HELP! iPhone Won't respond!

My iPhone won't respond. It has been sluggish for several weeks. Then today, it was working one minute and then when I went to send an email a few minutes later it was dead. No response to the power button on the top or the main circle button. I plugged the charger in and no response. Is it just dead?

Do you have a Apple Store near by? I had a problem with my battery and made an appoinment... they did some tests on my phone and gave me a new one!
OH, if you can sync your phone before going in! IG you can! Good Luck!

Similar Messages

  • Help iphone won't connect to iTunes [mac]

    hello my iphone won't pop up on iTunes [mac] and windows but it still can charge please won't show up even when I try

    You are probably running OS 10.4 or 10.5 on a PPC Mac.  No version of  iTunes higher than 10.6.3 is available for these older Macs.  I have the same problem, and while I can still use the PPC to sync my iPod, it can't be used to sync an iPhone 4 or higher.  The only solution, as I discovered after upgrading to the iPhone 4, is to buy a newer Mac.  I was able to get a 2006 MacBook running Lion for under $300, and that has been a lifesaver.

  • Help Iphone won't sync after iTunes update

    So I just updated iTunes to the newest version in preparation for the 3.0 software, My OS is 10.5.7 and Itunes is the latest version and now my iphone won't sync, it will back up but when it says phone syncing it just stops and the spinning ball comes up and then will not go away, tried restarting, anyone have any ideas?

    Restart computer. Power off/on iPhone. Re-connect. If that doesn't work....I had a similar problem. I just downloaded iTunes 8.2 direct from apple website and re-installed....solved my problems.

  • HT1438 My iPhone won't respond to slide to unlock. I updated my iPhone last night

    Help my iPhone 4 won't Slid to Unlock...I updated to ios7.1.1.1 last night. Ugh!!

    Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

  • HT1386 Help iphone won't connect - "device timed out" error AGAIN & AGAIN

    I recently updated my phone to IOS 7.02 and now when I try to connect to itunes I get a "device timed out" error.  Thinking it must just be my itunes out of date, I updated it too.  Again and again the " device timed out" error still happens.  What an utter mistake to have loaded the new IOS.  I have scoured the help files, I have looked at hundreds of discussion threads - nothing.  The only thing I find is many many people seem to have this issue and no one can get it solved.  obviously Apple doesnt give a crap if you are forking out every 6 months.

    Hello,
    I would run through the troubleshooting steps in the following document - which one you choose depends on the operating system you're running. You've already done some of the early steps such as updating iTunes, but there are a couple of other steps you can try, such as verifying Apple Mobile Device Support is installed:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    or
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

  • Help my itouch's screen won't respond to home & sleep/wake button

    Hi guys need your help, My itouch's(4th gen) screen won't respond to home & sleep/wake button. also the device is on cause when I try to do screen capture the shutters do come off.I've also resetted it a couple of time, tried to drain it and charge again do instruction given by some of the community people has said and still it did not it so please if you can help me
    I've tried these already; If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support, iOS: Not responding or does not turn on - Apple Support,https://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-int o-dfu-mode my ipod is not responding to anything the screen remains black and i cant restore it
    ps don't know if I've really done some of it cause I can't see a thing in the screen

    I think you tried everything here except the trip to the Genius Bar
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • The iCloud icon on my iPhone is not responding - help?

    The iCloud icon in the settings menu of my iPhone has stopped responding. It's turned a pale grey colour and won't respond when I tap/touch it. (Coincidentally, the same has happened to my Twitter icon in that menu.)
    I've searched online, but I can't find any guidance on what to do about it, so any help you can provide here will be greatly appreciated.
    Thanks

    Wow that was a quick response, and it was absolutely the right answer as that's fixed the problem immediately. Thank you so much!

  • HT1212 iphone screen won't respond

    What should I do for an iphone 4S screen that won't respond? Bring it to the Apple store or cell phone store?

    Hey kelsey413,
    Thanks for the question. I understand you are experiencing issues with the touchscreen of your iPhone 4S. The following article will help to troubleshoot this issue:
    iPhone, iPad, iPod touch: Troubleshooting touchscreen response
    http://support.apple.com/kb/TS1827
    Resolution
    If your device is experiencing any of the symptoms listed above, try the following steps:
    1. Restart your device
              - Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
              - If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
    2. Clean the screen with a soft, slightly damp, lint-free cloth.
    3. Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
    4. If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
    If the steps above don't resolve your issue, please schedule a service appointment with an Apple Retail Store for evaluation. If an Apple Retail store is not an option, contact Apple to find out your best service option or see the Service FAQ for your product.
    Thanks,
    Matt M.

  • My ipod won't respond to anything, not even my laptop. all it does is kepp flashing the apple logo. please help?

    my ipod won't respond to me or my laptop. it has been flashing the apple logo for an hour maybe. some one please help. i really don't want to lose my baby.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Hi, I am wondering why my iphone won't send pictures through messages, I have MMS on and I have tried sending it with 3G on aswell and still doesn't work. Someone please help me :)

    Hi, I am wondering why my iphone won't send pictures through messages, I have MMS on and I have tried sending it with 3G on aswell and still doesn't work. Someone please help me :)

    Hey lozza567,
    Thanks for the question. I understand that you are experiencing issues sending MMS messages. The following resource may provide a solution:
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    Issues with sending and receiving MMS
    You will need these to send and receive MMS:
    - An iPhone 3G or later.
    - iOS 3.1 or later.
    - A cellular data connection. MMS isn't available if you are using only Wi-Fi.
    - A domestic MMS plan from your cellular provider. You may need an international messaging plan to send MMS to an international contact. Contact your carrier for more information.
    - A roaming MMS when using a cellular provider's network different from your billing cellular provider's network. Learn more about roaming and contact your carrier for more information.
    To resolve issues with sending and receiving MMS, follow these steps first
    1. Go to Settings and turn airplane mode off.
    2. Go to Settings > Messages and turn MMS Messaging on.
    3. Go to Settings > Cellular and turn Cellular Data on.
    4. Go to Settings > Cellular and turn Data Roaming on if you are roaming on a cellular provider network different from your billing provider's network.
    5. Verify that you have a cellular data connection in the status bar at the top left of your iPhone.
    6. Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
    7. Verify that you can send and receive SMS. If you are unable to send and receive SMS, see the "Issues with sending and receiving SMS" section, above.
    8. MMS may not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
    9. Restart your iPhone.
    10. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
    11. Reseat your SIM card.
    If you are still unable to send or receive MMS, follow these steps
    1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
    2. Go to Settings > Messages and turn on group messaging if you are sending a group message.
    3. Make sure that you are using the area code with the contact's phone number. When sending messages internationally, you also need the contact's international code.
    4. Verify a "Pay as you go" MMS plan has enough available balance. Contact your carrier if unsure of your MMS plan or available balance.
    5. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    6. If the issue occurs with a specific contact or contacts, delete and re-create the contact from the Contacts application. Create a new message to the newly created contact and try again.
    7. Back up and restore your iPhone as new.
    8. If your carrier has recently ported your phone number, the porting process may not be complete. Contact your carrier to confirm that the porting process is complete.
    9. Contact your carrier to verify that you are provisioned to send SMS and are in an area with cellular coverage.
    10. Contact your carrier to verify that there are no blocks or filters placed on your wireless account preventing you from sending SMS.
    11. Your carrier may require APN settings to be modified to use MMS. Learn more about when you should adjust APN settings.
    Thanks,
    Matt M.

  • Bottom of my ipod screen won't respond, so i reset factory settings as suggested, it didn't help and now i can't log in to itunes as my apple id password has numbers in it

    few issues here. firstly, the bottom section of my ipod touch 4th gen won't respond. it'll let me slide to unlock but not tap anything, including to change between keyboards which brings me onto my second problem. i did a factory reset because a few people on here had suggested it, but now i can't log into my apple account because my password has numbers in. is there a way to bypass this requirement? or fix my ipod? i can't afford a replacement

    jeez guys thanks for the help!

  • TS4062 My Iphone won't appear in my devices in Itune.... And the WiFi does not work on my phone.... I seems like there is no solution to update my phone to the new ios on my computer or WiFi without using the 3g because of this!!! help me out

    My Iphone won't appear in my devices in Itune.... And the WiFi does not work on my phone.... I seems like there is no solution to update my phone to the new ios on my computer or WiFi without using the 3g because of this!!! help me out

    Hello there, TempestBelcher.
    It seems you've covered all the bases, but feel free to review the iPhone Troubleshooting Assistant for connectivity here:
    Apple - Support - iPhone - Calls Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/calls/#section_0
    If you've followed all the instructions then there are a few good recommendations for what to do next in the last step.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • HT1386 iPhone won't sync with iTunes. It says iTunes can not add songs to iPhone because no songs in iTunes library can be copied to iPhone. Help!!!! What should I do

    iPhone won't sync with iTunes and It says iTunes can not add songs to iPhone because no songs in iTunes library can be copied to iPhone. Help!!!! What should I do. I tried everything!
    I need to add my music to my iPhone from iTunes but its not working!

    First off try and go into your IPhone manually through My Computer and cut photos or anything you can through the device to be able to free space up so that you can continue to do what you want to do with ITunes. This way you will be able to create a backup or do what you have to do to manage your information, photos and texts on your device a little better.

  • My macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

    my macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

    This can be caused by a number of issues.
    Was everything working and then suddenly stopped??
    Or is this a new clean setup and has never worked.
    Do you have a cable modem which is not a router and the TC setup in bridge? That will cause it. The TC must be in router mode, ie dhcp and nat.
    Check the IP the MBP gets including dns and gateway..
    Then check the ipad/iphone.. post what IP dns and gateway (router in applespeak) they get.

  • My iPhone won't sync to my iTunes because it says my computer is not authorized. When i do authorize it, it claims to already be authorized. When i re-sync my phone it says it is unauthorized. Any help?

    my iPhone won't sync to my iTunes because it says my computer is not authorized. When i do authorize it, it claims to already be authorized. When i re-sync my phone it says it is unauthorized. Any help?

    Hello katey1717
    If you are getting the repeated prompts of asking to authorize your Apple ID, then check out the article below to resolve the issue. Make sure that you go through and remove the SC Info folder and try to authorizer again as that resolved it for me when I had that issue.  
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Regards,
    -Norm G. 

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