Help in changing providers

I have a BB 9630 and  I need to change network providers. In the process as I understand you need to enter a new MPE code. When I get to the SIM screen in advance options under Nework status it  should say Active or Inactive. My Status said  Blocked . Does anyone know what that means?  I was told to type MPE2 in at this point and a Box would appear to enter a code , but I can not seems to get to the next screen.  Does anyone have any Ideas.
Thanks

Hello,
See this FAQ for helpful information:
http://www.blackberryfaq.com/index.php/How_do_I_unlock_my_BlackBerry%3F
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
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