Help - Internal Microphone Problem Toshiba Satellite M305-S4910

Hello,
I really hope someone can help me. 2 days ago I bought a Toshiba Satellite M305-S4910 after reading rave reviews on BestBuy.com. After attempting to use the internal microphone I discovered the following problem.
When I am on a video chat, it sounds like there is a lot of static on the line. As soon as I plug in a headset, the sound goes away. I called best buy for the free 14 day support and they said I have two options. Bring it in to exchange for a new laptop or PAY for a service person to come troubleshoot it for me. I have spent the last 3 days transferring files, loading programs, and now I have just about everything set up on this laptop. I do not want to go EXCHANGE it for a new one and do that all over again. I can reload software if its something simple like that. Does anyone have any ideas how I can diagnose and possibly repair myself? Part of the reason I liked this one is the built in mic and webcam since I video chat A LOT!
Thanks
Kristine

Hi,
Since that the problem goes away with the use of external mic, it is very likely that the internal mic is malfunctioning or maybe a loose wire to the mic is causing the problem. Fixing these yourself means taking the notebook apart and possibly voiding your warranty.

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I am encountering similar issues, looking at the sound preference pane, I can see that the microphone is showing noise, this is duplicated on a skype test call... just noise no external sound is being picked up. Steps I have taken so far are:
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Hello @Pistaba1975,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how the microphone on your notebook is enabled, but will not record any audio on Skype. I would be happy to assist you in this matter!
Are you able to record audio using a different program on your computer? Were you able to record audio from Skype in the past?
In the meantime, I recommend following the steps in this document on Resolving microphone problems (Windows 8). This should help enable the audio-in when using the microphone.
Additionally, I also suggest following this resource on Microphone Troubleshooter to ensure that your Skype software is communicating the audio being transmitted to your audio-in device.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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I am trying to record sound with my internal microphone.
From quicktime no sound records
From ISHOW U microphone becomes really loud and rings.
Below are my sound settings
http://scrappity.com/files/jpg4onw6bhsmxn561zxj.png
http://scrappity.com/files/3gcaq6wu748b5byje7bm.png
Can someone help?
Message was edited by: teawithmilk

You've selected *Line In* instead of *Internal Microphone* as your input source.
I have no idea what iSHOW U is.

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-civicman4-
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Post all info about your laptop and version of windows. We are working on it but still do not have the powers to read your mind.

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Satellite M305D-S4830
if i use the recovery disk would it install the windows vista it came with my laptop or would it be better if i just backup the current hdd and copy it to the new one as a ghost or something?
Your choice, Johann.
You could use a program like Acronis' True Image to back up your entire drive (all partitions) to an external drive and later boot from a CD and restore to the new drive. This approach would include all data, applications, updates, and setting of course.
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i currently have 4gb of ram and that's the max for my laptop right? so i was wondering if readyboost would help me if i attach a 8gb flash drvie with readyboost?
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Hi,
My laptop have the same problem too.
Time of this report: 5/9/2012, 08:58:44
Machine name: xxxxxx
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120305-1505)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
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Available OS Memory: 8126MB RAM
Page File: 3300MB used, 12950MB available
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DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
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Default Sound Playback: Yes
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76D1&SUBSYS_103C167D&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6365.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/8/2011 05:42:28, 535040 bytes
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Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
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I3DL2(tm) Listen/Src: No, No
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Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
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Driver Attributes: Final Retail
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I3DL2(tm) Listen/Src: No, No
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Format Flags: 0xFFFFF
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Adding few pictures how it looks like now (I have Slovak win so not all words are eng )
http://2i.cz/7aa33e14c7
http://2i.cz/58811c36e5
http://2i.cz/2ff66b4192
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This is the forum only for Toshiba USA. You should try contacting Toshiba in your region. I know that Toshiba Europe has a forum.
Toshiba Europe Computer Forum
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Solved!
Go to Solution.

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I have not taken one of these apart. But, these mic cables look quite long, combined with the instructions, I hope this will help.
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Internal microphone problems

Recent return of iMac for broken internal microphone

I wish I could figure out what your issue is so I could duplicate it here. I'm actually trying to get the microphone to stop working. I turned the volume on the input all the way down when I bought the machine three weeks ago, and at least once I've found it had turned itself back up to the mid point. My previous MacBook Pro did this as well, and I found I had to check regularly to make sure it wasn't on.

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I like to bounce back and forth between IE and FF. In both browsers I am having Java problems. For instance on a site today it had a blank page and told me I was missing a plug-in (Java Firefox). Sent me to update. I already did that. THREE times. In IE, it just has nothing on the page.
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Can you check the laptop's full model and part numbers from the label on the bottom? Don't include the serial number.
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Help - Internal Microphone Problem Toshiba Satellite M305-S4910

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