Help iMac Problem, And I want to exchange for a 24" model

My iMac (the early models) has several problems (hardware wise) which i will explain to the genius, if apple decide to replace my iMac, Can i pay extra cash and get a 24"?, Or would they give me the new 2007 model 20" iMac?, old 20" model has been a disappointment for me in terms of speed and performance.
BTW would they give me a new or refurbished iMac if i replace it?
P.S. i have apple care and I am covered by warranted.

Welcome to the Apple Discussions!
It is the reported experience that should Apple choose to replace your iMac, they would replace it with a new iMac in the same size with the current configuration most closest to the one that you bought, if your model has been updated or discontinued.
As to whether they would allow you to purchase up to a larger model is a question that you would have to ask Apple Care directly. I doubt it would be the case.
Dah•veed

Similar Messages

I have a 32 iPod touch 5th generation and I would want to exchange for a 64gb model how much more will it will cost if I exchange it

Hi i have a 32gb model iPod touch 5th generation 32gb model I would like to exchange for a 64gb model
how much more will it cost if I excgange my one for a new one

Unless you bought the old iPod touch within the last 14 days, it’ll cost you at least 90% of the price of a new one if done through Apple; it’d probably be better to sell it somewhere else.
(122368)

I updated iphone 5 to ios 8.1 but now there is many problems and i want to turn back to ios 7 . How can i do it?

HI I updated iphone 5 to ios 8.1 but now there is many problems and i want to turn back to ios 7 . How can i do it?

Just restore the iPhone as new
Use iTunes to restore your iOS device to factory settings

Someone who can say how to get Adpbe flash player version 11.2.202.197 to work together with Lion on mac mini. Support from Apple can obviously not help the problem and do not care if it works

Someone who can say how to get Adpbe flash player version 11.2.202.197 to work together with Lion on mac mini. Support from Apple can obviously not help the problem and do not care if it works

Adobe flash player version 11.2.202.197 is for Windows Vista / Windows 7 / Vista 64 / Windows 7 64
Adobe Flash Player version 11.1.102.55 is the current version for Snow Leopard and Lion.
Adobe - Install Adobe Flash Player

I have Lotus Traveler installed on my S5. It's having problems and I want to uninstall it but I'm unable to. How can I uninstall the program?

I have Lotus Traveler installed on my S5. It's having problems and I want to uninstall it but I'm unable to. How can I uninstall the program?

Are you unable to uninstall it from the app manager in the main settings menu? How about long pressing the app in the app drawer and dragging up to the notification bar? Does the app have a phone admin property checked in Settings-Security-Phone administrators? Sometimes, if it does, apps will not uninstall until unchecked.

I have unlocked iPhone 6 16gb and i want to exchange with 64gb can i do that?

I have unlocked iPhone 6 16gb and i want to exchange with 64gb can i do that?

If it's been less than 14 days, return it and buy a 64GB. If you bought it from somewhere other than Apple, the return window may be different. If not, you cannot exchange it. Sell it and buy a 64GB.

I know c,c++ and java language ! and i want to contribute for development of mozilla products ! any idea where i can find beginner level projects ?

I know c,c++ and java language ! and i want to contribute for development of mozilla products ! any idea where i can find beginner level projects ! so that i can hone some real development skills too :)

You could also try jumping in on some of the Mozilla IRC chat channels as was suggested to someone else in another thread.
Also you could also try the [/forums/buddies new contributors forum], it does now have an Admin monitoring and replying. (At the time of the quoted post Admins were almost impossible to get hold of for forum matters )
''Noah_SUMO [/forums/buddies/710569#post-61671 said]''
<blockquote>
Sorry I didn't see this earlier. :)
I know just the places where I think you'd fit in best. To make sure, just join us in #sumodev and #mozwebqa and #communityit at irc://irc.mozilla.org
I think your skills in php, javascript, python and server admin-y stuff will come in real handy at these places. :D
For example, some help is needed here to fix these tests after a new theme was added to wiki.mozilla.org and they are in python. https://github.com/mozilla/wiki-tests - more info in #mozwebqa
And maybe some help with perl might be needed with firebot, a irc bot written in perl. Channel #firebot for that.
And #communityit (for server admin stuff) and #sumodev could use some help as well, just pop in and ask. :)
</blockquote>
Also see
* [[Contributor News & Resources#w_communication-channels]]_communication-channels
** Mibbit link (this one for #sumo channel ) https://www.mibbit.com/?server=irc.mozilla.org&channel=%23sumo
P.S. and see
* https://wiki.mozilla.org/Good_first_bug

Quicktime encounters problem and must close. Sorry for inconvenience.

I have downloaded Quicktime now 3 times and each time downloaded it again after first removing it from the control panel. Up to a few months ago I never had a problem and used it for many years as such. I think the problems started when the combination iTunes/Quicktime came on the market but I might be wrong. I have downloaded the combination, then Quicktime separately and iTunes separately but to no avail.
I am an amateur in the field of problem soving so ask for your help. I have the icon sitting on the desktop but when I click on it I get immediately the message:
"Quicktime encounters problem and must close. Sorry for inconvenience." What I don't think I had before is the fact that during installing I say the Icon appearing on my desktop and immediately my computer goes black and start
a reboot. So I suppose my problem can be anything.
I most likely messed something up.
Your assistance is greatly appreciated.

What I don't think I had before is the fact that during installing I say the Icon appearing on my desktop and immediately my computer goes black and start
a reboot.
That's a bit disconcerting. Are you getting a flash of a blue screen as well?
We can make "hidden" blue screens stick around a little longer by using the following technique:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
Make those settings changes, and try another install.
If you do get a blue screen this time, what numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
if the blue screen mentions a specific file, let us know what that is called too. (exact spelling, please.)
here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages

Itunes has encountered a problem and needs to close, sorry for the inconvience., itunes has encountered a problem and needs to close, sorry for the inconvience.

iTunes always quit with the error message "
itunes has encountered a problem and needs to close, sorry for the inconvience. " Uninstalled and re-installed many times, but the issue still persists.

Generate another of those error messages and click the "Click here" link in the error message box. What modname and modver are showing for the error? (Precise spelling please.)
If the error is a BEX and thus doesn't show an modname or modver, let us know what P1 through P9 items are showing for you instead.

If i already have a data carrier setting in my iphone 4, and i want a upgrade for the setting via itunes, will it write over my existing settings?

If i already have a data carrier setting in my iphone 4, and i want a upgrade for the setting via itunes, will it write over my existing settings?

You can set up more than one device on your computer, and iTunes will remember the settings for each of them:
How to use multiple iPods, iPads, or iPhones with one computer
But you'll have to use your Apple ID to sync bought media to her device. Disable all other things you don't want to sync like photos, contacts, etc.

I have an ipod without camera and i want to update for iOS 6.is it possible?

I have an ipod without camera. An ipod from the first generation and i want to update for ios6.is it possible?

The 1G can only go to 3.1.3
The 2G to 4.2.1
the 3G to 5.1.1
Only iPods with cameras can go to iOS 6
Identifying iPod models

Imac problems and Apple Genius

Hi All,
I posted a thread about my new iMac freezing and not responding and many of the people from the Apple discussion gave me great advice and support. Unfortunately, even though we repaired the permissions the computer froze up again and a call to Apple support had me doing a reinstall and archive to try and resolve the problem.
After talking to the Apple care tech, he said that it was not normal for the iMac to be freezing the way it was, I requested to I take the computer back to the Apple store that I bought it from. The tech connected me to the store and I made an appointment for Tue. at 10am.
After explaning to the Apple Genius what was going on he ran some diagnostics and told me that the hardware passed all the tests and as far as he could tell. When I questioned him as to why we were having so many problems and all the Mac owners I talked to on the discussion forum said this was very unusual and Macs are extremely reliable.
His reply was that the people on the forum didn't know what they were talking about because they are not Apple employees and didn't have any training. I was amazed by his comment and when I asked him if he was suggesting that it's common for Macs to freeze up and not work properly he started back peddling and said it was uncommon.
I left the computer for more extensive testing but I'm not at all impressed with the Apple Genius that I met and I'm even less confident that my iMac will be fixed properly. I've never had a computer that crapped out when it wasn't even two months old and after dealing with the Mac genius I'm less than pleased with my foray into the Apple computer experience.
Roger9070

Hi Boece,
Here are the specs 20" iMac, Core 2 Dou proc 2.16 GHZ, 1 gig ram, 250 gig HDD, 8X Superdrive, Airport wireless, wireless keyboard and mouse, and I'm not sure what videocard is in it.
It has OS X 10.4.9, standard programs that are installed iLife, iWorks, Toast 8, and Mac Office, plus I just re-downloaded software updates from Apple due to the reinstall and archive.
As for how the computer was dealt with during the freezes and lockups my wife called Applecare and they walked her through powering down the computer via the on and off switch no other method would work.
As the computer was rebooting they had her hold down a key combination that included R and P and she verified and repaired the disk permissions. My wife asked if having to many programs opened could cause this because the computer was running very sluggish if she was working in word and opened Safari, he said no.
After repairing the permissions and checking the HDD my wife asked what permissions were and why they would do that he told her what they were, she still doesn't understand exactly what they are, he said he didn't know why but that it was uncommon on such a new Mac and said if it continued we might have to reinstall OS X.
The following two weeks we had occasional freezes ups and a reboot or force quit would normally resolve the issue but then this past Saturday the Mac locked up and again we could not login in shutdown, or restarted. She waited until I got home and then we again called Applecare and they had me put the OS install disk #1 and power down the system with the on off switch unplug the power cord plug it back in and then turn the system on holding down the C key. After the mouse and keyboard were recognized we walked through a couple of setup screens and then went to options and did a install and archive keeping the network settings.
While doing this I explained to the Applecare tech that we had been experiencing problems from the beginning and they were getting progressively worse and asked him if it would be possible to bring it in to the store for a full checkup I felt that something was definitely wrong with the Mac and wanted to resolve it quickly and get our Mac back up and running.
If you check my other posts you'll find another one about the Mac freezing and locking up which I posted after the first major problem. Dealing with and building Windows PC's I've found many times that forums and discussion groups are great places to research a problem because many times someone else has experienced the same or similar problems and a fix or work around can be found.
What I learned from this was that this is not a common problem and other users felt it "could be" a hardware or software issue but was most definitely not a normal thing for any Mac. I've also found that people in these forums are more inclined to give an unbiased and honest opinion based on "their real world use of the product" than someone who is involved in the business.
Being new Mac users we have very little "real world" experience with a Mac but according to the few people we know and those that responded on this forum our problems were not something that is to be expected from any Mac let alone a brand new one and as far as I'm concerned it is something that should be resolved swiftly and to our satisfaction. A brand new product that is not functioning properly is unacceptable no matter who makes it or what it is and the company should fix or replace it without question.
I have only been on this forum for a very short while but so far all the users have been helpful and encouraging and I'm hoping to learn from those who have much more experience than me with OS X and Apple computers in general. Unfortunately, my experience so far hasn't been quite what I'd hoped for with my iMac and my wife and I are concerned that this matter isn't being handled the way it should be so far and this is very disappointing to us given the excellent reputation that Apple has with many others.
Thank You, Roger

24 inch Imac Problems and Questions

Hello,
I have been using my new imac 24 inch for a few days. There is a constant noise whenever the computer is put in energy save mode. In other words, if u don't touch the computer for a few minutes, the brightness will dim, and there will be a noise. Once I touch the keyboard or mice, the noise is gone. I wonder what is the cause and how can i solve it?
Secondly, are there any good blue tooth keyboard sets that work well with the new mac?
thanks

Hello,
The symptom you describe is a common observation among the new iMac 24-inch owners. There does not appear to be a "cure" for it yet. But, you could call Apple and request a fix / repair for the issue.
Many of the iMac G5 systems had this problem as well, and Apple eventually repaired the affected machines. It was a transformer problem if I remember correctly.
As for BlueTooth Keyboards and Mice, Apple's BlueTooth Keyboard and Mouse are probably among the best. But, there are offerings from Microsoft and others that are great as well. So, you have lots of options there.
Apple's are definitely compatible. And, Microsoft's Keyboards and Mice usually have no trouble with Macs either. As for other brands, just check for the list of compatible computers on the box.
I hope this helps.
Let us know if you have other questions.
P.S., if you'd like, go ahead and click the "Helpful" or "Solved" buttons on any of the posts / replies above if you feel they were helpful or adequately answered your question.

Does anyone know if I have a pair of unopened dr. Dre beats tour 2.0 but want to exchange for a pair you have to get online that are equal to or less than the value of the beats do I have to pay upfront or can they ship to store and pay at store or exchan

I bought beats by dre tour earbuds still factory sealed but I want a pair of earbuds can only get online. Will Apple ship to store for me without paying upfront and doing payment when pick up at store

If you buy something on the Apple online store, then I am sure you realise that you have to pay upfront and it won't let you check out without paying first.
Also, I don't think that store delivery is an option - you need to enter a home address for that store and enter valid credit or debit card details to be able to use it and Apple will not ship overseas from any of their stores, so make sure you get the correct store for your country.
All you can do is purchase what you want and then return the others for a refund. Either you do this or go directly to the Apple store and see if you can do an exchange there face to face.
It is the only way as you can't check out of an online store without paying.

I have a iphone 4 with IOS 7.2 and i have a imac g5 and i want to sync my music is it possible?

hi i got a Iphone 4 and it has the newest IOS which is IOS 7.1.2 and i have a imac g5 which is running on os x 10.4.11 and i have itunes 9.1.2 and i want to update my Iphone and sync my music and everything wiht itunes but can i? since its kinda old thanks in advance. C:

No. iOS7 requires iTunes11 and that requires an Intel Mac which yours is not.
Options if you cannot upgrade: iTunes Store purchases can already be downloaded directly. Use iTunes Match to put non-Store music in iCloud, then download to your device from there. Backup your device directly to iCloud over a wireless connection. Photos can be downloaded from the Camera Roll using iPhoto or Image Capture. True syncing is not possible.

Help iMac Problem, And I want to exchange for a 24" model

Similar Messages

Maybe you are looking for