Help iPod Classic Reboot Loop!

My iPod classic resently got the corrupted message when I was using Windows Vista, so i restored, and low and behold my iPod ( out of warranty by the way) is now stuck on the infamous reboot loop!
I'm using a macbook pro now, but still nothing
Does anybody know any fixes for this?
Cheers
Jack

Alright, so I finally decided to just call Apple and see what was going on. I got talking to someone and explained my problem, about how the iPod wouldn't reformat and such, and he told me that something was wrong with the connections or something inside the iPod. Which in short means my iPod is dead, lol. Since it's only 2 months old though they're going to replace it, so they're sending me a box to ship my iPod back in, then once they recieve my iPod they're just going to send me a brand new one (and yes, a new one, not a refurbished one, I asked) and not even bother trying to just repair my old one, which leads me to believe that he's heard this problem already multiple times....
So basically I should be getting a new iPod in 10 days he said. Now I get to spend my break reimporting all my cd's.... score. This will be my 4th iPod... you'd think I'd have learned by now.. but no... lol.

Similar Messages

New 80GB iPod Classic Reboot Loop.... With A Twist??

First of all, let me just say that I've searched for hours upon hours trying to find the answer to this questions before making this post, so please bare with me
So, I have the 80GB iPod Classic, and was really happy with it. I had to get it because my 5th Gen iPod was stolen, and found that I really like all the features it has, yadda yadda. So basically, I had zero problems.
Then a few days ago, it started acting funny. It would just stop at the beginning of random songs and stop playing. I couldn't figure out why, so would just skip the song and listen to the next one. This was all fine and dandy until the next time I plugged my iPod into my laptop.
It has started on the coveted reboot loop, showing the Apple logo, starting to start up, but then failing, then starting the cycle over again.
Reading other posts, the way to fix this is to plug the iPod into the computer, put it into disk mode, then reformat.
My problem is that it won't reformat! I have no problem losing the music at this time, I can get it all back on there, but the stupid thing won't actually reformat itself!
When I plug it into the computer it says different things. If I plug it in while it is already in disk mode, it says "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod." If I plug it into the computer while it is still going through the reboot cycle it comes up with the message, "iTunes cannot read the contents of the iPod "MELISSA'S I". Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings." Then it shows up in iTunes, but only under the name "iPod" instead of "Melissa's iPod", says n/a for the capacity, but then still has the correct software version (1.0.3) and serial number. I can then click restore, and the computer does its thing, then tells me it has be reformatted and to leave it plugged into the computer, then it will show back up in iTunes once it has restarted. The problem lies in that it never makes it through the restart to become listed in iTunes again until I put it into disk mode again. It seems that everyone else's problem is solved when they put it into disk mode, but that's just not working for me....
I have honestly tried everything. Uninstalling and reinstalling drivers, tried another computer, charged it with a wall charger, went through all the iPod properties, turned the iPod service off and on, did resets, went through everything possible in the Apple help, and all I want to do is listen to my music!!!
Any suggestions, or am I resigned to spending hours on the phone with Apple, or sending it back to them?
Thanks for all the help in advance, and happy holidays!
Melissa

Alright, so I finally decided to just call Apple and see what was going on. I got talking to someone and explained my problem, about how the iPod wouldn't reformat and such, and he told me that something was wrong with the connections or something inside the iPod. Which in short means my iPod is dead, lol. Since it's only 2 months old though they're going to replace it, so they're sending me a box to ship my iPod back in, then once they recieve my iPod they're just going to send me a brand new one (and yes, a new one, not a refurbished one, I asked) and not even bother trying to just repair my old one, which leads me to believe that he's heard this problem already multiple times....
So basically I should be getting a new iPod in 10 days he said. Now I get to spend my break reimporting all my cd's.... score. This will be my 4th iPod... you'd think I'd have learned by now.. but no... lol.

Ipod classic reboots HELP!!!

ipod classic keeps rebooting after putting a game or diconneting from computer

What version of iTunes are you using on your PC?

HELP iPod classic (2007) 80 GB FROZEN SCREEN (Now Playing window showing the song that is suppose to be playing, will not respond to buttons, Will not SYNC, iTunes does not recognize it AT ALL when I plug it in. Has anyone had similar experience? fixed?

HELP
My iPod classic (2007) 80 GB FROZEN SCREEN (Now Playing window showing the song that is suppose to be playing, will not respond to buttons, Will not SYNC, iTunes does not recognize it AT ALL when I plug it in. Will not shut off, will not charge... pretty frustrated, I updated it recently (within the last 10 days....Has anyone had similar experience? If so was it fixed? Please post any help for me... thank you... I am pretty frustrated right now.

its fixed!! After posting my problem with the FROZEN ipod classic (2007) 80 gb a screen popped up with similar subjects that I did not find in my original search. 'Rich Fleming' in the community posted a suggestion to someone with a similar frozen issue and it WORKED when I tried it.
hold the 'menu' and the 'circle' buttons down at the same time, KEEP the pressed until the apple appears. and now it is working. Hope this helps others.

IPod Classic 160GB looping restore.

After moving my iTunes library to another disk and confirming that files were fine, I plugged in my iPod to sync and charge it, and it said that it was in recovery mode and required a restore. No problem I thought. Had a little time, so clicked restore. It then reported that in 12 seconds, iPod would reset and be back to factory settings and I could then re-sync all of my files. When iPod resets, iTunes just reports that it's in recovery mode and suggests a restore. tried this loop about 5 times, and it still will not reset. If I eject, then plug back in. Same thing again. Any ideas?

I'm having the same problem. I bought an iPod Classic 80GB two days ago. After purchasing I tried to set it up on the computer. As soon as I plugged it in it told me I needed to restore. (I never even got to use it once.) After going through what appeared to be a successful restore suddenly the exact same screen popped up thus casting me into the dreaded endless restore loop. I've read all the fixes for the same problem on older models. Nothing works. Anyone have suggestions? I live in Tibet, about a 2 hour flight away from the nearest apple service center.
I'm running Windows Vista (it's from my work - I was an iBook user until it died) and version 7.5.0.20 of iTunes.
I've tried the following fixes recommended in old conversation strings: reinstalling iTunes, downloading updates, renaming the drive, reformatting the iPod using Windows (it doesn't work on the iPod classic), the .bat file thing, disabling album art (it can't be done in this situation, but I tried emptying my iTunes library anyway), the various sequence of restarting the iPod at certain points, and other things i have forgotten.

Need expert help - iPod Classics will not play recently downloaded songs

Sparknotes version of this question, so you don't need waste your time if you aren't interested:
-iPod Classic skipping over songs
-problem with iTunes transferring the files
-need help ASAP, we DJ with these iPods most weekends
Multiple iPod Classics are skipping over songs and will not play them. This is a recent issue and these ipods are not new - we have been using them for several years now. The playlist and the Macbook from which the playlist came are also not new. The playlist copies onto the ipod so that i can see it on the device, but after unplugging the ipod and trying to play a song the screen just gets stuck for a few seconds, with the play symbol showing in the toolbar, but then skips to another song until it can find a song it can play.
After some investigating i found that my itunes must not be properly copying the playlist - it shows up on the ipod, but when i view the ipod contents in itunes, that playlist is not there. Upon a second attempt at copying the playlist to one ipod, i found that all files still show up in the song list, some files are now playable, but not all. My husband and I are DJs and one can understand that this is quite a predicament, when all of our ipods suddenly only play certain songs.
Restarting the ipod does not solve issue. Again this is an issue with multiple iPods, so i am thinking that maybe it is an iTunes problem but i don't know where to begin trying to fix it. One thing i did notice was that when i plugged the ipods, iTunes sat in the "verifying iPod" stage for quite a while. I found some past forums that touched on this but it seems to usually be connected to updating the version of iTunes, and i have the most current version (10.6.3). This playlist was made years ago and the files should not be corrupt, at least they have worked fine in the past.

I find this concept worth considering. http://en.wikipedia.org/wiki/Bathtub_curve
The one year limited warranty ought to see you through "early failures". I have a sneaky suspicion that extended warranties are intented to cover "random failures" before "wear out" failure becomes likely which is why such cover is often limited to 3 years, the period when it is least likely to be needed.
In your case, assuming there is no obvious physical cause that has been overlooked, it would seem to be a random failure in years 2/3. Not common, but they will happen to someone.
tt2

HT1435 iPod Classic reboots itself every minute, is there a way to restore it?

After populating a new iPod Classic up to 50GB of 160GB space, it reboots itself every minute. No chance for iTunes to recognise so no way to reset/reload the device.
Any other way anyone can suggest? Mainly to delete the contents before replacing/returning to the shop.

Have you had a look at Troubleshooting here...
http://www.apple.com/support/ipodclassic/

Please help Ipod Classic stopped working

My Ipod Classic has stopped. I followed previous instructions. to get to the white screen and the hard-drive and now instead of the red cross it says
SMART DATA (Cant open device) ERROR! Diag Holt
What do I do now?

Did you try a hard reset? To do this, make sure the hold switch is in the Off position. Then press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear. This may or may not work the first time around, so give it a couple of tries if necessary.
B-rock

Please Help:Ipod Classic 30GB Battery going to discharge connection with pc

hi..
Please Help me....I had an Apple Ipod 30gb classic, when i connect my ipod to pc it will automatically discharge itself,but i will charge automatically with direct connection without pc connection..how can i solve my problem...kindly help....my email id: [email protected]
help...

My only guess is that age is playing a factor and that your hard drive is causing you problems. The 30GB came out 2005-2006 so it's been out there quite a while. Maybe a diagnostic visit to the Apple Store can help.

Please Help- IPod Classic and Mac/Itunes

Hi all,
I'm new here because I have a bit of a problem. Please forgive me for my lack of general computer/Ipod knowledge...
I purchased my MacBook about 4 1/2 years ago. I'm not sure exactly what model I have, but the age should help you determine that.
I also purchased my Ipod about 5 years ago. I think it's the first "video" Ipod that came out. It's 40 Gig, white, and pretty basic.
I've taken exquisite care of my Ipod because I'm just interested in putting my new CD's on it, and taking it with me in the car so I don't have to lug around 40 CD's all the time.
Anyway, for the last 2 years or so, my process of putting new music on my IPod was as follows:
1. Open Itunes
2. Import CD
3. Hook Ipod up to the USB port (my Ipod is not synched)
4. Click and highlight the new CD and drag it to my Ipod
5. After updating, disconnect my Ipod
6. Delete CD off of Itunes libary
This has gone off without a hitch for quite some time.
The other day, I went through this exact process, as I've purchased a new CD, but I had an issue.
After I plugged my Ipod in, Itunes recognized it, as usual. But, on the Ipod screen, it continued to flash "do not disconnect." After a half hour of waiting, it didn't go away. I tried to drag the new songs to my Ipod like usual, and then disconnect, but to no avail.
In the past, when I hooked up my Ipod, after about 20 seconds, the "Do Not Disconnect" screen would disappear, and take me to my main menu (on the Ipod).
Now, that screen doesn't turn off, and I can't get new songs onto the device.
Please help...I'm not very good with any of this, and would very much like to hear my new music.
Thanks for your help!
Jeff

hold the menu and middle buttons down together until the screen on the ipod goes blank. that restarts it then try your normal process again

Help: iPod classic, cannot install or de-install software

When I load the iPod CD for Windows, it errors out with "1628:failed to complete installation" but it shows up in my add/remove software section of control panel. When I try to de-install it, it errors out with "internal failure 0x80040707 description" so I am hoping someone can help me either complete the installation or remove the partially installed software. Very frustrating as I just received an iPod shuffle which I cannot download software for because it errors with "this installation cannot directly upgrade the version of iPod software found on this computer. Please uninstall the iPod software and try again." HELP! Thanks!

+When I try to de-install it, it errors out with "internal failure 0x80040707 description" so I am hoping someone can help me either complete the installation or remove the partially installed software. Very frustrating as I just received an iPod shuffle which I cannot download software for because it errors with "this installation cannot directly upgrade the version of iPod software found on this computer. Please uninstall the iPod software and try again."+
Some of those error message numbers are a bit of a blast from the past. (especially the 0x80040707.)
Try the following procedure:
go into your Add/Remove programs, and uninstall every entry you find in there called "ipod for windows {date}" or "ipod updater {date}".
if Add/Remove won't let you remove one of those, download and install the Windows Installer CleanUp utility. use it to remove the installation configuration of any entries called "ipod for windows {date}" or "ipod updater {date}". (Launch CleanUp, find those entries in the list of programs given in CleanUp, select the relevant entries and then click "Remove".)
Description of the Windows Installer CleanUp Utility
Restart the PC.
Does an itunes install go through properly after that?

Help: iPod classic freezing during sync, can't figure out if this is an iPod or iTunes issue....

I have a 160gb iPod thats barely a year old, been working fine. Earlier today I was putting some music onto my iTunes when I got a software update for iTunes, 10.6.1. I downloaded the update and installed it and what not. I connected my iPod and noticed that it wasnt synching and iTunes froze. I put my computer on hibernate just to disconnect my iPod. I disconnected it and suddenly all my music vanished. I connect my iPod back and again, it won't synch & iTunes freezes. I uninstalled iTunes and reinstalled it, same problems was happening. I tried uninstalling the updated iTunes and installed the last version to see if that would work. Still nothing resolved.
I ended up restoring my iPod somehow so that it connects to iTunes. I thought I figured it out, it was synching with iTunes and I started the process of putting all 7000 songs back, but during the synch it freezes at some point. I categorize my music by artists, alphabetically. The synch freezes exactly once I get to the letter D. So I have about 1100 songs. I'm going to apple tomorrow to see if they know *** is goin on. Anybody have suggestions tho? This is ****** me the **** off.

First off thanks to all the views and no replies, lots of help....... :sarcasm ended::
anyways, I went to the apple store and they told me the hard drive in the iPod was damaged. If you drop it one too many times, work out with it etc, it takes a tole on the iPod. The hard drive couldnt write the files being transferred through the sync.
So basically, I bought a new iPod and I paid about $120 less.

Help: iPod Classic 160GB refuses to update software, nor to restore

I just purchased a 160GB iPod. I charged it, uploaded the music ( with my Macbook with OsX 10.4.11), and it works fine.
But then it was supposed to update the software to 1.2. It refuses because of "unknown reasons": error 1435.
I tried to reset it and it refused.
I tried to restore ... it starts the process but then... the Macbook ejects the ipod before the reset has started...and puts up an error message for "unknown reasons".
Does anyone know how to fix this or do i have a defective iPod?
Many thanks in advance!

Apple exchanged it. Thank you.

5th Gen Ipod classic is stuck in a Restore loop. Every time I restore on itunes the ipod reboots back into restore mode. help!

5th Gen Ipod classic is stuck in a Restore loop. Every time I restore on itunes the ipod reboots back into restore mode. help!

Hi clarity,
Welcome to Apple Support Communities.
You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you continue to receive the error message when connecting your iPod, see this article for more troubleshooting tips:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Best,
Jeremy

IPod Classic 160GB Reboot loop BUT Disk Mode Works!

I have searched the internets and have yet to find someone with the same problem as me.
I have an iPod Classic 160GB which is stuck in a reboot loop (apple logo appears for 10 seconds, then restarts again). This happened shortly after using it as a disk to transfer a file from a Linux machine to a PC. This is probably not the culprit though as I have done this many times.
The reboot loop continues and neither windows nor a mac will recognize the iPod until I put it into disk mode. When I do this, it functions perfectly. I can move files to/from the disk, add songs in iTunes and then play them from the iPod. I am able to restore the iPod but when it tries to complete the process it goes into the reboot loop.
So, in brief, I have tried:
1) Resetting the iPod (duh).
2) Restoring it using iTunes while in disk mode on a Mac and a PC.
3) same as above but manually choosing an older firmware version.
4) Manually formatting the drive using a Mac and a PC.
So perhaps there is something wrong with the iPod that is not hard drive-related or there is something wrong with the firmware partition. Needless to say, I'm baffled.
Answers such as "Send it back to Apple." or "You're screwed, it's a brick." will not be considered helpful unless they accompanied by an explanation.
Thanks in advance.

Some more info:
I can get into diagnostic mode by pressing select and REV, but I can't force a disk scan by pressing MENU, SELECT, REV, and FFW.
Any help?

Help iPod Classic Reboot Loop!

Similar Messages

Maybe you are looking for