HELP: Ipod frozen in diagnostic mode, "hpdetect hp fail"

Hi there - any help on this would be highly appreciated - my ipod began displaying the "unhappy ipod" sign and when I plugged it in to my computer, windows said it had malfunctioned and needed resetting. I tried resetting it manually (menu and select) and then by fluke managed to enter diagnostic mode. Tried going into reset, but it didn't appear to do anything, went into HP TEST, and it came up as HPDETECT HP FAIL, and has not budged since. I can't seem to exit diagnostic mode, go onto any other tests or reset it. There are no mechanical noises coming from it either. Any ideas how to get out of this and how to get my ipod working again?

The sad iPod icon is almost certainly indicative of a hard drive failure which the diagnostic test would seem to confirm.
This iPod needs service.

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