Help iphone 4S went dead, no drop, no water. Docked to pc and came up w/ error that it could not be restored

Help iphone 4S went dead, I did not drop it, docked to PC and error came up that it can't be restored

Hi
I followed this guy's instructions and it worked:
http://evsiphone.blogspot.com/2009/05/iphone-iphone-could-not-be-restored.html
I did disable the security (AVG and Zone Alarm) when I tried on my own PC. My wife's laptop which eventually got it working also uses AVG and Zone Alarm but on an XP O/S whereas my PC is Vista - maybe this is why.
Cheers for you help.
Andy
Message was edited by: bigbadandy

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