Help installing Illustrator CC to Mac OSX 10.6.8

Hello,
The online subscription says my illustrator is up to date however I cannot find the Illustrator cc in downloads, on my applications, or when I click the trial version, it just askes me to purchase the subscription, although I have, and I downloaded it already, so when I sign in, it will not allow me to download, however when I try and open the program it will not allow me to either, It just takes me in circles asking me to purchse the program, which I have.
I am going around in circles and very fed up. Its been 4 hours

That is in correct acording to Adobe's site. Illustrator is supported under OSX10.6.8
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-support.html
http://www.adobe.com/uk/products/illustrator/tech-specs.html

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Date: Fri, 17 Jul 2009 16:37:28 -0600
From: [email protected]
To: [email protected]
Subject: can't install flash player on Mac OSX version 10.4.11
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