Help installing CS5.5

Had a trial of InCopy CS6, but design team said to buy CS5.5 as it is more stable. Have uninstalled CS6, now want to install and buy CS5.5, but I can't install it. It says something to the effect that I have to go through an authorized dealer, but I'm trying to do it on the Adobe website. Don't know what else to do.

CS5.5 can not be purchased from Adobe any more as we have progressed from CS5.5 to CS6 then now to Creative Cloud. You need to contact reseller to check if they can help you.
Regards
Rajshree

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    addawg wrote:
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    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 52 error(s), 50 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
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    It was my pleasure to work with you on your Windows Support Request 1134614654.
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    Phone Support:  1-800-936-5700
    Support working hours:
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    Saturday - Sunday: 6:00 A.M. - 3:00 P.M. PST
    Microsoft recommends installing:” Microsoft Essentials”- provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
    http://www.microsoft.com/Security_Essentials/
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  • Installed CS5, now can't export from CS4! Help! "Could not read from the source..."

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  • Can't re install CS5.5 - please help!

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    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 74 error(s), 74 warning(s)
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    WARNING: DS013: Payload {4574D206-D61E-4555-B146-A16B01985E0B} Recommended Common Fonts Installation 3.0.0.0 is already installed and the session payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 has no upgrade/conflict relationship with it.
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    ----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 -----------
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    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
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    ERROR: DW050:  - Adobe Buzzword CS5.5: Install failed
    ERROR: DW050:  - Microsoft_VC90_ATL_x86: Install failed
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    ERROR: DW050:  - Microsoft_VC90_CRT_x86: Install failed
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    ERROR: DW050:  - Adobe Media Encoder CS5.5: Install failed
    ERROR: DW050:  - Microsoft_VC80_ATL_x86: Install failed
    ERROR: DW050:  - Suite Shared Configuration CS5.5: Install failed
    ERROR: DW050:  - DynamiclinkSupport: Install failed
    ERROR: DW050:  - Adobe Photoshop CS5.1 International English Language Pack_AdobePhotoshop12-en_GB: Install failed
    ERROR: DW050:  - Adobe XMP Panels CS5: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS5.5: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS5.5: Install failed
    ERROR: DW050:  - CSXS Story Extension: Install failed
    ERROR: DW050:  - Adobe Digital Publishing Application Language Files_AdobeDigitalPublishingAppLang-en_GB: Install failed
    ERROR: DW050:  - Photoshop Camera Raw: Install failed
    ERROR: DW050:  - Camera Profiles Installer: Install failed
    ERROR: DW050:  - Adobe Extension Manager CS5.5: Install failed
    ERROR: DW050:  - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed
    ERROR: DW050:  - AdobeColorCommonSetRGB: Install failed
    ERROR: DW050:  - AdobeColorPhotoshop CS5.5: Install failed
    ERROR: DW050:  - Adobe Linguistics CS5.5: Install failed
    ERROR: DW050:  - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Mini Bridge CS5.1: Install failed
    ERROR: DW050:  - Adobe SING CS5: Install failed
    ERROR: DW050:  - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_US: Install failed
    ERROR: DW050:  - Creative Suite 5.5 Design Standard: Install failed
    ERROR: DW050:  - AdobeColorCommonSetCMYK: Install failed
    ERROR: DW050:  - Adobe InDesign CS5.5 Application Feature Set Files: Install failed
    ERROR: DW050:  - Microsoft_VC90_MFC_x86: Install failed
    ERROR: DW050:  - Adobe Linguistics CS5: Install failed
    ERROR: DW050:  - PDF Settings CS5: Install failed
    ERROR: DW050:  - AdobeTypeSupport CS5: Install failed
    ERROR: DW050:  - Adobe CSXS Infrastructure CS5.5: Install failed
    ERROR: DW050:  - Adobe InDesign CS5.5 Common Base Files: Install failed
    ERROR: DW050:  - AdobeColorEU CS5.5: Install failed
    ERROR: DW050:  - AdobeHelp: Install failed
    ERROR: DW050:  - Adobe InDesign CS5.5 Application Base Files: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe InDesign CS5.5 Icon Handler: Install failed
    ERROR: DW050:  - Microsoft_VC80_CRT_x86: Install failed
    ERROR: DW050:  - Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_GB: Install failed
    ERROR: DW050:  - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_GB: Install failed
    ERROR: DW050:  - Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All: Install failed
    ERROR: DW050:  - AdobeColorJA CS5.5: Install failed
    ERROR: DW050:  - AdobeOutputModule: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS5: Install failed
    ERROR: DW050:  - Microsoft_VC90_MFCLOC_x86: Install failed
    ERROR: DW050:  - AdobePDFL CS5: Install failed
    ERROR: DW050:  - AdobeCMaps CS5: Install failed
    ERROR: DW050:  - Adobe Toolhints CS5.5: Install failed
    ERROR: DW050:  - Adobe CSXS Extensions CS5.5: Install failed
    ERROR: DW050:  - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_GB: Install failed
    ERROR: DW050:  - Adobe ReviewPanel CS5.5: Install failed
    ERROR: DW050:  - Required Common Fonts Installation: Install failed
    ERROR: DW050:  - Adobe SwitchBoard 2.0: Install failed
    ERROR: DW050:  - HIL Help Search: Install failed
    ERROR: DW050:  - Microsoft_VC80_MFC_x86: Install failed
    ERROR: DW050:  - Adobe Player for Embedding 3.1: Install failed
    ERROR: DW050:  - Microsoft_VC80_MFCLOC_x86: Install failed
    ERROR: DW050:  - SiteCatalyst NetAverages CS5.5: Install failed
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    ERROR: DW050:  - AdobeColorNA CS5.5: Install failed
    ERROR: DW050:  - AdobeJRE: Install failed
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    Hi FreyaTP,
    Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
    Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

  • Problem uninstalling CS4 after installing CS5 - help!

    I installed CS5 without a hitch.
    I then tried to uninstall CS4. I opened Photoshop and chose Help/Deactivate, taking care to tick the serial number box too.
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    I then downloaded Adobe Support Advisor and ran it. The diagnosis directed me to this Knowledge Base Article.......
    http://kb2.adobe.com/cps/403/kb403891.html#ionComHeading
    1. Can I get rid of what remains of CS4 in my Control Panel?
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