Help ipad mini problem

My daughter just got a 32mg ipad mini and is unable to watch a tv show she bought.  She pushes play and the show starts but then immediately stops and won't play. I thought that if she bought a show from itunes then she would be able to watch it anywhere even without a wifi connection.  Thanks.

it's working now...I think the problem was that she was trying to watch the show while she was downloading two apps.

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    ~~~~~~~~~~~~~~~
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