Help, iphone 4 replacement follow on

i got a replacement iphone 4 today, and after observing its appearance i noticed a scratch on the metal antennae band. would i still be charged £29 for the advance replacement service

If Apple decides that your iPhone requires another exchange under warranty and you request the advance replacement service, yes. You can ask Apple for the advanced replacement service fee to be waived under the circumstances, which is up to Apple as it is up to Apple if an iPhone is exchanged under warranty.

Similar Messages

  • HT1414 hi everyone , having trouble with restoring my iphone, i did follow the step untul extracting the update software but when the iphone start to restoring my iPhone always turn off and it say Error 21 on my PC monitor ...please help me icannot get my

    hi everyone , having trouble with restoring my iphone, i did follow the step untul extracting the update software but when the iphone start to restoring my iPhone always turn off and it say Error 21 on my PC monitor ...please help me i cannot get my iPhone turn on

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

  • My iPhone recently broke so I was sent a brand new iPhone to replace it, however, since receiving this phone, I cannot access anything which was previously backed up onto iCloud from my last iPhone. Please help me!

    My iPhone recently broke so I was sent a brand new iPhone to replace it, however, since receiving this phone, I cannot access anything which was previously backed up onto iCloud from my last iPhone. Please help me!

    If you are trying to restore to an iCloud backup, this has to be done during the initial setup process.  If your phone is already set up, you will have to go back to Settings>General>Reset and tap Erase All Content & Settings, then go back through the setup screens again and when given the option, choose Restore from iCloud Backup (see image below).  Be sure your phone is connected to wifi and your charger as this will take some time to complete.
    Also, your replacement phone must be running the same iOS version or higher to restore to your backup.  If you are running an older version of iOS than the device that was backed up, your backup will not be visible when you choose to restore to your iCloud backup.  If this is the case, you'll have to update your replacement phone first.

  • HT5661 i have a new iphone 5c replacing my iphone 4s.  I backed up my 4s info on iCloud and then activated the new phone and downloaded from iclould.  I then erased all info on my old 4s.  However, I still can't get cellular service on my new phone.  help

    i have a new iphone 5c replacing my iphone 4s.  I backed up my 4s info on iCloud and then activated the new phone and downloaded from iclould.  I then erased all info on my old 4s.  However, I still can't get cellular service on my new phone.  help!

    Keep powering your phone off and back on, it can take up to 2 hours for a normal service provider to finalize the activation process.  When you got your new iPhone (congrats by the way) you should have received a little bubble that appeared that told you when the phone was activated, did you see that?

  • Will I get my iphone 6plus replaced if I have a crack on my camera lens?

    Will I get my iphone 6plus replaced if I have a crack on my camera lens?

    Howdy Abhi131313,
    Based on your iPhone's camera lens being cracked, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
    iPhone Repair and Service - Apple Support
    http://www.apple.com/support/iphone/repair/
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement.

    My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement. I have no apple care so I'm worried. My phone has NEVER touched water! I only get 1/5 of battery use. I've also spent 30$ at the apple store on screen protectors for nothing! I really don't have 220$ nor 50$ I am on a strict budget. I believe I have to pay 220 not 50 ford a phone replacement for accidental damage. I don't know what category this falls under. I really need a new phone or battery. HELP! Will I have to pay? Also my screen lighting is all topsy-tervy every I put my screen on highest it won't work I have to wait about a minute? Forgot to mention that my apps exit out by themselves all the time when Im using them.

    So, have you tried a reset?  Restore from backup? Restore as new?  You seem to have a few problems but do not mention any action taken to resolve them.  What have screen protectors to do with anything?

  • Sir plz help me in replacing my iphone4

    sir i am having some issues with the earphone and some time gets hanged so plz help me in replacing the iphone 4, my handset is from singapore serial no is 79*****a4s  model A1332  plz replace and upgrade to iphone 5 if it is possible
    already i just asked to the nearest istore but the ignored to replace due to its from singapore plz help
    my contact no *********
    mail id : **************
    <Personal Information Edited by Host>

    [size="4" color="#cc00cc">ok? thank you? alot
    [size="4" color="#cc00cc">i had done what u told? me? and the MUVO N200 returned back? in use?
    [size="4" color="#cc00cc">Allah bless you
    [size="4" color="#cc00cc">thanks alot
    [size="4" color="#cc00cc">thanks alot?

  • Help iphone 4S went dead, no drop, no water. Docked to pc and came up w/ error that it could not be restored

    Help iphone 4S went dead, I did not drop it, docked to PC and error came up that it can't be restored

    Hi
    I followed this guy's instructions and it worked:
    http://evsiphone.blogspot.com/2009/05/iphone-iphone-could-not-be-restored.html
    I did disable the security (AVG and Zone Alarm) when I tried on my own PC. My wife's laptop which eventually got it working also uses AVG and Zone Alarm but on an XP O/S whereas my PC is Vista - maybe this is why.
    Cheers for you help.
    Andy
    Message was edited by: bigbadandy

  • HT204053 iPhone 5s replaced after one month at apple store. They started restore and it is still restoring after 24 hours.

    iPhone 5s replaced after one month at apple store. They started restore and it is still restoring after 24 hours. What can I do?

    If you feel the restore process is not progressing, all you can do is stop it and try again.  To stop the restore, go to Settings>iCloud>Storage & Backup and tap Stop Restoring iPhone at the bottom.  Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on the phone and when given the option, choose Restore from iCloud Backup and follow the prompts.  Be sure your phone is connected to wifi and your charger while it is restoring the backup.

  • Does apple have a fix for loss of iphone usb tethering following itunes upgrade?

    Has apple or someone produced a software patch to fix the loss of iPhone usb tethering following itunes software upgrade?

    1. Now about looking at the detailed usage summary online, you can not go by it to see the exalt date/time stamp of the data usage. Because, by design the cell towers will collect and store certain data usage for up to a six-hours period. After the six-hour period, then the cell towers will release the stored data usage to the company's servers. And at that time, the collected data usage will be recorded on your detailed usage summary online. For a long time, I brainwork that I had caught Verizon with their hand in the cookie jar for say. Because I knew that we were not using data usage at these odd-ball hours of the night or day. Yet, now I have learn that this is just not the case.
    2. Here is a web site that may help you at http://www.iphonehacks.com/2014/09/fix-ios-8-wifi-problems.html .....

  • Lost a shortcut for one of my apps but the app is on my phone when i go into the app store under purchased how do i create a shortcut again, pls help iphone 4

    lost a shortcut for one of my apps but it shows up in the app store as purchased how do I get the shortcut back, pls help iphone 4

    Hi newyorker2014,
    I apologize, I'm a bit unclear on the exact nature of your issue. If you are no longer seeing the app in question on your iPhone, but it is showing as purchased on the App Store, you should be able to redownload it directly. You may find the following article helpful:
    Download past purchases
    http://support.apple.com/kb/ht2519
    Regards,
    - Brenden

  • Activating New iPhone 5 replacement

    I recently had my iPhone 5 replaced via mail.  I received my new replacement in the mail today.  After going through all the setup options it came time to enter my Apple ID.  After signing in initially with my correct Apple ID, I was then prompted to the next screen asking to submit the password of some completely different Apple ID - one that I've never even heard of.  I'm very confused as to whose Apple ID it is.  Any help as to why I'm being asked to continue setting up my phone and being asked a strangers Apple ID?

    Well I went to Verizon who had it replaced via FedEx to me.  I'm not really questioning where it came from, but as to why its prompting me to login in multiple Apple ID's.  I think in the prompts it asked for about 3 to 4 different Apple IDs.
    That is not normal behaviour, only if you have many other Apple accounts. That's why I ask you to send to back.
    But now this turns into another question, why does my phone keep turning off and on?  Is it restoring itself after downloading all the apps?
    Do a restore from backup again if no joy restore as new without the backup.
    If problem is still there, you have to return it because there's something wrong. 

  • Help-iphone wont charge

    Hi,
    Last night I plugged my iphone into the wall outlet to charge and sat it down. I came back an hour later and noticed that it wasn't charging. So I plugged it into my computer and itunes couldn't reconize it and it also wouldn't charge. I went to the cingular store and bought a car charger. I plugged my phone into it and it started charging but it didn't have the charging icon on the phone. I'm stumped as to why itunes won't reconize my phone and why won't it work with the wall adapter??
    Carla

    Carlawho and Bermudaviper,
    Start by performing the troubleshooting steps in this article:
    http://support.apple.com/kb/TS1495
    If you are still having trouble getting the iPhone recognized after following all the steps in that article, you can try putting your iPhone into recovery mode and see if it is recognized then:
    http://support.apple.com/kb/HT1808
    If the iPhone is still not being recognized, you may want to set up an appointment at your local Genius Bar and have have the iPhone evaluated:
    http://www.apple.com/retail/geniusbar/
    Hope this helps,
    Jennifer B.

  • Iphone 4s replacement

    can i buy an iphone 4s replacement if my iphone has got a scratch on the screen but the scratch is not too bad?

    there may be similar questions but this is first from me.  Sorry you get annoyed, do you seriously thinks every post on this forum to be unique ? Tip for you: ignore clicking such discussion links.
    I'll definately call apple. I posted it here before calling so that I can have a little knowledge about people experience with apple on such issues, which would help me talking to GB, as all GB person are not same, so fact always help.
    Thanks

  • Error Posting IDOC: need help in understanding the following error

    Hi ALL
    Can you please, help me understand the following error encountered while the message was trying to post a IDOC.
    where SAP_050 is the RFC destination created to post IDOCs
    <?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
    - <!--  Call Adapter
      -->
    - <SAP:Error xmlns:SAP="http://sap.com/xi/XI/Message/30" xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/" SOAP:mustUnderstand="">
      <SAP:Category>XIAdapter</SAP:Category>
      <SAP:Code area="IDOC_ADAPTER">ATTRIBUTE_IDOC_RUNTIME</SAP:Code>
      <SAP:P1>FM NLS_GET_LANGU_CP_TAB: Could not determine code page with SAP_050 Operation successfully executed FM NLS_GET_LANGU_CP_TAB</SAP:P1>
      <SAP:P2 />
      <SAP:P3 />
      <SAP:P4 />
      <SAP:AdditionalText />
      <SAP:ApplicationFaultMessage namespace="" />
      <SAP:Stack>Error: FM NLS_GET_LANGU_CP_TAB: Could not determine code page with SAP_050 Operation successfully executed FM NLS_GET_LANGU_CP_TAB</SAP:Stack>
      <SAP:Retry>M</SAP:Retry>
      </SAP:Error>
    Your help is greatly appreciated.............Thank you!

    Hi Patrick,
      Check the authorizations assigned to the user which you used in the RFC destinations, If there is no enough authorizations then it is not possible to post the idocs.
    Also Refer this Note 747322
    Regards,
    Prakash

Maybe you are looking for

  • Error occurs when i try to install a built application containing Web services VIs

    Hello, at the moment i am trying to create and install a built application containing a Web server and Web services VIs. I did the steps as described here: http://www.ni.com/white-paper/7747/en#toc13 But when I install my application on the target PC

  • How do I delete my Macbook from my iCloud?

    My Macbook address book is causing duplicates in iCloud and I want to delete it as a linked device. How do I do that?

  • 3gs stuck in recovery / dfu?

    hi all, i recently got a 4s and wanted to give my 3gs to my niece.  i did a restore on the phone and now it is stuck in recovery mode.  i may have tried dfu mode but i honostly can't recall. the phone is behaving strangely too.  after the battery dra

  • RFC Destination using ABAP / 4 driver

    hi all       i want to create RFC Destination using ABAP / 4 driver (Transaction-SM59) so do anyone have detailed steps/any blog/code regarding that. Plz forward it. Regards Martin

  • My password don't work?

    My password don't work and I need to update three apps and I can download.