Help in uccx (leave audio recording file for caller)

Hi,
on the attached snapshot for scripting "leave recording audio for caller" when the agent out of office, it's work successfully but when second call comes over in this case the same file is recorded, so how can i make it to record as
recording1.wav
recording2.wav
recording3.wav
Thanks

Hi
You can use a 'set exception' step to set a ContactInactiveException trigger to go to a Label.
Do this before the 'recording' step - if the caller then hangs up, it will go to the Label that should be placed so that the steps to upload the recording are completed.
Currently the script will just stop if the caller hangs up.
Aaron

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Couple questions. I do a lot of audio production and
work currently. I use a gateway with Cubase, and its
not bad, but I feel like I need something mroe high
end.
Yes, you do indeed need sth more high end.
I'm looking at the 17 inch Imac. Does anyone record
using this computer? How's it sound? Is there any way
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Secondly, is logic pro the most advanced and best
audio recording software for the mac? Are there
others as well?
That's why we are here, and that's why you ended up in this forum as well
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I know about Pro Tools, but it seems like there isn't
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