HELP INSTALLING UPDATES OR UNINSTALLING ADOBE READER 8.2.1

I KEEP GETTING THE MESSAGE THAT UPDATES ARE READY TO BE INSTALLED ON ADOBE READER 8.2.1
WHEN I TRY TO INSTALL, I GET AN UPDATE FAILED ERROR 1500 WHICH REFERS ME TO ADOBE READER REPAIR.
WHEN I TRY TO RUN THAT, I GET AN ERROR 1606 WHICH REFERS TO ACCESS TO A FILE ON ANOTHER NETWORK TO WHICH I WILL NOT HAVE ACCESS TO FOR THE NEXT 8 MONTHS.
IF I TRY TO INSTALL READER 9.3 OR UNINSTALL 8.2.1, I GET THE SAME ERROR 1606.
I AM RUNNING VISTA OS.
ANY HELP WILL BE GREATLY APPRECIATED.
STEVE

Please do not post in all uppercase - it is very hard to read!
Use the Windows Installer CleanUp Utility to remove your current Adobe Reader, then install it again.

Similar Messages

  • Can't update or uninstall Adobe Reader 9 on Windows 7

    I keep getting a message to update Adobe Reader, but when I try I get a message:
    'Adobe uninstall update failed could not open hkey-local-machine\software\microsoft\windows\current version\run\optionalcomponants\imail'
    I tried also uninstalling it through the control panel. Shows it uninstalling with a progress bar and then the same error message pops up and the progress bar goes in reverse till finally there is no uninstalling of the Adobe Reader.
    Is there some other way to uninstall and reinstall Abobe Reader? Are there instructions available somewhere to uninstall Adobe Reader manually which include the registry keys to unistall for Adobe Reader 9? I have seen step by step instructions for earlier versions, but I don't know if those would be the same for later versions like Adobe Reader 9.

    Can you please try the following:
    1. Download Microsoft's SubinACL tool from http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe -4a91-93cf-ed6985e3927b&displaylang=en
    2. Install the same by double clicking on the "subinacl.msi" just downloaded.
    3. Open Command Prompt window through the Run Dialog Box (Vista/Win7Start -> type "cmd". In the section above you should be able to see a command.exe. Right click on the same and select Run As Administrator)
    4. In the Command Prompt window, type in the following commands:
        i. cd /d "%ProgramFiles%\Windows Resource Kits\Tools" (Hit Enter)
       ii. subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run\OptionalComponents /grant=administrators=f /grant=SYSTEM=f /grant=USERS=f /grant="Creator Owner"=f (Hit Enter)
    Try updating Reader now, it should work.
    Ankit

  • Can't open PDFs, Initially received runtime error,updated Reader - new error Adobe Reader has stopped working, uninstalled re-installed same error message Adobe Reader has stopped working

    Can't open PDFs, Initially received runtime error,updated Reader - new error Adobe Reader has stopped working, uninstalled re-installed same error message Adobe Reader has stopped working

    Assuming that you are in Win (which you haven't said), you can try using this tool to first remove all traces of previous versions of Reader:
    http://labs.adobe.com/downloads/acrobatcleaner.html
    Then, download the full offline Reader installer from 
    http://get.adobe.com/reader/enterprise/
    and run it immediately after restarting your computer.

  • After install Adobe Reader all my files are switched to Adobe files.  After uninstalling Adobe Reader all is back to normal.  Can you help?  Thanks

    After installing Adobe Reader all my files are switched to Adobe files.  After uninstalling Adobe Reader all is back to normal.  Can you help?  Thanks.

    You may find this useful:  http://helpx.adobe.com/acrobat/kb/application-file-icons-change-acrobat.html

  • Cannot uninstall, update, or open Adobe Reader 9.3.1

    I am running Windows XP 32-bit.  I recently updated to Adobe Reader X and want to uninstall Adobe Reader 9.3.1, but cannot. I have tried uninstalling using Add/Remove Programs, I have tried updating to 9.3.2 by downloading the appropriate update file from adobe.com, and I have tried opening Adobe Reader 9 to ask for updates from the Help menu.  None of these worked, because as soon as I tried to "Remove" Adobe Reader 9 in the first instance, as soon as I tried to open the executable update file in the 2nd instance, and as soon as I clicked on Adobe Reader 9 to open it in the 3rd instance, I got the same message: "This patch package could not be opened.  Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package."
    I think this problem may be related to the fact that I recently did a System Restore on my computer because I had a virus that was not being caught by Norton Antivirus.  After the System Restore, I fully updated all my programs and Mozilla plug-ins, which caused Adobe Reader X to download.  Since I no longer need Adobe Reader 9, I'd like to get it off my computer.
    The only thread I could find on this issue in this forum was from March 2010, and the user was referred to the Windows Installer Clean-up Utility.  This utility is no longer available from Microsoft, so I couldn't resolve the issue with that method.
    Thanks for any suggestions you may have!  I am not especially computer savvy, so detailed instructions are much appreciated.

    The Windows Installer Cleanup Utility is still available on 3rd-party download sites, e.g. http://majorgeeks.com/download.php?det=4459

  • CANNOT INSTALL OR UNINSTALL ADOBE READER X (10.0.1)

    CANNOT INSTALL OR UNINSTALL ADOBE READER X (10.0.1) FROM ADD AND REMOVE PROGRAMS BUT GET THE Error 1402.Could not open key: HKEY_LOCAL_MACHINES\SOFT\SOFTWARE\Microsoft\Windows\Current\Version\Run\Optional\Componen ts\MSFS.Verify that sufficient access to that key, or contact your support personnel

    Thank you guys. Claudio, I could get the file to open. Said I was unable to open FTP files in windows explorer. Thank you anyway fro your reply.
    Will...thanks. Went to that enterprise site and downloaded Reader 9.0 then updated to my old 9.4.3. now everything is back to pre 10x days. Bless you for saving my sanity.

  • I desperately to uninstall adobe reader from my Mac book air. I sent adobe reader to trash and afterwards look for internet plugs in in library but the folder is empty. Can anybody help me?

    I desperately need to uninstall adobe reader from my Mac book air. I sent adobe reader to trash and afterwards look for internet plugs in  library but this folder is empty in my library. Can anybody help me?

    I looked for plugs in in my library but the folder internet plugs in is empty

  • I Cannot Uninstall Adobe Reader X (10.1.6), Please Help!

    I need to Uninstall Adobe Reader X (10.1.6)
    Adobe Reader X (10.1.6) is crashing everytime so I tried to uninstall it in Control Panel. I get the message "This patch package could not be opened. Verify that  the package perhaps exists and that you can access it..." This page http://helpx.adobe.com/acrobat/kb/error-1635-patch-package-not.html explains so well but not for my Adobe version 10.1.6 - I don't have the file HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer if I wanted to apply it...I know Adobe has a  cleaner but I don't see it's for Adobe 10.1.6. I have Windows version 5.1 Service Pack 3 Professional. I need to study some PDF files downloading a new working Adobe Reader. Your help is appreciated, thank you very much!!!
    Alicia

    Use the Adobe Cleaner for Acrobat/Reader

  • Do I uninstall adobe reader when I install Acrobat?

    Should I uninstall adobe reader when I install Acrobat? or is there a reader program embedded in acrobat?

    Hi Bill@VT,
    The application installing 2nd (or later) always asks "whether the user wants to provide default PDF ownership or not" during the installation. (Please also refer to Image attached)
    I would like to understand, if there is any common use case where the system decides by itself about the PDF owner when both Acrobat & Reader are installed.
    Thanks.

  • Please help me with installation of adobe reader

    Hello, I hope I'm in the right spot.  I finally was successful in downloading and installing flash player but now I can not download and install the adobe reader!!  It gets all the way through the download and gives me the message "installation did not pass the integrity check"... as a result I can no longer read pdf's...  Please help.  What is up with this???   This was the same message and problem I had with installing the new flash player, but I ran a debugger and then was able to download the flash player.  I tired running the debugger again and installing reader but it did not work.  Please help.  Thank you,
    Kathleen

    I've had the same problem installing the update for Adobe Reader 9.3.2.  On every PC at work (Windows XP SP3) I have had to uninstall Adobe Reader and reinstall in order for the 9.3.3 to be accepted!  Annoying but acceptable.  However, on one particular PC I now have the problem where I am unable to neither uninstall nor update nor reinstall - whatever I do the same message comes up:
    "This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package."
    I hoped your link would assist, but alas it has not.
    I have tried System Restore to a time prior to all this fuss and bother, but that hasn't helped either - the same message still comes up.
    I am now at a loss as to what to do next and getting peed off as I'm having to try to resolve this remotely while at home, on a weekend, when I should be out enjoying the glorious London sun!
    Cheers in advance to anyone who can help =)
    P.S. Our PC's aren't linked to a network server - they are standalone.  We're a charity with limited funds alas.

  • Uninstall Adobe Reader 8.1.2 or 9.1

    I'm trying to uninstall adobe reader 8.1.2 and 9.1 and I received the following warning:
    Warning 1314. The specified path %APPDATA%\Adobe\Acrobat|8.0\Updater\is unavailable.
    I have follow different instructions to uninstall with not results. Can some one help? I have both reader cause I was trying to update and install the 9.1 but now I can not uninstall either one. I have a Window Vista a Toshiba Satellite L355D-S7901

    Download and install the Windows Installer CleanUp Utility, then run it from Start -> Programs -> Windows Install Clean Up. Select the program you want to uninstall, and click 'Remove'.

  • Just updated to Yosemite, can't update or uninstall adobe flash, system hangs

    Just updated to Yosemite, can't update or uninstall adobe flash, system hangs, have to force quit,.
    Is this a problem with the new operating system and how do I fix this?

    If you can't install or update Flash, follow these instructions.

  • Cannot uninstall Adobe Reader 7.0.8...keep getting "Error 1402" message..

    Hello. I use Windows XP Home Edition. I am trying to uninstall Adobe Reader 7.0.8 so I can then install version 9, but I am not able to uninstall 7.0.8. During the uninstallation process, I get the following error message:
    *****Error 1402. Could not open key HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{C523F39 F-9C83-11D3-9094-00104BD0D535}\Programmable.
    Verify that you have sufficient access to that key, or contact your support personnel.*****
    I went to another forum and asked for some help there...the guy there gave me some steps to follow, and I did so. Here they are:
    1. Deleted "Adobe Reader Speed Launch" shortcut from Startup folder.
    2. Deleted the Adobe folder (which contained 2 other folders: Acrobat 6.0 and Acrobat 7.0) from C:\My Computer\Local Disk\Program Files. I had to use a separate program (provided by my helper who gave me these steps to follow) called "Unlocker" to accomplish this, since, originally, when I tried to delete this Adobe folder, I would get a message saying "Cannot delete pdfshell.dll: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use." Unlocker solved this problem, and was able to delete the Adobe folder.
    3. Rebooted machine
    4. Ran CCleaner's registry cleaner
    5. Rebooted machine again
    6. Tried using CCleaner's "Uninstall" utility to uninstall Adobe Reader 7.0.8. When I tried this, I got the same "Error 1402" message as listed above.
    7. Backed-up my registry
    8. Tried to just delete this particular offending key using RegEdit...but when I tried, I got a message saying this:
    *****ERROR DELETING KEY
    Cannot delete Programmable: Error while deleting key.*****
    I really need some assistance with this...at the moment, Adobe Reader 7.0.8 still seems to be installed on my machine (it's still listed in "Add/Remove Programs" in the Control Panel, and it still shows up in CCleaner's Uninstall Utility)...despite the fact that, as I mentioned above, I used Unlocker to delete the Adobe folder from Program Files. Also, at this moment, no pdf files will open on my machine...so this is quite an urgent situation. Does anyone know what else I should do now? Is there something I need to do regarding the "Permissions" for this particular registry key?
    I appreciate anyone's assistance...thanks.

    Hi..I went ahead and ran the Windows Installer Cleanup Utility. I used it to remove "Adobe Reader 7.0.8." After doing this, I checked in "Add/Remove Programs" in the Control Panel to make sure that AR 7.0.8 was gone, and it thankfully was. Then I deleted the WICU, ran CCleaner's registry cleaner, rebooted, and tried to install Adobe Reader 9.0. When I tried this, I got the following error message (this occurred during the time when the installer was "writing system registry values"):
    *****ADOBE READER 9 INSTALLER INFORMATION
    Error 1402. Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{C523F39 F-9C83-11D3-9094-00104BD0D535}\ProgID.
    Verify that you have sufficient access to that key, or contact your support personnel.*****
    What should I do now? Do I need to do something about the "permissions" for this key?
    Thanks to anyone with advice...

  • How do I uninstall adobe reader from my iPad 4?

    I can only preview first page of documents on a website that says I should be able to open them in adobe reader. how can I fix this? Do I need to uninstall adobe reader and reinstall? How is that done on an iPad? I did update the reader, turn off iPad and restart. Made no difference. Thanks.

    I suspect that the particular type of your documents may not be supported by the Reader mobile products.  (However, you should be able to open them in the desktop version of Reader on your Windows/Mac computer.)
    Do you see an error message?  Could you provide a screenshot and add it to your next reply?
    Thank you for your help.

  • I can't open PDF files, can't open, update, or download Adobe Reader ( I had it until recently) and don't have an "edit options"

    I can't open PDF files, can't open, update, or download Adobe Reader. (I had it until recently.) None of the "helps" seem to help. I can't even open Adobe Reader now.

    Ignore the instructions about "edit options", to install Adobe Reader download the installer from http://get.adobe.com/reader/ and run the installer. Alternatively, a direct link for the latest version of Adobe Reader is:
    http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3.4/enu/AdbeRdr934_en_US.exe
    The following article should help you set it up - [[opening PDF files within Firefox]].

Maybe you are looking for

  • Check VI type for call by reference node

    Hi Ppl, I'm calling a set of VI's dynamically using call by reference node. And I have a type specifier linked to a particular type connector pane. But at times when the VI prototypes do not math I get error from the open VI reference node. Is there

  • DVD SP 4 hangs when burning

    When I go to burn my project, whether its through "Burn", "Format", or "build/format", when it starts to write the image, DVD SP has been hanging on me. I tried with two different media brands, one a +R, the other a -R, but to no avail. When I later

  • Pageflowscope bean to am impl class

    hi experts, am using jdev 11.11.5.0 i had doubt? can i access amimplclass method through a pageflowscope bean. if ur answer is yes means . pls paste the link or documents regards this. topic.

  • How move music & vid to my other computer?

    scenario: at MacWorld Expo i bought an iPod video; using my 15" AlPB i bought several tv shows from the ITMS and enjoyed watching them on the flight home. Now I want to consolidate that newly purchased video and a couple songs i bought on the PB, on

  • What is the proper procedure for shutting down a TCPListener?

    Should the Server (the socket) be shutdown before stopping the TcpListener? sample: if (theTcpListener != null)   if (theTcpListener.Server != null)     if (theTcpListener.Server.Connected)       theTcpListener.Server.Shutdown(System.Net.Sockets.Sock