Help Installing an older version of iTunes

I recently installed iOS 7 on my iPhone 4s and -- because I was running iTunes 10.6 -- was required to install iTunes 11.1
With iTunes 11.1, I can't access the iTunes Store. Whenever I try, the progress bar gets almost to the end and then iTunes crashes.
So far, I've been unable to diagnose/fix the problem. It works in Windows Safe Mode, but not otherwise. For the things I've tried, see https://discussions.apple.com/message/23143406#23143406
I'd like to try an older version of iTunes, but there are two problems. First, iTunes 10.6 wouldn't permit the upgrade to iOS 7, so I assume that iTunes 10.6 will be incompatible with my iPhone now, and AFAIK, there is no going back in the phone itself. So ... which versions of iTunes work with iOS 7?
Assuming that iTunes 11.0 will be compatible with iOS 7, there's still the problem that my iTunes library is now no longer compatible with iTunes 11.0 -- at least that's what it said after I uninstalled iTunes 11.1 and tried to install iTunes 11.0.
To summarize: 3 Questions
Will iTunes 10.6 work with my iOS 7 iPhone?
Will iTunes 11.0 work with my iOS 7 iPhone?
Assuming the answer to 1 or 2 is yes, what do I have to do to get my iTunes library to be compatible with these older versions of iTunes? If absolutely necessary, I can use a backup from before all this began, but perhaps there's a simpler solution.
Windows 7 Pro x64

SOLVED:
Added
;C:\program files (x86)\common files\apple\apple application support\
to the end of the system Path as explained here: https://discussions.apple.com/thread/5252101?start=0&tstart=0

Similar Messages

I just got the Itunes update. So frustrating. I will be trying methods on this forum to save my library and re-install the older version of ITunes. What was Apple thinking when they developed and released this mess?

I just got the Itunes update. So frustrating. I will be trying methods on this forum to save my library and re-install the older version of ITunes. What was Apple thinking when they developed and released this mess?

Apple is more likely to see your comments if you send feedback via:
http://www.apple.com/feedback/itunesapp.html
=Downgrading from iTunes 11 to iTunes 10.7=
You may be able to go back with Time Machine but this may involve restoring other items too (https://discussions.apple.com/message/20441404). Alternatively:
Back up your computer first, in case the unexpected happens.
Quit iTunes.
Get iTunes 10.7 from http://support.apple.com/kb/DL1576 or the direct download link at: http://appldnld.apple.com/iTunes10/041-7195.20120912.d3uzQ/iTunes10.7.dmg
Do a few preparatory steps by making sure all iTunes components are not running and cleaning old files.   See https://discussions.apple.com/message/20475394. Do steps 3 and 4. Steps 6-8 may be also useful but I don't know if they are essential. Some of the other steps are not necessary, duplicate steps listed later in my post or are perhaps even unhelpful in the process.
Replace the iTunes 11 application with iTunes 10.7. Simply dragging the application to the trash may not work. Lion (OSX 10.7) and newer systems have iTunes integrated into the operating system and deleting is a bit more involved. Two ways to do this are:
1. Use the shareware Pacifist utility (http://www.charlessoft.com/) to install iTunes 10.7 including all associated system files. Details at http://forums.macrumors.com/showpost.php?p=16400819&postcount=6
2. Check this reference on how to delete the iTunes application itself:
    Delete iTunes in Mac OS X 10.7 Lion - http://osxdaily.com/2011/09/13/delete-itunes-in-mac-os-x-10-7-lion/
    After deleting the application there may be other files that need downgrading too. See the note about error -42408 at the end of this post. You may want to tuck these away somewhere safe until you have completed the installation of iTunes 10.7. I have not tested this but ideally if newer versions are not found then the installer will put in the old versions. This may include these files in /System/Library/PrivateFrameworks/ which apparently get updated by iTunes 11:
AirTrafficHost.framework
CoreFP.framework
DeviceLink.framework
iTunesAccess.framework
MobileDevice.framework
After doing one of the two procedures above you will have to rescue the most recent old iTunes library from your iTunes > Previous Libraries folder. Rename it "iTunes Library.itl" and replace the existing one in the iTunes folder. A newer version of iTunes irreversibly updates your library file so you have to replace it with the old one or you will get an error message. Note, this will revert your library to the version at the time of the upgrade and you will have to update any changes made since. See:
https://discussions.apple.com/message/20401436 - turingtest2 11/2012 post on rebuilding empty/corrupt library from previous iTunes library file after upgrade/crash.
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451
Other issues:
- https://discussions.apple.com/message/20432309 - solution to mobile devices saying they need to be restored after downgrading
- If you encounter error -42408:
iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - including specific error codes.
Alternatively, check https://discussions.apple.com/message/20441424 which requires you have a Time Machine backup (though possibly if you remove the newer version of these files old ones may be installed with the iTunes 10.7 installer - untested). A variant of this is at: https://discussions.apple.com/message/20448184
- Persistent "Show in iTunes Store" arrows after downgrade - https://discussions.apple.com/thread/4567064

Can I get help installing the latest version of iTunes?

Can I get help installing the latest version/update of iTunes on my PC?

Assuming the install has failed as it has for several others...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

How can I install an OLDER version of iTunes-- on a Mac?

I upgraded to iTunes 9.1--- and now it won't connect to the iTunes store. How can I go BACK to an older version. This is terrible--- and Apple is NOT HELPING!
It seems to be a common problem.
Help!

to downgrade to a previous iTunes version, you could try this user tip that seemed to have worked for some:
+1) Quit iTunes.+
+2) Delete iTunes from your Applications folder.+
+3) Go to your ~/Music/iTunes folder. Delete or rename the "iTunes Library" file.+
+4) Open the "Previous iTunes Libraries" folder and look for the backup of your old pre-9 library; it should be dated at about the time you first ran iTunes 9. Copy it back out to the ~/Music/iTunes folder, and rename it to "iTunes Library".+
+6) click here to download iTunes 8.2.1. The page says it's for G3, but the Read Me file says it'll run on G4, G5, and Intel too. Open the disk image and run the installer.+
+You should now be able to run iTunes 8.2.1 again.+
+And your iTunes will restore to before you upgraded and you won't lose anything+.

Installing older version of iTunes

I am trying to install an older version of Itunes and am getting the following error: The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. I have tried renaming the file, deleted the folder iTunes in my documents/my music (didn't have anything in it anyway), uninstalled and reinstalled but still get the same error. I have searched my machine and can not find any hint of the file. Help!

the following post might be of some help with that:
b noir: Re: How can i access my itunes library now ive gone back to 6.5 from 7?

How do I install older version of iTunes on my computer?

I have a new windows laptop and would like to install the older version of iTunes, since there are so many problems with the new one. I tried installing the latest version and correct the problems with it, but after hours of frustration and reading and trying this and that, nothing is working for me! I give up and just want the old iTunes, or please tell me how soon will a new trouble free version be available?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turing off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
Or see the Further Information area of Troubleshooting issues with iTunes for Windows updates and try the tip about rolling back to the most recent version of iTunes that worked for you.
tt2

I am trying to install a newer version of iTunes. It goes to the end of the install and cannot remove the older version. Now it does not work at all. Help!

Trying to uninstall an older version of iTune on a PC running XP pro. It goes to end of install and has a conflict. Uninstalls the new version, but will not reload the older version. No iTunes will boot up.

It goes to end of install and has a conflict.
What's the precise text of the error message you get at that stage, please?

Uninstalled new version, horrible. Installed the older version and now it won't open! HELP WANT MY MUSIC!

I installed the new version thinking it would be the same, It was horrible! uninstalled it... Installed the older version and now it won't open and when I try it says it can't because the library can't open because it was used on a newer version. Come on! I just want my music! How do I open this and get my music back.
I put my Ipod in and it still says the same thing, what's going on? Please help me!

I don't know whom to thank first-- b noir for telling me about the Lorraine fix or Lorraine for figuring out the fix. THE LORRAINE FIX WORKED FOR ME!!! (I feel a little like I am advertising "Hooked on Phonics" with that last line!)
Thank you doesn't say it strongly enough, but THANK YOU b noir and Lorraine for your help. I was to the boiling point last night and starting to get there tonight. Now I am resting easy and thankful that there is a community of computer users out there who care enough to troubleshoot problems together and work together to figure out a solution--and then to take the time to post and share information.
I would STRONGLY suggest that anyone who is having the iTunes issues where iTunes just plain won't open at all after downloading the newest version and has a pc with Norton Internet Security 2005 try the "Lorraine Method."
I am so happy I think I might sing. Or not--I will let my songs on iTunes do the singing for me now that I can again!!!!!!!
And to those still looking for answers--be patient--I now know how incredibly frustrating this can be and I hope that you all find your solutions very very soon!!
--Alexis

My iphone 4 won't connect to my mac. It says that I need to install the lastest version of itune (11.1) but when I try to update itunes it says that I have the current version 10.6.3. Can someone please help!

Hi,
My iphone 4 won't connect to my mac book, it says that I need to install to latest version of itunes 11.1. When I go to itunes and try to update, it says that I have the latest version (10.6.3). Can someone please help me!
thanks

You are probably running OS 10.4 or 10.5 on a PPC Mac. No version of iTunes higher than 10.6.3 is available for these older Macs. I have the same problem, and while I can still use the PPC to sync my iPod, it can't be used to sync an iPhone 4 or higher. The only solution, as I discovered after upgrading to the iPhone 4, is to buy a newer Mac. I was able to get a 2006 MacBook running Lion for under $300, and that has been a lifesaver.

I am trying to remove the older version of iTunes but an error message appears saying that it cannot find the path to 'iTunes64.msi", and I tried the search option to find it on my computer but no such luck. Please help me

I am trying to remove the older version of iTunes but an error message appears saying that it cannot find the path to 'iTunes64.msi", and I tried the search option to find it on my computer but no such luck. Please help me

Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.

Cuando quiero dar setup, aparece: The feature you are trying to use is on a network that is unavailable, y: The older version of itunes cannot be removed. Help!

Yo des intale itunes en mi laptop. Tiempo despues instale el ultimo itunes alli mismo. Cuando quiero darle el setup, aparece: The feature you are trying to use is on a network that is unavailable, y: The older version of itunes cannot be removed. Help!
The feature you are trying to use is on a network resource that is unavailable
I give it ok, I get same msg.
I give it cancel, then: The older version of ITunes cannot be removed. Please contact your tech support group.
Please help I need this ..

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

The older version of iTunes cannot be removed. Please help!

I had to manually delete iTunes from my Windows 7 PC. When that didn't work, I deleted iTunes from the Registry. There is no older version of iTunes anywhere.
I still cannot reinstall iTunes. Please help. Thank you.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

I have had an eMac for a few years. I don't know any of the specs. Every time I try to download or install a new version of itunes or OS I get any number of error messages and cannot complete. Help!!!!

I have had an eMac for a few years. I don't know any of the specs. Every time I try to download or install a new version of itunes or OS I get any number of error messages and cannot complete. Help!!!!

It's best to start with figuring out your eMac model and OS in order to answer the question. This article will help you determine your model:
How to locate the serial number and identify your model
And to get the version of Mac OS that's installed:
From the Apple Menu at the left end of your menu bar, select "About this Mac..."
In the resulting Window, you can see the Mac OS version just under the big "Mac OS X":
If the eMac is older and you have never upgraded the system software, it's possible that your OS version is too old to run the current iTunes. The current version requires OS 10.5 (Leopard)or higher, which is a pay-for system upgrade.

ITunes won't install because an older version of iTunes cannot be removed

I'm running on Windows XP.
I had tried to update my iTunes a few days ago and it was failing because it complained about iTunes.msi. I tried to uninstall and it had the same complain. So I manually removed it and started to remove all references to apple and iTunes in my registry. After that, it no longer showed up in my add/remove applications but if I try to install iTunes (latest or an older version), it complains that it can't install because it can't remove an older version of iTunes.
I downloaded Windows Install Clean Up, but it doesn't list iTunes in there or anything that looks like it might be it. I've tried a number of registry cleaners but still no luck. Any ideas? It's obviously finding some information about my old iTunes install in there somewhere, but it can't figure out how to remove it. I wish it had some kind of debugging mode where it would tell me why it thinks I have iTunes installed still.
Any help would be appreciated.

Hi Ace ... I try not to post links to alternate locations for CleanUp downloads, because that tends to lead to the download location being shut down. (Happened twice for me the day after it was removed from the Microsoft Downloads Center.)
Assuming you've got trouble with an iTunes .msi file, here's a copy of my now-standard spiel on hunting down, installing and using CleanUp:
These sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes 9.2 again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!

I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!

Hey socestlavie,
Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

Help Installing an older version of iTunes

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