Help! Import only taking audio, not video
I'm importing a 878,367KB .mov file into Premiere Pro - and while the full audio is there, the video screen is just green.
When I put it into a sequence, the preview pane is black - and when I try to render it, it says "Error compiling movie. Unknown error."
What can I do to fix it?
Thanks
Hi Charlottehjc,
Welcome to Adobe Forums.
Is it happening with a specific .mov file or with all the .mov files.
Right click on the video and choose new sequence from clip, then check if the issue persists.
Also please mention are you using Windows or Mac and the version of Premiere Pro.
Thanks
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