Help!- ipad was disconnected when updating software...now it won't recognize the ipad and can't complete a restore.It can't recognize the serial # or name,etc..
i was updating my ipad to the new ios software. the cable got disconnected just as it was completing the update. when it connected again it said i need to restore it. Once going thru the restore process, it said that Itunes can't recognize the ipad. one note, the ipad shows on my itunes as a "IPAD" and no name, serial #, etc... The ipad has a symbol on it telling me to connect to itunes
A System Reset cures many ills. It's easy, quick and harmless:
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears.
A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.
Also, you might wish to download the iPad-2 User Guide. Pay special attention to page 162. Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
http://support.apple.com/manuals/#ipad
Finally, the User Guide can be downloaded at no charge via iBooks and a less comprehensive version of the Guide is included as a Safari bookmark.
Similar Messages
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Tried to update software now phone has itunes logo on screen and ont do anything
got mesage asking to update software now phone has itunes logo on screen and wont do any thing else on i tunes say device not found
http://support.apple.com/kb/HT1808
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Can someone please help me!
Only thing i suggest as i had similar issues is to restore the phone! using itunes and then continue as a new install and not as a back from..
Or forget the network and search again! -
I have Windows xp on my oldercomputer and Windows7 on my new laptop. I synchedmy iphone4 to the old one . When I tried to synch to the new one, everything got screwed up and it had to be restored at the Apple store. . Can I synch it to the old one to get bac kmy stuff and then to the new latptop so I can back it up?
Not sure if this applies to your region, but in Australia the SIM password is often written on the "credit card" sized plastic card that the SIM was provided to you with the phone by the telco. Do you still have this? It could be in the iPhone box?
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Updated software, now printer won't work
Hi, I updated my software over the weekend to OS X Mountain Lion 10.8.2 and now I can’t use my printer.
It’s an Epson Stylus SX235W and anytime I try to print anything it says it’s not connected. Is anyone else having a similar problem, or know how I can fix the issue?
Apple Support was supposed to call me back during the past hour. I'm still waiting, and I really need to use my printer!
Thank you in advance.Maybe some help here
http://support.apple.com/kb/PH11070
http://support.apple.com/kb/PH11140
http://support.apple.com/kb/PH11071
http://support.apple.com/kb/PH10767
http://support.apple.com/kb/PH11292
http://support.apple.com/kb/PH10604 -
Can anyone help me withis. When I right click on a song from my library and I click on Obtain information, I can't make changes on the infos, Everything is written in pale letters. Thank you.
Short answer:
Click Hide Song(s), it is what you wanted to do...
Long answer:
iTunes in the Cloud is a feature of your iTunes store account that allows you to redownload or stream your past purchases. When you delete a purchased track that is downloaded to your computer (like the first one shown here) you are asked if you also want to hide the song from iCloud. This would remove it from the computer and also stop it showing up with the iCloud symbol as the other tracks from that album (which are not downloaded) do.
If a track shows with the cloud symbol you can play (stream) it by double-clicking the title, or click the cloud symbol to download a local copy to your library. If you try to delete one of these tracks you get a slightly different message confirming that you want to hide the track. Clicking hide will remove the listing from the library and any other device that shows your past purchases.
Should you want to retrieve any item hidden in this way at a later date use Store > View My Account > iTunes in the Cloud > Hidden Purchases > Manage.
To hide all your previous purchases that are not downloaded to your computer use Edit > Preferences > Store and untick Show iTunes in the Cloud purchases.
tt2 -
When updating software I was asked if I wanted to store contacts and calenders on iCloud and declined because it didn't offer enought information about
cost and now I have lost my .mac email account. What should I do, please?When updating software I was asked if I wanted to store contacts and calenders on iCloud and declined because it didn't offer enought information about
cost and now I have lost my .mac email account. What should I do, please? -
IPad 4 switches off when i am using it, even when battery is fully charged. Restore function (holding down both buttons) often does not work. Cannot power up iPad. I have updated software, restarted computer, but no success. I did restore the iPad about 8 times during the past 2 weeks. Just completed another restore. iTunes says the the iPad has been restored and will restart automatically and appear in iTunes when it is ready. That was 30 minutes ago. iPad still won't start. I am looking down the barrel of yet another fruitless restore. What a crap product.
Try a reset:
Hold the Sleep and Home button down until you see the Apple logo. -
IPad disconnected during update. Now all I have is the Apple logo
My iPad was disconnected during todays iOS update. Now it's frozen on the Apple logo screen. Any help out there?
Hi, PikFlyer.
Thank you for visiting Apple Support Communities.
I understand that your iPad is unresponsive at the Apple logo when attempting to update. I would recommend going through the troubleshooting steps below.
If you see a black screen
You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 10 minutes (20 minutes for iPad), then try turning it on.
You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device. If your device doesn't respond when you press buttons
Your device might not return to the Home screen when you press the Home button, wake from sleep when you press the Sleep/Wake button, slide to unlock or power off, or it might appear frozen. Try these steps:
Restart your device.
If it still doesn't respond, or if it doesn't turn back on, reset your device.
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
Cheers,
Jason H. -
Hi, I have iPad 2, when I buy it it has old iOS. Then I update it now it has 5.1.1 iOS and modern firmware 4.12.01. After update my wifi is not working. Only searching for wifi. 3G working well. But wifi olso worked with old iOS. So what can do ? Pls
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
some song will not play now on my 4s. it was since i updated software i think, cos it worked fine before that. it just skips songs. please talk me through step by step. i am going crazy. thanx guy's and gals of course
My situation is improving a little. When I returned home I found that my imac went to sleep during the match process (I would think that the process would keep the imac awake, but I recommend people with large libraries disable energy saving features while Match is working). When it completed the process the second time I tried, a LOT of the greyed out tracks returned to my iOS devices. The only ones missing right now are the ones pending upload to the cloud. I have a few tracks that I've purchased and are on my iMac HDD that are greyed out, but that list is down to 10-15 out of 12,000... so I can work on those when Match is done.
I'm surprised that the iOS devices would restrict you from accessing sync'd content while Match is running - i.e. the content is already on the device. However, it's error handling that must not currently exist in the service.
My biggest take away right now is the lack of information Apple provided on this service. I'm using third-party tutorials online instead of a simple "what is Match and how does it work" document from Apple... Documentation is still a must, especially for new and potentially complicated services like this. I.E. tell me that you are going to restrict my access to my own content during this process, and that this process may take 2-3 days (still uploading). -
Guys i have a problem, I used to download apps from one of my friends apple id, now i created my new account, but when i was about to update my apps its asks for my friends id and password. now how could i update my old apps from my new apple id?
The_Tonmoy wrote:
I have no communication with my that friend :/ So it means i need to delete those apps? There's no other solution to update those apps?
No. purchases are forever tied to the apple ID used to buy them. Delete them and buy your own copies. -
recently updated my iphone 4s software. now it won't sync w/ itunes, says i need updated itunes. i updated itunes... now it says that my desktop software is old and can't run new itunes. Yet, i cant update my computer either. PLEASE HELP!!!! UGHH
Why can't you update your computer operating system ("desktop software")? What software would that be?
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myself and my partner had a iphones. Since the recent software update he now randomly receives texts from my contacts and also when im sending texts. Is this because we share the same apple id. This didnt happen before the software update.
You can both share the same Apple ID for purchases but i suggest one of you use another email for the use of iMessage, Facetime etc.
It is easy to do, the easiest way is to set up an iCloud email directly from your iPhone. Once set up one of you will use this for iCloud services but both still use the existing Apple ID to make purchases. -
I had to reinstall iTunes cause during update it was shut off by mistake, now it won't come up and says,"The file "iTunes Library .itl" cannot be read because it was created by a newer version of iTunes", what do I do?
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2
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