HELP! iPad vs. Epson 1945W: Cannot "find" the projector in iProject app! Now what?

Greetings and blessings, everyone!
The Epson Corporation was so kind to donate a brand-new $1600 Powerlite 1945W to me. I like it because it can sync wirelessly to your iPad, meaning you can walk around the classroom without fiddling with VGA cables and iPad adapters.
Although I am still new at this, I'm not a bonehead. I've read the manuals carefully and installed the iProjection app, but still no luck getting my iPad and projector to "find" each other!
Good Lord, I am so embarrassed! How do I contact Epson Tech Support without sounding like an ingrate? Or should I uninstall and re-install the iProjection app? Or should I just give up and keep using the VGA connection, which works just fine? HELP!

The app developer pulled the app due to some bugs. A new version will be in the store once Apple approves it.

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HELP! iPad vs. Epson 1945W: Cannot "find" the projector in iProject app! Now what?

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