Help, iPhone 5 won't get past apple screen.

My iPhone 5 will not get past the apple start up screen. Sometimes during start up the entire screen will either turn completely red or blue and that's where it stops. I need help, can this be fixed or do I need to buy a new phone??

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IPhone 5 won't get past apple screen (keeps restarting)

Hello
Bought an iphone 5 just before the ios 7 release and for the last little while the phone would shut off a After a full charge when it hit approximately 97% of full charge it would shut off! Now it won't get past the apple screen and just keeps restarting over and over again.
Does anyone else have this problem with their iphone 5 and if so any solutions???
Our carrier Fido says this is an IOS 7 issue. Can anyone help
Thanks
Shep

Hey Shep77,
That definitely sounds frustrating! To completely isolate the issue, you may want to restore your iPhone in recovery mode, as outlined in this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
iPhone is unresponsive and displays the Apple Logo
Review this article: iOS: Unable to update or restore.
.The above article also has great troubleshooting steps for Power issues, you may want to run through those if restoring does not resolve your issue:
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
               - The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
               - The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
               - Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
               - If the display turns on, go to step 4.
               - If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks,
Matt M.

Need Major help please - mac won't get passed apple screen

Please help I have an assignment due in midnight tonight and my mac has just crashed. When I switch it on it loads the screen with the apple icon on it and with the animated turning circle but that's it. It doesn't do anything from there. Please give any advice you can.

No I don't have a backup at all since my external HD broke. I can go into the leopard install setup with the disc. I have tried repairing disc with disk utility which it says is successful. It then still won't work. On trying to repair disc permissions it comes up with an error 'First Aid Failed - the underlying task reported failure on exit' comes up. During repairing disk it comes up with the error Incorrect block count for the file pcscd.pub.
Thanks I appreciate your help.

IPhone 5 won't reboot past Apple logo. It will not show up in iTunes to perform a restore.

iPhone 5 won't reboot past Apple logo. It will not show up in iTunes to perform a restore.After the logo appears the phone will get switched of by its own. I updated my phone 2 days before.

The iPhone can only be serviced in the country where it has been bought, and it can't be shipped internationally to Apple Support, you'll or somebody else have to bring it personally. If you registered the phone with your Apple ID, you might not need the receipt, Apple Support should have your data.
Did you try to set it back to factory settings without using any backup afterwards?
Use iTunes to restore your iOS device to factory settings - Apple Support

IMac won't get past startup screen, no matter what. Pls help?

I just inherited a mid-2010 iMac from a friend. It hadn't been used for months, and now when it is started up, it won't get past startup screen. It shows the 'slot' looking image on the bottom of the white loadup screen, then it's just the apple symbol and the whirly thing going around forever. I've had it going for over half an hour at one point, and nothing changes. I have tried all the different reboot key combos, such as C with a startup disk in it, D for hardware test, command S for safe mode, etc. The only thing which makes any difference at all is using the T key at startup, when I do get the three-pronged white symbol floating around screen.
It is a 21 inch with 500gig, and I believe it's running Snow Leopard. They never had a problem with it before, but now after the months of disuse, it is doing this. Please, can anyone help? Thanks!

I'm not sure if a dead PRAM battery would give you these symptoms, but one possibility is that if the computer was off wall power for months, the PRAM battery, a small coin cell battery that controls certain functions, may be drained and dead.
But, in any case, try an SMC Reset. You must follow the timing for this exactly.
http://support.apple.com/kb/ht3964
And then a PRAM Reset.
Hold down Option-Cmd-P-R together at the startup chime, listen for two more chimes, total three, then release all the keys to finish booting.
You might also try a Safe Boot by holding down Shift at the startup chime. (Cmd-S isn't for Safe Boot, it's single user mode.) Give it much longer to boot than usual, but if it doesn't finish in perhaps 5 or 10 minutes, then you'll have to give up on that.

Won't get past "Platinum screen", keyboard not recognized

Hi all,
I just built a system, haven't even loaded up the OS yet. On the first boot, the computer won't get past the screen which says "Platinum" and says "tab to switch to post" or "del to run BIOS setup." The lights don't flash on the PS/2 keyboard i hooked up (a 6 year old Compaq one). I then tried a 2-year old Dell PS/2 keyboard with the same result. Is this problem fixable? I bought this off of Newegg and there is still time to return it, if I need to. Thanks for your help in advance. Also, if this topic has been beaten to death, I'm sorry. I'm in a state of panic right now since this computer isn't even for me.

I had the same symptoms first time I tried to boot my then-new K8N Neo2 Plat. I had the advantage of having the D-bracket, which was telling me it was hanging in the memory test. I had stuck in some cheapo memory to set up the board, waiting for my good stuff to show up. Turns out the memory was not up to the task. When I stuck in the good stuff, she fired right up. What memory are you using? Are you sure you don't have the D-bracket? it looks like a PCI back-plane USB bracket, except it has 4 LEDs on it (in addition to 2 USB ports and a 1394 port).

NAND script and won't load past apple screen

My I phone 5 has crashed won't load past apple screen and has a list of NAND scripts can anyone help or had this happen

Standard troubleshooting...
1. Remove apps from the Recently Used (multi-tasking) list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Swipe up on the app preview card to remove it from the list
- Press the home button when done.
2. Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
3. Reset by pressing the home and sleep buttons until you see the Apple logo. Takes about 5-15 secs of button holding and you won't lose any data or settings.
4. Restore with your backup.
5. Restore as new, i.e. without your backup. See how it runs with nothing synced to it. You may need to try DFU mode (Google for it).
6. If still a problem, it's likely a hardware issue.

IPhone won't get past lock screen. Restart won't work.

My phone was charging and I took it off the charger, my friend played around and did the color invert thing (where you press the home button 3 times). Now it won't get past the lock screen. When I try to put in my pass code it just puts boxes around the numbers but won't actually press it. I tried restarting it, it's currently plugged into my computer and nothing. It was really warm when I first noticed this. Help!

It sounds like your friend also turned on VoiceOver, which speaks items on the screen as you touch them (and sounds like the Siri voice). You will need to go to Settings>General>Accessibility>VoiceOver and turn it off. However, with VoiceOver on the way you use the iPhone screen changes. First, to scroll you will need to flick the screen with three fingers. Next, to activate something on the screen you will need to first tap it once to select it, then double-tap it to activate it. Example: to open Settings, tap Settings once (the voice will say "settings"), then double-tap it again and it will open. The specific steps are:
Enter you lock code by tapping the first number once to select it, then double-tap it to enter it. Repeat for the other numbers.
Press Home.
Tap Settings. Then double-tap Settings.
Tap General. Then double-tap General.
Use three fingers on the screen to scroll to Accessibility.
Tap Accessibility. Then double-tap Accessibility.
Tap VoiceOver. Then double-tap VoiceOver.
Tap "On" next to VoiceOver. Then double-tap "On" to turn it off.
To fix the inverted colors, go to Settings>General>Accessibility and turn White on Black to Off.

MacBook 2010 won't get past loading screen

Hi everyone. I don't live anywhere near an apple store so am hoping I can get some help here. My MacBook won't get past the initial White loading screen with the grey apple logo. A loading bar (which I've never seen before) comes up, loads about 1/5 of the way, disappears, comes back empty, does the same thing then my laptop turns off. About two weeks ago the battery stopped working without being plugged in and each time I turned it on it had reset the date to 01/01/2001. Any advice would be greatly appreciated. Thank you.

Welcome to the Apple Support Communities
The hard drive is damaged. Insert the Mac OS X DVD, press C key when your Mac starts, go to Utilities > Disk Utility and repair the drive. If it doesn't work, take the Mac to an Apple Store.
If you haven't made a backup, download DiskWarrior

Computer won't get past OS screen after unlock, even if I am still using 2 cores

>Phenom II x2 555 BE
>MSI 870a-g54
So I decided to unlock my CPU and have been experiencing a problem. I recently found out that if I even have "unlock core" function enabled in BIOS, even while running it with two cores, the computer won't get past the windows screen. With four cores enabled it obviously does the same. No matter what I try I cannot get past the Windows screen while having the unlock core function enabled.
My BIOS isn't on the latest version. I tried flashing it but I couldn't start it up even after flashed, it gave me the same problem described above. I reflashed it to the version I'm on now and it works, but I still can't unlock. What gives?
Any help would be appreciated.
TL;DR: PC will run as Phenom ii X2 555, but not as Phenom ii x4 B55. Can't get past windows screen.

you need to provide more vcore to the cpu
first try to enable 1 core (core number 3) (disable core number 2 and 4) and increase some vcore. If booted then you have a good core.
Then try this with other core (core number 4) (disable core number 2 and 3), if booted then your both cores are unlockable and are good core (i.e, not defective)
then you can try all cores at same time with some voltage increase (vcore)

Intel Imac won't get past Apple on startup

One of our 17" Intel Imacs (early to mid 2006 model) will not get past the Apple on startup. I have done the following:
1. Replaced the ram. No luck.
2. Zapped the PRAM. No luck.
3. Reset the SMC. No luck.
4. Tried booting from several CDs including disk warrior. No luck.
5. However, I was able to run the Hardware test from the system disk. It found no problems the several times I ran it.
6. I was able to mount the drive using Target Disk mode. I then ran diagnostics on the harddrive. Fixed some things, but nothing major. Still won't boot.
7. I tried the opposite approach and tried to run the machine using the other machine in Target mode. No luck.
8. I downloaded firmware, created a disk per apple's instructions and tried to run it. No luck.
I think that is basically it. I've been able to backup all the data and was going to reformat the harddrive, although I don't see how that would work considering that the machine won't boot up from either a CD or another drive in Target Disk mode.
I'm thinking this machine is a goner. Any other ideas would be much appreciated.

Have you tried the diagnostics? Insert the original OS X Installer Disc One that came with the computer and restart the computer. After the chime press and hold down the "D" key until the diagnostic screen appears. Run extended diagnostics and not any error codes reported.
If you cannot boot into the diagnostics then take the computer in for service.

IPad in a boot loop, won't get past Apple logo

Hi
My iPad 2 is stuck in a boot loop, doesn't get past the Apple logo. I've held the sleep/home button together many times and it hasn't worked. Tried to do a restore in DFU mode, goes all the way the end and starts rebooting again. Even tried re installing the firmware on it and it goes all the way to the end then starts rebooting again. Tried hitting it on the back and this didn't work. There has been no damage to the iPad.
Any other suggestions please?
Many thanks
Dominic

Thanks for the replies! Anyway, I gave DiskWarrior a try and it failed to work. The first time I tried it, I put the disc into the drive of my MacBook Pro and booted it from the disc. After going through the rebuild process it told me that due to a hard drive malfunction it couldn't append any changes to the drive. I then tried putting the disk into my iMac and used my MacBook Pro in Target Disk mode. This wouldn't even attempt to rebuild my drive saying that there was a hardware failure.
So, I booted into Windows 7 and saw that Windows was able to access the drive and read the files perfectly. All the files were in tact. I don't understand why disk warrior had a problem with it. Anyway, what I can do is reinstall Mac OS X Snow Leopard onto the hard drive again after moving the data onto an external hard drive using Windows. The only problem is that I would have to reinstall all of my programs while reimporting all of the settings and data that I can from the external hard drive. What I want to know is can I make an image of my hard drive (with SuperDuper?), and append that back onto my Mac's hard drive? Would that work again after reformatting the disk or would it just give me the same problems as before? Would it be better or easier to just start new and reinstall everything? Thanks!

Help my computer won't get past hp blue screen!

My computer is an hp p7-1019 and it won't go past the blue hp screen. I recently enabled intel vt-x on my computer and it rebooted by it self and it is stuck on the blue hp screen.

I cleared the CMOS (BIOS settings) according to:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c02854392&lang=en&cc=us&taskI...
and the system recovered. Obviously, this may have also cleared other BIOS settings, but for the moment the system is running fine. Please pay special attention to the warnings that no jumpers should be changed while the system is powered on and that the power cord should also be removed for this.

IMac won't go past apple screen, keyboard won't connect

I cannot get my iMac to boot up past the apple screen with the loading circle. I would try booting up while holding the command and R keys or those other options, but my computer stopped working the one time my keyboard died and I had to change the batteries. Now it won't connect, and therefore will not register me holding down any keys. Are there any other options?

Restart the computer while holding down the C key. This will take several minutes to start up as it trying to start from the Install Disc. If you still cannot get it started call AppleCare immediately, the phone number is in your manual or you can
look it up here.
Roger

Nano won't get past language screen did restore already..Is it Toast?

My ipod's wheel froze last week while it was playing music. I reset it like I was told and the wheel was still frozen.
I downloaded all the newest software. Reset it 3 times and it started working again.
It played just fine for about 25 songs and the wheel froze again. I could not forward songs, increase or decrease the volume...nada.
I reset and restored 5-6 times and now the screen won't go past the "Language" choice. I can't scroll down the language screen and all the resetting and restoring in the world is not helping.
What is the deal? This is an adult owned Nano that is 14 months old.
Thanks for the help

Mike,
It sounds like a hardware problem, but you can try resetting the SMC and PRAM:
SMC
http://support.apple.com/kb/ht3964
PRAM
http://support.apple.com/kb/PH14222
On the SMC reset, use the option for a battery you should not remove yourself.

Help, iPhone 5 won't get past apple screen.

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