Help installing CS upgrade to new machine, old PS 5.0 cd not recognised as proof of ownership

Trying to rebuild a win XP system for my wife. Her machine with PS CS has crashed. When I install PS CS upgrade the install routine wants a PS 5.0 disc to verify the license. Then it give an error that "A qualifying version of Photoshop was not detected".
I tried phone support, they verified that we do own a valid copy of CS but could not help because the software is no longer phone supported.
So are we out of luck or can someone help out?
Thanks in advance if you can help.
Roger

Yes, you are qualified to download and install Photoshop CS2 free of charge, because activation for CS has ended and you can't install it anyway.  Check this link for details.
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
Click on "Download and install CS2 Applications."
You will be given a link to the Photoshop CS2 download and a serial number to open it.
Gene

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