Help in CCMS

We are trying to configure CCMS. Would like to know the method to configure on failed background jobs. We need alerts when a particular job fails continues for more than 3 times. Is there way to configure the same. Please advice.
-Magesh

We need alerts when a particular job fails continues for more than 3 times
As far as I know alert will be raised at the time of a failure... I don't think theres a standard solution to raise that to 3
Regards
Juan

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Hi guys,
I am trying to install CCMS agent in one of our dev systems, but it gives me syntax error at line 1: `(' unexpected..
I have installed agent in /usr/sap/sid/SYS/exe/run : sapccm4x
When I try to look for the version: mean: sapccm4x -v; it gives me an error syntax error at line 1: `(' unexpected..
Even when I try with profile parameter: mean: sapccm4x R pf=<profile path>
/usr/sap/<SysID>/SYS/profile/
<SysID>_<Name of the instance directory>_<Host>
Please help!
Thanks,
I will reward points

hi,
Thanks for reply. I am using 640 kernel. It does not give syntax error any more. when I do the following:
sapccm4x R pf=<profile path>
/usr/sap/<SysID>/SYS/profile/
Then I got the following options:
additional CENTRAL system y/[n] ? : y
 SAP system ID: : SID of solman
 additional CENTRAL system y/[n] ? : n
INFO: found ini file /usr/sap/SID/DVEBMGS00/log/sapccm4x/sapccmsr.ini.
INFO:
 CCMS version 20040229, 64 bit, multithreaded, Unicode
 compiled at Aug 13 2007
 systemid 324 (IBM RS/6000 with AIX)
 relno 6400
 patch text patch collection 2007/4, OSS note 1013331
 patchno 196
 intno 20020600
 running on HOST NAME AIX 3 5 0009EADED600
 pid 1052810
 profile /sapmnt/SID/profile/SID_DVEBMGS00_HOSTNAME
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Any futher idea why is it doing this?
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Info on CCM 2.0 characteristics - Fields length, data types & Desc

Dear All,
Does anybody know how or where I can get information about CCM 2.0 standard characteristics data structure?
Or maybe the table name that holds this information?
I need the following info:
1. List of all Standard CCM 2.0 Characteristics
2. Characteristics Data types (i.e Char)
3. Characteristice Field lengths
I have looked into the SAP help for CCM 2.o and the on SAP Servicemarketplace under instguides&IBC....could not find every thing I wanted.
Regards,
Grace

Hi Grace,
you can look in tables
/CCM/C_CHAR
/CCM/C_CHAR_ALS
/CCM/C_CHAR_ASPT
/CCM/C_CHAR_TXT
/CCM/C_CHR_ALIAS
and
/CCM/C_DTYPE
/CCM/C_DTYPE_HDR
/CCM/C_DTYPE_T
/CCM/C_DTYPE_TXT
/CCM/C_DTYPE_VL
/CCM/C_DTYPE_VLT
in CCM to get the standard charcateristics and their default settings.
Chris

Ccms alert for RFC service

I have a simple task that i was told to monitor.
There is RFC to a remote non-sap system that is setup in SM59. This non-sap system some times stops responding. I would like to setup a CCMS alert specific to this RFC. I have tried creating all kinds of alerts and methods but have not been successful.
Does anyone have a simple steps on how I go about creating a simple alert specifically monitoring a particular RFC connection?
I have looked at sdn ccms page and help on ccms from sap help, but they have not 'helped'.

HI
For any application server with a single instance,whenever it would stop working, would mean that the message server has gone down.In such a case, how is a system suppose to respond?
Do correct me if I am wrong here.
Regards
Chen

Error 404 when opening CUCM Console Help

Hi all:
From some time back, I'm receiving this error message everytime I try to open Help in the CUCM 6.0
type Status report
message /ccmadmin/Help/es_UY/ccm/index.html
description The requested resource (/ccmadmin/Help/es_UY/ccm/index.html) is not available.
I have uninstalled IE and reinstalled and it is the same. I have tried with same IE version on another PC and it is working
Any ideas?
Thanks
W.

Hi Walter,
I think you are hitting this Bug;
You are hitting this bug;
CSCsi48388 Bug Details
Workaround: Set Browser to en-US
JPN: CM Admin online help refers to ja, which results HTTP 404
Symptom:
HTTP 404 error occurs when trying to open online help from Cisco Unified Communications Manager Administration page in case the browser locale is Japanese.
Conditions:
Cisco Unified Communications Manager 6.0(1)
Workaround:
Change the browser locale to en-us and try to open the online help.
1st Found-In
6.0(0.9971.2)
Fixed-In
6.0(0.9901.234)
6.0(0.9901.235)
6.0(1.2118.1)
6.1(1.1000.11)
Related Bugs
Help page won't display if browser has language different than English
Symptom: From Cisco Unified CM Administration, click 'Help --> Contents' or 'Help --> This page'. A new page will be opened but producing HTTP Error 404. This happen if the browser has a language other than English US If GUI does not have localization for those pages, we should anyway point to the English version rather than producing an error, as it happens in earlier versions (5.x) Conditions: CCM 6.0.1 Administration web page. IE 6 with language other than English US
Workaround: From IE Tools --> Internet Options --> Languages, remove the different language or leave it there but move English US on top. Further Problem Description: The page opened with languages installed other than Engish US, will point to URL: https:///Help//ccm/index.html where can be en_US (English USA), no (Norwegian), etc. If you instead use the following: https:///Help/en_US/ccm/index.html it will redirect to the following one and it's working: https:///Help/en_US/ccm/wwhelp/wwhimpl/common/html/frameset.htm - It does nott happen from Serviceability, OS or DRS. From there the URL point always to the URL with 'en_US' - It does not have regression: on CCM 5.x the URL is different and does not include localization - Reproducible also with browser different than IE (e.g. Firefox)
Hope this helps!
Rob

Monitoring multiple background jobs with CCMS

Hi,
     Can multiple background job be monitored with the help of CCMS.If yes then    is it adviseable to go ahead with that or not?
     Say the number of jobs to be monitored are 1000 in SCM.....
     If yes plz suggest me how the same can be done ?
Regards
Siddharth

Yes Multiple jobs can be monitored using CCMS .. You dont have to monitor all the jobs , you can restrict it by entering the job name in ALBTCMON . The following link will be helpful
http://help.sap.com/saphelp_nw04s/helpdata/en/1c/48803d48de0610e10000000a114084/content.htm
Thanks
Prince Jose

XI Error Handling options

Hello,
Can anyone guide me on what are the options available for XI monitoring and error handling..for the support strategy.. and some URL and links on those will be helpful.
For instance ALERTS can be used,... or Regular Monitoring in SXMB_Moni (this is very crude for client)
Like that...
I just want to show the options to Customer.
Thanks,
Himadri
Message was edited by:
Himadri Chakraborty

Hi Himadri,
Error handling in XI is already discussed in our forum. I mention the same hereunder:-
You can handle the error in different places in XI
--Data validation in Mapping or Module Processor in the Adapter level
--Runtime Error handling with the help of Alerts
--Component Error Handling with the help of CCMS alert
--Using BPM
--Adapter Level Alerts
Check this link:
http://help.sap.com/saphelp_nw04/helpdata/en/56/b46c3c8bb3d73ee10000000a114084/frameset.htm
Mapping:
/people/alessandro.guarneri/blog/2006/01/26/throwing-smart-exceptions-in-xi-graphical-mapping
Case study:
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/99593f86-0601-0010-059d-d2dd39dceaa0
CCMS:
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/42fb24ff-0a01-0010-d48d-ed27a70205a8
Alerts:
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
Regards.
Praveen

User log in & log out time SAO

Dear Experts,
I hope every on fine.
How to check the user log in & log out time daily & weekly in SAP.
Thanks in advance
Regards
Dilip Pasila

HI,
You can see the details about user last logon & logoff by different ways.
1)run the tcode suim->user ->By logon date and password Change->for all users logon details just enter(f8),again if you want a perticuler user's logon details just write down the name of the user & then execute.
2)run the tcode se16->write table name usr02->execute you will able to see the users logon details.
3)With the help of CCMS also You can see the last logon details
rz20-> expand ccms monitor templates-> entire system->instance no->expand systen configuration->named user.

How to monitor SM50 spool work process wait time from RZ20

Hello All,
I want to monitor the SM50 spool work process wait time from RZ20 (like dialog response time from rz20). Please help me to how to do this.
Regards
Subbu

Hi Subbu,
You may refer SAP help on CCMS to get the list of MTEs to be configured for spool monitoring.
MTE
Description
SpoolNumbers
Spool numbers that every output request is assigned
UsedNumbers
Percentage usage of the spool numbers; you must delete old output requests before this number reaches 100 percent
Status
Is only displayed if the spool service belongs to an SAP application server
WaitTime
Wait time in the spool service in seconds
Monitoring the Spool System (SAP Library - SAP Printing Guide (BC-CCM-PRN))
Hope this helps.
Regards,
Deepak Kori

Where can I download JUST the uninstallers? A Catch 22 mystery....

MacbookPro, 2.9 gHz Intel Core I7, OS X 10.9.2
I'm in a weird Catch 22 situation, I recently wiped my hard drive and used a backup disk to reinstall everything, but for whatever reason, I didn't get either the Adobe CC uninstaller or the CS6 uninstaller. I have everything else, but not those. The problem is that the installation didn't work correctly and now I need to uninstall all my Adobe programs, but of course, I can't because I don't have the uninstallers...
So
What is the link to just the two uninstallers I need?
Thanks
RS

Hello RS,
because you said, that you tried "de- and install" already, so it could become a little bit complicated. It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool". Be careful with (de)installing aso. by (de)installing by your own resources. (A try to uninstall by own resources is not enough!) So please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations.
On the other hand, what concerns applications you could use - if necessary - Creative Cloud Help/Troubleshoot CCM Applet installation and download
http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-installation-download .html
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.
Good luck!
Hans-Günter

Sap monitoring concepts for sap basis

hello,
i want the sap R/3 monitoring concepts and how to do monitoring

Hi,
I would suggest you read the online help for CCMS and worksload analysis (transaction ST03) - http://help.sap.com. In addition in SAP NetWeaver 2004s, check out the SAP NetWeaver Administrator tool.
Cheers,
Mike.

SAP Monitoring - check Posted: Feb 20, 2012 2:05 PM

Dear Specialists,
I need to make a list for customer with everything that is monitored on their SAP systems.
I managed to get it on OS Level, oracle monitoring, tablespaces, processes, FS, and so on.
But how can I check what is being monitored on SAP level ?
Thanks in advance,
Daniel

Hi,
I believe that your question is how to monitoring SAP systems.
A good point to start is the RZ20. You do find there a lot of MTEs to monitor the SAP and also the Operating System.
Take a look at this link:
http://www.sdn.sap.com/irj/sdn/index?rid=/webcontent/uuid/6001d5c9-36cb-2a10-4f82-ffc5b4481053
Try to find in the SAP help about CCMS.
Clébio

Videoconfrence : Help with MCU to configure in CCM

Hi,
I have a confusion with the configuration of the MCU in CallManager when i want to have a multipoint videoconference where 3 SCCP viedo endpoints(7985) and 1 Polycom video endpoint (H.323) participate all in the same confenrence!
Here is attached the architecture of my videoconference deseign.
I have activated SCCP and H.323 on the MCU.
I have added the MCU as a conference bridge in CCM, and configured MRGL to use this Conference Bridge.i associated the MRGL with the 3 video SCCP endpoint(7985) and now i can do Multipoint videoconference between the three video endpoints (7985)!!
The problem that i want to the Polycom participate and to initiate a videoconference with the other SCCP endpoints.
I have added a gatekeeper, i registered the MCU (H.323 activated) with the gatekeeper!! In CCM i added the gatekeeper and added a trunk Gatekeeper controlled!!
Now here is my problem: what else to do in CCM??
Should i create a route pattern that points to the trunk ??
or should i add the MCU as a H.323 gateway and a route pattern that points to the this H.323 gateway???
PLz help me, i really have a serious problem.
Thx

Hi,
i think that the most difficult part is done now.
plz can u tell me first of all if the bridge is registered with the callmanager?in the administration page of the CCM, click SERVICE >> MEDIA RESOURCE >> CONFERENCE BRIDGE.
Then u have to find your bridge configured (u should see it's IP address).
If this is done, so u need to configure a service (SCCP activated)in the MCU.
U need to login to ur mcu with a browser, then click SERVICES >> ADD , and u need to activate the SCCP field, then choose ur video and audio parameters.
If this is done so to start a videoconference(between 3 persons for example) all u have to do is :
If u have 3 persons : A,B and C (and u'r the person A)
so A calls B normally, here a point to point videocall should be established (done by the CCM), then to make multipoint videoconference, u shoud click on the button MORE of ur phone, u'll see the word CONF, click CONF, u enter the number of the third person and when he hangs on the phone u click an other once on CONF. then a Multipoint videoconference should be established using the bridge this once.
unfortunately i can't have picture of my configuration because i did it in a production in another entreprise but u the online course (ICRMC) an e-learning course, had helped me a lot an there is flash videos that can give u an idea:
http://www.cisco.com/web/learning/le36/learning_partner_e-learning_connection_tool_launch.html
i hope this helps,
If there is an other problem plz contact me.

CCMS & Soultion Manager (Please Help)

Hi, Dear
Thanks for great URL, its really help me... I really appriciated it, how may i give you reward points...
One more thing, becuase these documents are only for installation for Solution Manager...
We already installed Solution Manager 4.0 and running fine...and Early watch alrts are running fine...
My question is : -
1. How to setup / configuration for general alerts monitors for-example
We are running XI 3.0, DEV, QAV, PRD, and BI as well
Where should I setup for alert monitor, for-example XI has XML messages are running we want what ever messages or alrts is comes its go through Solution manager and soultion manager will send email them...
Example #1
Lets get one system first, i-e... QA, should I create monitor set first in QA? system like RZ21 and how? if i create monitor set, how to i sent thase messages to solution manager...? and how soulation manager will sent email (need to setup)
Where sould I start, RZ21 or CCMS or will I configure soultion manager first or RFC connection... very confouse
Please help me i will be really appriciated it
Thanks in Advanced

Hi,
I have a 5800 XpressMusic. Don't know if you need all the software stuff? But anyway... Using V 21.0.25. Not sure if it's relevant but I've only had this phone a week. However, the application manager did work at first. It just decided it'd stop working on Friday.
My laptop is Vista, service pack 2 and 32 bits. Connecting via USB.
Thanks,
Kay

CCMS help

Hi,
I have setup CEN (my Solution Manager server) and trying to transfer the alert from CCMS to ALM.
When I execute RZ21 (from CEN System) and Activate Central System Dispatching it gives message
Central system tool dispatching is active; job:
SAP_CCMS_CENSYS_DISPATCHER, user: SOLMAN, client:
000
but if I check SM37 for SAP_CCMS_CENSYS_DISPATCHER its not available in my CEN.
when I check autoreaction status in rz21 it says
Running in background CHECKED Ready
Am I missing something.
Any help would be appreciated.
Please help.
Points gauranteed.
--Ragu

Hello Ragu,
SAP_CCMS_CENSYS_DISPATCHER is an event triggered job, i.e. this job will only be listed in sm37 choosing Job status "Scheduled" and blanking out the date and time values (as long as the job was not started).
Important regarding autoreaction using ALM: if the alert server is running in another client than the one SAP_CCMS_CENSYS_DISPATCHER is scheduled for you need to configure the correct RFC destination in transaction SALRT1.
Regards, Michael

Help in CCMS

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