Help! iPhone being recognized as a different phone! HELP!
There are 2 iPhone 4 's synced to our computer. Ever since we both updated to iOS 5 when I plug my phone in it asks to Import HIS phone's photos.
In iTunes it shows MY phone however. But when I open up My Computer it shows his phone is the one plugged in. We use Windows 7.
It is recognized as a camera because it IS a camera. It should also be recognized by iTunes. See this tip: http://support.apple.com/kb/TS1538
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IPod being recognized as a different, non-iPod drive
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iTunes reports that the 20GB pod has no music on it and has 60GB of space on it. The second USB drive is a 60GB 2.5-inch hard drive. Interestingly, the name reported is not the name of the second USB drive or the iPod; rather, it's the name of an 80GB networked drive based elsewhere in a home network .
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This is probably a drive letter conflict caused by your network drive. Check this: Strange iPod behaviour when Windows confuses iPod with network drive -
I am trying to sync a iPhone 3GS (I have 4 phones on my account) and I haven't sync'd it since October? (It's my brother's phone and he doesn't use a lot of the features and wasn't willing to give it up for me to do so) anyway, I have over the years had to get new phones (replacements and such from Apple) so when I plugged this in it ONLY gave me the option of my phone number. There was a list of other "Andrea's iPhone" but if I click on them the phone number still doesn't change to the one that matches his phone! Hence I am scared to death that my entire phone is going to load on to his and I have the 4S! I have NO idea how to fix it what to do. Do I set it up as a new phone? I mean how do I back it up and get the new software on it and everything? Any and ALL help appreciated! Will be grateful for anyone who is wiilin to answer me !!! Thanks
Andie!
<Email Edited By Host>I think I have this posted in the wrong area, but don't know how to change it. I figured out how to download songs to my playlist in Itunes 12.1. It seems that it does not work unless I delete the songs from my library first so they are only available on icloud. Then I move the songs to the playlist. After I am done adding the songs to the playlist, I press the cloud next to the playlist and the songs are downloaded to my iphone. If I press sync first, I end up with the old playlist back on my computer minus the deletions and new songs.
I am now having problems getting my new purchases to transfer to my library. If anyone knows how to get Itunes 12.1 to do this automatically, please let me know. -
ITunes and Computer think my iPhone 3G is a new/different phone
I Connected my iPhone to my computer to Sync it today and it went straight to the iTunes store and then showed a message saying "Congratulations you have actiavted your phone" or something similar. Now my iPhone which used ot have a personalised name now shows as "iPhone" i iTunes and it apears some of mysetting have been lost but not any application data.
Since my last sync with my computer (1 day ago) there have been no changes at all to my pc, no Anti Virus updates, no windows updates or any software/hardware changes at all. I haven't even connected a new USB device.
To resolve this and get it back to it's orginal state I tried:
Rebooting PC and iPhone, which had no impact.
Restoring from a backup, however there is only a backup available from the date/time when I connected the phone and found this problem. I went into the backups folder and verified I have 4,000 files from as far back as a year ago but none of them appear.
I am concerned that I have lost media and aps that were purchased on the phone and that itune will think they are associated to another computer. Additionally I want to understand what could have gone wrong.
If anyone can assist that would be fantastic.I'm losing my mind: the phone is a 4S, not a 3!
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TS1538 Why isn't my iPhone being recognized by iTunes??
I recently updated my iTunes software with the latest version (10.6.3) and suddenly iTunes is no longer recognizing
my iPhone when I plug it in via USB (and neither is Windows for that matter). I've tried to troubleshoot using tips from
Apple Support, but to no avail. Have others experienced this? Is the only solution to uninstall iTunes and then reinstall?Have you worked through all the steps listed in this support article?
http://support.apple.com/kb/TS1538 -
I need my number from imessage but don't have the phone anymore , any help ?
Okay? I asked a simple question because I wasn't understanding. I never said I wouldn't contact Apple Support only that it was a hassle. A simple question that didn't need to be answered with attitude. Have a good night and thank you for the help.
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HT1414 iphone not recognized in windows or itunes
iphone not recognized in windows or itunes
My iPhone 5 was not being recognized by two different computers, windows 7 and windows 8.1. My wife's iphone 5 had no issues. I followed all the advice on-line from re-installing iTunes, resetting my phone ( as new and backed up from cloud), device manager troubleshooting, re-install drivers, different cables, different ports. Oddly enough in the fianl analysis my iPhone only gets recognized when the cable is insert in one way into the phone. Flip the cable and it goes straight to "unknown device". Doesn't matter which cable I use, it only works on one side. My wife's works both ways. I can't explain it, but there it is. I put a dot with a permanent marker on the cable to identify which side goes up.
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My iPhone 5 is not being recognized by my iMac. All my other devices, including iPod and iPad are recognized with no sync problems. I've tried every approach with online help as well as an Apple advisor by phone. Help? Any other suggestions other than going to an Apple Store?
Back to life**
Oh I know there are many other vocabulary mistakes but never mind them I was just too excited when I wrote all of that while typing very quickly
P.S: if you have any question then ask and please do tell me if it works or not with u but I'm definitely sure it'll work so tell me this and we'll get excited together
Also if you have an experience to share then do share it as well please.
Peace -
My Ihone 4s is not being recognized by Itunes.There seems to be no connection, the cable i am using is not the problem because itunes will recognize my Ipad2 and Ipod thru it. I have the most current itunes and phone software I need help!
Thank you allan this worked, the final thing was updating the driver softwar for the AMDS in device manager. Thanks again.
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iPhone not being recognized and cannot be activated for service--what does this mean? I can't sync with iTunes. Please help.
When I connect iPhone to USB iTunes is giving me the above message. Please advise if you know the fix.
Thanks,
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iphone is not being recognized in itunes. Turned off phone, rebooted pc, checked all connections. Still no itunes recognition. What should I do?
Just received from Verizon.Sorry, didn't notice that you were using OS X. Here's the troubleshooting steps for a mac:
http://support.apple.com/kb/TS1591. If this doesn't work, try reinstalling the Apple Mobile Device Service as described here: http://support.apple.com/kb/ht1747. -
please help, i have smashed my iphone 4 and the screen is black, but phone is still turned on and ringing. i had set it up icloud on my phone and pc before hand but not sure if i did it correctly as no photos are showing up on my pc, is there anyway i can get the photos from my phone to icloud via the pc, not being able to use the phone atall? or would i need to go on setting on the phone? please help i really need the photos of my children
Don't try to use iCloud for this. Instead, import them to your computer using your usb cable as explained here: http://support.apple.com/kb/HT4083. That will import photos and videos from your camera roll. You might also want to back it up before repairing or replacing it. You can do this by connecting it to your computer, opening iTunes, then going to File>Devices>Back Up; and to File>Devices>Transfer Purchases. This backup can later be restored to your repaired or replaced phone to recover your data.
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my 4 digit password is not being recognized on my phone AND i am unable to restore my iphone on my old PC, can an apple store restore my phone and unlock it?
Contact Apple's Customer Support - in the US, (800) 767-2775 to find out. But they will most likely tell you what you already know...it needs to be restored against the computer is was last linked with.
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I have some songs/interludes on my Garageband app on my Iphone. I was planning on using some for my bands album. Now my Iphone won't turn on and I'm being told to restore the phone. Have I lost all my Garageband songs?
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
Do I need to reinstall Lion because my iPhone stopped being recognized by...
Do I REALLY need to reinstall Lion because my iPhone stopped being recognized by Image Capture, Aperture and iPhoto but still shows up in iTunes?
I was on the phone with Apple Support with 5 different Advisors for more than 3 hrs today and we were not able to resolve the problem (yet). Although the problem is frustrating, it's always kind of a pleasure chatting with the Advisors. (I said kinda)
Approx 2 weeks ago, iPhoto, Aperture and Image Capture all stopped recognizing my iPhone. Oddly, iTunes has no problem recognizing the iPhone. Here are just a few of the things we tried but didn't get the apps to see the iPhone again:
- Removed and deleted all photos on camera roll using a windows machine
- Removed all other photos synced between my iMac and iPhone
- Made sure an image existed on the camera roll
- Recorded some video on iPhone and then tried to get iMovie to recognize device
- Restored (gulp) the device followed by a restore from back-up
- Restored again (double gulp) but this time to factory settings and kept the device as a "new iPhone"
- Logged on as different users
and on and on.
Also, after noting that my machine refused to send a systems report to my Sr Advisor (Jimmy) at Apple, he suggests we re-install Lion (ack). But when we went to access the Recovery Partition we realized it wasn't there.
No recovery partition?
Not sending system reports to Apple?
Several Apps not seeing iPhone while others are recognizing the device?
So now I wait for Lion to arrive on one of those nifty Apple thumb drives for me to try re-installing ;-(
The following screen grab shows my iPhone in iTunes but not recognized by Image Capture. URGH!Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.
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