Help- Iphone frozen on the SMS screen, reset troubleshooting does not help
Hi,
I woke up this morning to find my Iphone completely frozen, on the SMS screen. Ive followed the Apple 'reset trouble shooting guide' without success.
Am now contemplating Restoring my Iphone to original factory settings via Itunes, but I am worried I will not be able to restore the content on my Iphone using the back up files, as I am overseas and using a different itunes/computer than what my Iphone is synced with normally.
Please help with any tips...for example how to turn of a unresponsive itunes or how to sync my Iphone with Itunes on a new computer...
many thanks!!
cheers,
Helena.
Did you try to reset, or restore the phone if you see it in iTunes? If it won't restore, try entering Recovery Mode.
http://support.apple.com/kb/HT1808?viewlocale=en_US
Dave M.
MacOSG Founder/Ambassador An Apple User Group
Creator of Mac611 - Mobile Mac Support (designed exclusively for an iPhone/iPod touch)
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