Help installing AMD Radeon 8490 graphic card on HP Pavilion P7-1110

Appreciate any help on this that anyone can give. I'm at a loss at the moment. Just got an AMD Radeon 8490 graphics card to put into the HP Pavilion p7-1110 desktop. I have not opened up the back of a computer for probably ten years (used to do it, but haven't for a long time). The card I got was new, but pulled from a workstation before going out, and came with no disk or documentation.
I tried just opening up the back, and putting the card in the PCI-16 slot, but when I restarted the computer, the computer did not recognize either the old integrated graphic card or the new one. When I pulled the card back out, it recognized the old integrated card.
From what I've been reading, there's a suggestion that I uninstall the Intel Integrated graphics driver before trying the install again, then plugging in the new card, turning the power back on and letting Windows 7 choose the drivers necessary for the new card, then it might work.
But what if it doesn't. Then I don't have the drivers for the old and it's gotten me nervous that I'll be without any graphics at all and unable to use the computer.
Any suggestions? Don't know why this has me this nervous, but I guess it's that lag time between dealing with a motherboard.
Appreciate any assistance, guys.
Nervous in PA.
JD

Hi,
I see two possibilities.
The AMD 8490 is not compatible with your PC.
The 250 watt power supply in your PC is insufficient.
Try clearing the CMOS and see if that helps. If not, then try the BIOS update that is posted for your PC.
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Welcome to the HP Forum!
kommy wrote:
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****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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I decided to send back the new power supply and the new graphic card because of this nightmare with tech support. I put everything back to the way it was when I bought the computer and it is STILL acting up!! I just want to revert it back to factory settings .. INCLUDING THE BIOS... but Lenovo said I have to send the WHOLE computer back to them to do that. All I can do from home is restore from a point in the hard drive and that's not enough. I need a TOTAL CLEAN INSTALL. Everything needs to be wiped out and reset, not just restored to a previous restore point. I've done this multiple times and all it does is erase all the programs and stuff I put on the computer. The drivers and other codes are still the same. And then bugs come up and things get all wonky. I NEVER HAD THIS PROBLEM BEFORE I TRIED TO UPGRADE IT!!
I am NOT comfortable with Lenovo's "solution". I do NOT want to send my computer back to them for them to reset it with factory disks ESPECIALLY when they stated that they are NOT responsible for any damage in transport or otherwise. I have to buy extra packaging to make sure it gets there safely. They told me to use the original box and packaging, that is the only way they can be sure it will get there safe. Who has the original stuffing SIX MONTHS LATER?!?! I don't want to be sending my computer across the country to get jostled all over the place and have that add to the slowness of the hardware because it was jostled.
Can't I reset it from home? Can they not send ME the disks instead of me sending my whole computer to them?
I'm so incredibly frustrated with this. I hope somebody answers quickly and that I don't have to wait DAYS to get a response again.
I absolutely LOVED my Lenovo computer! And then I tried to upgrade it. BIG MISTAKE!! Now everything is totally messed up and Lenovo's customer support for technical problems is HORRID!!
Somebody please help. This is driving me crazy with frustration and totally breaking my heart. It took me a VERY long time to save up for this computer and it was my most loved possession. It was a reward for a lot of hard times and now it's all broken and acting slow. And it's only 6 months old.
Is there a solution to this very frustrating problem?
I just want it to go back to the way it was before.
And is there a very low cost KNOWN TO WORK WITH THIS MACHINE upgraded graphic card and power supply? Is there a very specific brand and make? If so, could you let me know what it is in case I try to upgrade it again someday?
Thank you for your time and for reading this!
Please have a FANTASTIC day today!!
~Jennifer~

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