Help ipad 2 only receives some emails
My dad is only receiving some of his emails on his ipad 2. He has AT&T for email with a .att extension. I set the email up using the other option since they did not list AT&T. If he sends an email from the ipad and gets a reply it comes back to the ipad. However, if he sends the email from his pc and the person replies he only gets the reply on the pc and not the ipad. Also, i think he is missing other incoming emails on the ipad I will need to confirm that. If anyone can help, I sure would appreciated it. He has been bugging me for two years to fix it. Thx.
Might be some help here.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom
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