED stays lit continuously, SOMETHING is seriously wrong with the Shuffle! READ the following
article, "Understanding iPod shuffles status lights", especially the part on " Using iPod shuffle to play music"
http://docs.info.apple.com/article.html?artnum=300553
iTunes is not recognizing the ipod either (as my
friend said it should)
I even installed itunes on a friends' computer and
had the same problem. I just got this for my son for
Christmas and needless to say he's a bit
disappointed.
Did I buy a lemon?
Perhaps...but they're Not ALL lemons by any means.
Please help!!! -
My computer is not recognizing my ipod shuffle. The computer says to use the ipod reset utility. When I did that it came up with another message that it was only good for a 32 bit version. I guess I do not have a 32 bit version. I just purchased my computer a few months ago and it uses the windows 7 operating system. What do I do now?
Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work. Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple Store and explain that they were gifted to you and ask how you can use them. The best way to gift music files is to buy the gift tokens and give these. Hope above helps. -
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Hi Jim,
Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Thanks for setting me straight on this.
iTunes Not Recognizing iPod Touch. Prior to your posting, I had already read the article you referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
Prior to your posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent you referenced was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch. -
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BTW... you sync iTunes media from the tabs in the iTunes menu, not from the File menu unless you are transferring iTunes purchases from the iPod to your Mac.
Might need to zoom to see this graphic. I have "Music" selected as an example. -
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http://support.apple.com/kb/TS1369
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http://support.apple.com/kb/TS1382 -
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i got ipod shuffle 2 weeks before .it was working for 2 days. after that i got no response frm other day.now my windows and itune is not showing my ipod and when i connect it to my system orange light blink for three times and then stops.
please do help me...I've downloaded itunes, tried researching and
troubleshooting til I'm blue! I plug in the ipod and
the only thing my device manager shows is USB mass
storage device. By the way, my ipod did NOT come with
an installation disc. And yes it's fully charged. The
orange lights up while charging and when I plug in
the ear pods the blue light stays lit.
IF the GREEN LED stays lit continuously, SOMETHING is seriously wrong with the Shuffle! READ the following
article, "Understanding iPod shuffles status lights", especially the part on " Using iPod shuffle to play music"
http://docs.info.apple.com/article.html?artnum=300553
iTunes is not recognizing the ipod either (as my
friend said it should)
I even installed itunes on a friends' computer and
had the same problem. I just got this for my son for
Christmas and needless to say he's a bit
disappointed.
Did I buy a lemon?
Perhaps...but they're Not ALL lemons by any means.
Please help!!! -
When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync it. Has anone had any problems with itunes not recognizing an ipod?
Hi sarahdavis0_o,
Welcome to the Apple Support Communities!
If neither your iPod or iPhone are being recognized by iTunes when connected, I would recommend the steps in the following article.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Have a great day,
Joe -
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