Help installing photoshop elements

     I am trying to install photoshop elements 8 I purchased about a year ago but have never installed.  It is saying my serial number is invalid but I am reading it right off the package.  I have never loaded it before.  Help??

If you log into adobe.com and click on My Adobe are you able to register the serial number there?

Similar Messages

  • Help installing photoshop elements 11?

    I got a wacom intuos tablet which came with photoshop elements 11. I downloaded it, but am having trouble going through the installation process. Every time I try, it gets really close to finishing installing, but then says there's an error and it starts going backwards and stops installing. If anyone knows anything that would help, that would be great!

    justsomeradgal wrote:
    then says there's an error
    Mac or Windows? What version?
    What is the exact error message?
    I also suggest you go to the wacom website and download the very latest driver for your tablet.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • Need help installing Photoshop Elements and Premiere Elements on MacBook Pro.

    I'm trying to reinstall Photoshop Elements and Premiere Elements on my MacBook Pro. The disc is appearing on my desktop, but when I go to use the installation system, it's telling me the program is not supported. Here is what I'm seeing when I open the disc:
    Any help is greatly appreciated! Thanks!

    Which version of mac os x are you using?
    That looks like the install files for a windows operating system.
    You would need the photoshop elements 6 disk for a mac operating system.

  • Help Installing Photoshop Elements 9.  Hangs at 70%

    I just got Photoshop Elements 9 on a disk.  I've tried to install it twice and it gets to about 70% then just hangs up.  I'm unable to uninstall it because it never finishes installing so I have to manually delete all the files that have managed to load. I've rebooted my computer and turned off my AntiVirus program and tried again but it still hangs up before completing the installation.  Never had any problems installing other programs. Your help is appreciated.
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    Window Vista 32 bit desktop, Intel Core 2 Quad, Q9450, 2.55 GHz, 4Gb RAM

    Hi Mike,
    Welcome to the Community!
    Please copy all the files from the disk to your Computer's desktop and then eject the disk. Try and run the setup from the desktop with admin rights and see if that installs.
    This might be because of a service conflicting but that comes later, make sure you have full admin rights or else enable the hidden admin then copy and run the install. Check here for instructions: http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/
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  • Photoshop Elements Help | Install Photoshop Elements from a disk

    This question was posted in response to the following article: http://helpx.adobe.com/photoshop-elements/getting-started/install-pse.html

    When I start Photoshop Elements 11, I get a dialog with Organizer on the left and Photo Editor on the right. What happens when you click Photo Editor? It might take a few moments, but it should open the editor.
    Another idea: Right click (control-click on Mac) on an image file and say Open With > Photoshop Elements
    Hope this helps,
    Randy Nielsen
    Product Integration Manager, Creative Cloud Learning & Training
    Adobe

  • Need help installing Photoshop Elements 13 and Premiere Elements 13

    I have a Dell Precision M4800 running 64-bit Windows 7.  Yesterday I purchased Adobe Photoshop Elements 13 and Premiere Elements 13.  I did not have a trial version of the product.  I followed the download instructions and used links sent in an email.  I used the Adamai/Akamai (sp?) download manager.  The downloads took nearly three hours.  Following downloads of the big files, I had to refresh/restart to initiate the .exe files download.  That's the background info.  There is an Adobe Photoshop Elements icon on my desktop but it does not open either program. A window opens with two folders  PSE 13 and Readme.  When I click on the PSE 13 folder, another window opens with four folders: DEPLOY, PACKAGES, PAYLOADS, RESOURCES, and two applications: OEM and Set-Up.  I presume that Set-Up would be the installer but it has 0 KB and when I click on it says "Set-up.exe is not a valid Win32 application."    How do I proceed from here?  This lengthy download process and problems are the pits.  I really need another brain for this.

    I am in the same situation as TheaBaker is up to the point where I went through the lengthy downloads, I have the serial numbers available to both Photoshop13 and Elements13. I click on the http://.........win64.exe and I get a message that states the following.
    The file archive part of Adobe Photoshop Elements 13 is missing. You need all parts in the same folder in order to extract Adobe Photoshop Elements 13. Please download all parts.
    Does this mean I have to re-download both Photoshop13 and Elements13?  GASP!!
    Adobe could make this a lot easier!!  Poor customer service.

  • I need help installing photoshop elements from disk.

    I can't see a button on the chat page, to get help.  Java script is enabled on my Mac. what can I do?

    What exactly is the problem?
    You could download the 30 day free trial using the link below - It‘s the full product. If you get it successfully installed simply enter the serial number from the DVD box into the trial and it becomes yours to keep. No further installation is required from disk.
    Uninstall first, then download.
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=en_us
     

  • Need help installing Photoshop Elements 7

    When I insert the disc, nothing happens...

    Does the disc work fine on other machines? if yes, then copy the installer folder in a USB stick and copy it back on your first machine and then try to install PSE.
    Regards,
    Ankush

  • I need help in re-installing Photoshop Elements 12 on my hard drive.

    I need help in installing Photoshop Elements 12 on my hard drive. While trying to install program, I get a message that reads "Installation on case-sensitive volumes is not supported. Please choose a different volume for installation"
    I have no clue what this means , all I want to do is re install program on my hard drive.
    Any suggestions ?

    Kglad
    I clicked the link you supplied and still can't figure out how to attach a screen shot.
    However I found out that I did leave out a part of the screen shot message when I
    I sent it to you. Here is the message in full. The part I left out is in bold. The reason
    I missed it is that it was in the top of the blue border surrounding the text.
    Licensing for this product has stopped working
    This product has encountered a problem which requires that you restart your
    computer before it can be launched.
    If you continue to see this message after restarting your computer, please contact
    either your IT administrator or Adobe technical support for help, and mention the
    error code shown at the bottom of this screen.
    This is the total message verbatim, If this does not help I thank you for trying.
    Dougbrurob

  • I recently installed Photoshop Elements 13.  I can't launch help & tutorials etc. how can I fix this?

    I recently installed Photoshop Elements 13.  I was able to launch help, tutorials etc. but as of today I get "Forbidden You don't have permission to access /chcservices/services/redirect on this server".  How can I fix this?

    Had to go with Method 2, but couldn't locate the Preference file, (yes hidden files are visible).
    Following the path you suggest, in C: I have Users>user name>AppData>Roaming>Adobe>Elements_Organiser>12.0>Organiser>Log.txt
    And I couldn't find it in S: either.
    I uninstalled using the DVD program, and this time was sure I ticked the 'Remove Preferences' box. I CC cleaned registry and files before and after removal and again after a restart.
    I did a fresh install feeling very hopeful, but I'm afraid the result is still the same.
    I suppose I could try installing on C: in case that is an issue, but it's not a very satisfactory long term solution as I'm restricted on space.

  • I am trying to install Adobe Premiere Elements 9 without success. I successfully installed Photoshop Elements 9 without a problem. The message I am getting is 'Invalid Unicode file - .\Autoplay\LangData\en_US\lang.dat'. Anyone out there who can help pleas

    I am trying to install Adobe Premiere Elements 9 without success. I successfully installed Photoshop Elements 9 without a problem. The message I am getting is 'Invalid Unicode file - .\Autoplay\LangData\en_US\lang.dat'. Anyone out there who can help please?

    click setup, not autoplay.

  • I just download and installed photoshop elements 13 and premiere 13 but it wont open/launch... help!?

    i just download and installed photoshop elements 13 and premiere 13 but it wont open/launch... help!?

    PSE 13 isn't compatible with anything older than win 7, unfortunately.
    Edit picture | Adobe Photoshop Elements 13 - Tech specs

  • I have installed photoshop elements 12. when I try use the editing features it said that i must login to Adobe to register the product. but each time i try to it said there is a problem. help the problem stated that the internet is not connected, but that

    i have installed photoshop elements 12.
    when I try use the editing features it said that i must login to Adobe to register the product.
    but each time i try to it said there is a problem.
    help
    the problem stated that the internet is not connected, but that is not the case.

    I had the same issue and I'm running Windows 7.  Tried working with technical support for several hours but they were no help.  They just had me doing the same things over and over, offering no real answers.  I finally got fed up and have decided to return my product for a full refund.

  • Newly installed Photoshop Elements 3 not launching - help!

    Hi there,
    just installed Photoshop Elements 3 on the new G5 iMac - both bought a couple of weeks ago from Apple store on-line.
    Installation of PE3 seemed to go ok.
    But double-clicking the application makes it blink a couple of times in the dock, and then nothing. Tried removing and re-installing a few times..but the application never launches. Any thoughts as to what I can do to fix this?
    Is this an issue with Tiger or with PE3? Or incompabability between the two?
    Any help would be appreciated!
    iMac G5 20" 2.1Ghz 1.5Gb RAM   Mac OS X (10.4.3)  
    iMac G5 20" 2.1Ghz 1.5Gb RAM   Mac OS X (10.4.3)  

    Hi there,
    I recently transferred my old files + apps across using migration assistant from the old iMac (which had been running OS X 2.8 Jaguar). When I first tried to install PE3, immediately after insertion of the disc, a Norton anti-virus disc checking screen came up and tried to check the disc. I cancelled the scan, and carried on the installation. When PE3 wouldn't launch, I figured it might be something to do with the anti-virus software. The Norton stuff was installed on my old machine - but I didn't want to use it for the new mac as I heard bad things about it. I couldn't figure out how to remove all the Norton software, until I came across some good advice in another area of the discussions. I have now successfully removed all Norton files from the iMac. However, despite trashing the PE3 app that wouldn't launch, and then installing it again, I still can't get PE3 to actually launch. Neither from the dock, nor from the applications folder. It just moves up and down once in the dock, and then does nothing. Deleting from the dock, and then launching from applications, the same thing happens, the PE3 symbol appears in the dock, moves up and down once, but then disappears.
    Very frustrating. I know the application works well with Tiger, as I've seen it in the Apple store in London... so there must be something I'm doing wrong...
    any more thoughts?

  • Can't install photoshop elements 11 on my Mac. Help!!!

    Can't install photoshop elements 11 on my Mac. I installed, moved a file (whoops). It stopped working. So I uninstalled it, then tried to reinstall but it wouldn't do it. Is it now locked or something? Can't find any way to contact Adobe for help (!!!!) so would be so so grateful for some advice.

    Hi Jeff,
    Great to hear from you! I don't have those answers but I can try
    again to reinstall and then let you know. Unfortunately I'm not around
    that computer at the moment. If it suits I hope I could send you an
    email in the next couple of weeks with that information and if you still
    have time you could let me know what you think?
    Many thanks for your time,
    Chloe

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