Help! Import only taking audio, not video

I'm importing a 878,367KB .mov file into Premiere Pro - and while the full audio is there, the video screen is just green.
When I put it into a sequence, the preview pane is black - and when I try to render it, it says "Error compiling movie. Unknown error."
What can I do to fix it?
Thanks

Hi Charlottehjc,
Welcome to Adobe Forums.
Is it happening with a specific .mov file or with all the .mov files.
Right click on the video and choose new sequence from clip, then check if the issue persists.
Also please mention are you using Windows or Mac and the version of Premiere Pro.
Thanks

Similar Messages

  • AppleTV will only play audio, not video

    My AppleTV will only play audio, not video via Airplay. I've verified correct settings, reset iPad, AppleTV and router with no success.  Please help!

    Welcome to the Apple Community.
    What is it that you were playing, some providers block their content from AirPlay.

  • I am using elements 10 and only getting audio not video.  Can anyone please explain why? I am a total newbie to video.

    I am using elements 10 and only getting audio not video.  Can anyone please explain why? I am a total newbie to video.

    greenfrogstone
    Just saw your thread, and it looked like a candidate for the Premiere Elements 10 NVIDIA GeForce Roll Back the Driver issue. If your computer uses a NVIDIA GeForce video card/graphics card, then the following applies to you. You do not want to update the driver. Rather you want to roll back the driver version, probably to about May 2013. For your convenience I have done a copy/paste of the forum announcement which gives all the details and fix of the matter.
    Premiere Elements 10 NVIDIA Video Card Driver Roll Back
    If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting needs to be rolling back the video card driver version instead of assuring that it is up to date.
    Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary to get rid of the problems. The typical driver roll back has gone back as far as March – July 2013 in order to get a working Premiere Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is expected moving forward.
    Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
    http://forums.adobe.com/thread/1317675
    Older NVIDIA GeForce drivers can be found
    http://www.nvidia.com/Download/Find.aspx?lang=en-us
    A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver roll back can be found
    http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
    This matter has been very specific to the Premiere Elements 10 NVIDIA GeForce card user. So, if your computer is using other than a NVIDIA GeForce card, it is likely that the message does not apply to you, and we can then explore other troubleshooting possibities.
    Looking forward to your follow up. Do not hesitate to ask for clarification on anything written here.
    Thanks.
    ATR

  • I have an Apple Composite AV cable for my iPhone 4S, and it's only playing audio not video. What's going on?

    It's only playing audio but not showing video. What's going on?

    Does the app you're using support video out?

  • TV shows downloaded from Itunes are only playing audio, not video.  What's going on?

    Hi there,
    My tv shows aren't playing.  I've checked both ones that I just downloaded as well as ones that have been there for awhile.  None are playing video -- just audio.  Any idea what could be going on here?  I did go into disk utility and repaired permissions (found this on another site), but that hasn't helped.  Dying to see that last episode of Breaking Bad!!!!  Please help if you can.

    I shut down and restarted and it seems to be working...

  • Panasonic .MOV files only play audio no video in Premiere Elements 11??? Not Working Help

    Panasonic .MOV files only play audio no video in Premiere Elements 11??? Not Working Help

    It all depends on the codec the file uses, Karli.
    What model of camcorder is this video coming from?
    Are you working on a Mac or a PC? Have you got the latest version of Quicktime, per the program requirements? When you started your project, did you select the settings for a DSLR at 720p? This is a vital step since it will activate the components your computer will need to work with many of these types of files.
    BY THE WAY, KARLI--
    PLEASE do not post the same question more than once on this forum! You've already got a thread going with this same question and several responses posted. It's very confusing when you post the same question a second time and start a whole new discussion.

  • When I import .avi files I only get audio, no video!

    When I add .avi files recorded with my Flip Video camera to the clip gallery and view, I only get audio, no video. The same happens when I try to play the clip with Quicktime. Help!

    Update to first post.
    The Flip Video camcorder records or "captures" video in MPEG-4 advanced simple profile format, saved as an AVI file.
    MPEG-4 advanced simple profile format = usually DivX
    1.) With Mpeg streamclip you should be able to convert your AVI(Divx) files to a DV format for iMovie. To open DivX files, you have to install one of the free Divx Pro codecs on your system.
    MPEG Streamclip 1.8
    http://www.squared5.com/svideo/mpeg-streamclip-mac.html
    DivX Pro Codec 6.6 (6-month trial)
    http://www.divx.com/divx/mac/
    2.) Visual Hub $24 should be able to convert WMV and AVI (compressed with the DivX Codec)to a DV format for iMovie.
    http://www.techspansion.com/visualhub/
    3.) With Flip4Mac WMV Player Pro $29 you can convert your WMV files for iMovie.
    http://www.flip4mac.com/wmv.htm
    4.) With Perian 0.5 and Quicktime Pro $30 you should be able to convert your AVI/DivX files to a DV format for iMovie.
    http://perian.org/
    I hope one of these solutions work for you.

  • Can you import only the audio?

    In the latest version of FCPX, is there a way to import only the audio and not the video (I'm dealing with AVCHD files, if that matters)?

    No. But, once you get the media into your event browser there is an easy way to bring just the audio to your timeline.

  • HT204291 When I airplay "Dish Anywhere" to my Apple TV I only get audio,no video. Other streaming videos ex Netflix is fine ?

    When I airplay "Dish Anywhere" from my IPad Air to Apple TV, I only get audio, no video. When I Airplay other streaming video(ex Netflix) everything works fine. I would appreciate any input

    Not all apps are enabled for airplay, this is up to the developer to do.

  • Videos playing only audio, not video

    i recently added a bunch of ripped videos to my iphone (MPEG-4 video). when i try to play them, iphone transitions to landscape mode as if it were going to display the video, but it only plays sound. the screen remains black. videos purchased from itunes in the same format play fine, other MPEG-4s don't. any thoughts as to why only the audio is playing and not the video as well? thanks.

    l'age d'or,
    MPEG-4 has several possible encoding options. If you open the video in Quicktime, and choose Window -> Show Movie Info, it will list the encoding options.
    You may want to verify the videos are not MUXed, and they have the appropriate video encoding. This tutorial gives the steps for converting videos with Quicktime:
    http://www.apple.com/quicktime/tutorials/creatingvideo.html
    Hope this helps,
    Nathan C.

  • FCP export to camera only audio, not video...

    Hello - I'm trying to export my project to miniDV, something I've done for a long time w/no problem.  But now, even when I try to view the footage on my camera, only the audio come up.  The video freezes on one frame, but the audio plays, and then when I go to play it again, it freezes at the frame I stopped it at.  Then when trying to Print to Video, only the audio comes up, but not the video.  Thank you.

    Hello - it is actually a combination of HD & SD to standard mini DV... But I actually put it in another sequence, and it all seemed to work!

  • FCPX is only exporting audio not audio and video

    Finished shared file (QT) is audio with a black video although settings in share are audio and video.  Video is 90 minutes long, Have tried both H.264 and source - Apple ProRes 422

    There has been a similar situation in a recent thread, where it was found that sometimes FCP X 10.0.8 did not honor the export settings regarding video/audio, video only or audio only and it kept using the previous setting unless something else also changed.
    Apparently one workaround is to make some other changes to the project, or to change the export format (say to h264 and then back, if you were exporting Prores, or viceversa), and try again.

  • HT4437 air play only audio not video way

    trying to play a movie i rented from my phone on the apple tv but i only get audio no pic y

    iphone4 dont support mirror airplay

  • Lose audio - not video - during FaceTime

    My i7 MBP loses all audio after several minutes of a FT conversation.  I still get distant end audio and video but distant end gets video only - the mute button has NOT been activated.  Any clues to help me????

    Sorry everyone, I posted this in the wrong forum.
    I reposted this in Captivate - General Discussion, titled
    Audio not synching when published.
    I did not know how to delete this post. Thanks!

  • How can I import only jpeg and not jpeg plus RAW into Photos on iPad?

    I capture both on my camera.  I do post-shoot processing on computer (Lightroom/Photoshop) but want to see larger previews on iPad (the "new" version with retina display) than my camera LCD allows.  I am using the Apple hadware adaptor to load from an SD card.  The RAW files are taking up way too much memory on the iPad--it seems Photos imports both files at once.  I can't figure our how to tell it to import only the smaller JPEG files.
    If there is a better App than Photos for this, please advise.  Note I will not be doing any serious editing on the iPad.
    Thanks,
    Doug

    It doesn't matter what App you use it will copy all the photos from the SD card.
    But I have a workaround;
    All you do is import your JPEG+RAW images using the camera connection kit.
    Go to Albums in the Photo App, choose Change, Choose New Album, give name, choose Last import, choose Select all photos, choose Finish.
    Now go back into the photos app and delete all the photos from your "Last import" Album. It will say that it is going to delete them everywhere but really it doesnt because it leaves the JPEG in the new album. The result is that you will only have your JPEGs that you imported in your camera roll and the RAW images get deleted.
    First try out before you delete photos from SD card!

Maybe you are looking for