HELP!! iPod got frozen in HOLD !!!

Please somebody help me! i got a 2GB ipod nano, last day i switch it in HOLD mode but suddenly it got frozen, so now i can't reset it cause of the hold (even when the hold button is off), i've tried charging it, and it holds the charge, how can i reset it or make it work again?

Welcome to Apple Discussions!
Make sure you are resetting it correctly...
Resetting iPod
If you are, try a restore...
Restore the iPod
When you connect it to your computer, does the hold icon appear on the iPod? (in the upper-left).
Also, try putting the iPod on hold. Then push down and drag it to the unhold position.
If it is stuck and will not unhold, you may need to send it in for service...
iPod Service
btabz

Similar Messages

  • Please help - ipod mini frozen - can't reset or restore!

    I saw several posts on this topic, and followed the advice given. I've tried to reset the ipod by toggling the hold switch and then holding down the menu and select button at the same time (at least 20x's, and being careful to only hold down the correct buttons). Not having luck with resetting, I tried to do a restore, however when I start to run the ipod updater, and it asks me to connect the ipod, the updater doesn't recognize it.
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    powerbook   Mac OS X (10.4.3)  

    i have called apple and talked to a tech. he said my windows program needed to update to xp2, i did. i then had to reinstall the disc. it was in disc mode. i followed the comands and it said to plug in ipod to update, i did. no dice, didnt recognize hardware. said i needed to try a new usb port. tried all six. said maybe need new cable, i plugged in a new one. no dice. my daughter got her ipod the exact same day i did, same computer same cables same everything. hers works mine doesnt. hearing that even a new ipod didnt work for u makes me not too confident in the ipod mini as a whole. i really want it back. my daughter and i have been sharing hers and she wants me to have mine back!!! HELP APPLE!!! the tech said if it doesnt work i should send it in and gave me the info to mail it. the website he gave me hasnt got any info on requesting a mailing box and warranty service. i only have about two months left on my warranty and i hate to think they are stalling me until it expires. please apple, call me and tell me this isnt true!!!!

  • Help! Nano Frozen!  Hold is off but lock is still showing!

    I plugged my Nano in through a USB cord to my computer to update the iPod. There was no reaction to the iPod when I started iTunes. I took the iPod off the plug and it froze. Please help.
    iPod Nano - Black    

    Try resetting your iPod:
    1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
    2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
    *Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
    If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

  • Please Please Help: Ipod Nano stuck n hold!!

    I dont know what 2 do and i feel like crying becaz i have been searching on here 4 hours an im geting tired. Ok: My ipod iz stuck on hold,ive tried everything from switvhing the button back an forth 2 holdign the center button and menu. and i dont know how 2 do that restore factory setting thing, I read that i can let the battery run out but how can i if it goes 2 sleep? ANY HELP EXTREMLEY APPRECIATED

    Plug your ipod into your computer. When it shows in iTunes it should show your ipod in the top. In the Versions section below there should be two things: "Your ipod is up to date" with an update button greyed out after it and "If you are experiencing problems...." right below that. At the end of that statement you should see a "restore" button. Click on that and it will as you if you are sure you want to restore as it will remove everything you put on your ipod from it. Click yes. It will then begin to reset it to factory settings. Finally, you will get a prompt telling you not to unplug your ipod as the process is completing and your ipod will show in itunes again when finished. Click "ok". When it is done it will show up as it did when you first purchased the ipod asking you to name it, etc.

  • Help ipod got do not disconnect

    I only bought my ipod today i have charged it up but i have a do not disconnect screen, i cant seem to do anything with my ipod, i cant figure out how to put music files onto my ipod,
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    To put music on your ipod: click the song you want to put on your ipod and drag it to your ipod icon on the left hand side of the screen.
    To disconnect your ipod: click the little arrow to the right of your ipod icon and wait until the ipod goes to the main screen.
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  • PLZ HELP---iPod is frozen

    my iPod mini just froze while playing a song and i just have a screen with the song that was playing. hooking it up to my computer didn't do anything besides prove that my computer recognizes it as a USB device. all the resetting tricks didn't work. plz help me someone!!!

    eject it from your computer first
    what resetting tricks did you try?
    Resetting
    can you restore your ipod?
    Restore your iPod

  • HELP!!!  My iPod is Frozen,hold 0n/off  then menu doesnt work

    my iPod is frozen and ive tried sliding the hold switch on then back off, and holding the menu button down, it still remains.
    and ive tried it several times for serveral seconds and i know its not that im not holding it long enough.
    Should i trie restore? and if i do that will erase my stuff how do i get it to go back on?
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    How many times are you going to ask the same question?
    Post once and please be patient waiting for a reply.
    http://discussions.apple.com/thread.jspa?threadID=561736&tstart=0

  • Preparing Ipod for new  Jan.download then got frozen and can't restore...

    I had downloaded the new version this morning and then the Ipod was preparing for the download but it got frozen .I waited an hour so I unplugged and turned off my computer. Now my computer wont recognize the Ipod and when I go to restore as the troubleshooter says to ...It says there is an "unknown error" and it can't restore! Now i'm stuck doing reconfig. on my computer and I don't see where I can get my Ipod back. Help!!!

    Give this a try
    1. Turn iPod Touch OFF completely.
    2. Plug iPod Touch into PC/MAC while still of.
    3. Turn iPod touch on, then IMMEDIATELY do the following steps
    4. Hold the 'Home button' and 'sleep/wake' button together for atleast 5 seconds.
    5. The Apple logo will appear
    6. When this happens release the 'sleep/wake' button BUT KEEP HOLD OF 'HOME' BUTTON
    7. Your iPod will reboot (Apple logo)
    6. iTunes will recognise iPod in 'Recovery mode'
    8. You will be able to 'restore' your iPod Touch now.

  • Help!  my classic 80g  ipod is frozen

    my relatively new ipod is frozen again. this time i it doesn't turn off, nor does itunes recognize that it is connected. i'm waiting to see if the battery will run down, but it looks like the battery on the screen hasn't moved. btw the screen is the main menu - nothing works. the wheel doesn't do anything, the screen doesnt' dim.
    words of wisdom out there?

    NewiPod25 wrote:
    ...ipod is frozen again... the wheel doesn't do anything, the screen doesnt' dim...
    This suggests that it's "stuck" - doing something. Mine got stuck with the screen off!
    First, try a reset on the iPod: turn the Hold button on, then off again and then press-and-hold the menu button and the select (centre) button and hold them down together for ten seconds. This should cause the Apple logo to appear on the iPod and then it will reset itself. Experts (of which I am not one) say you may have to try this more than once!
    If that doesn't work, I would try letting the battery run down. The fact that something is displayed on the screen proves that the battery is being used, so eventually it will drain down and the iPod will turn off. This may take 24 hours. (It did on my 160GB Classic.) When you then re-charge the iPod, it will wake up after charging for about 30 minutes, with the low-battery warning, so give it enough charge time before unplugging it. (This fixed my stuck iPod, although I then had to remove the video which caused it to get stuck.)
    By now I would hope that your iPod is behaving again. If not, try the 5Rs. I'm not familiar enough with the procedure to describe it, but it is documented at: http://www.apple.com/support/ipod/five_rs/classic/
    Let us know how you get on, it helps all of us.
    Regards,

  • My iPod Is Frozen Help Me

    Wat To Do When My iPod Is Frozen
    Also Is There A Way To Transfer Non Purchased Music & Videos Back To My Computer Without Buying Software
    Also How Do U Transfer Pictures When On Manuall Mode
    Please Help Me

    You may need to reset it. Put the hold switch to the OFF/White position. Now toggle it ON/orange then back off again. Then press and hold both the MENU and center buttons on the iPod and hold them for a good 10 seconds or so. Your iPod should reboot starting with the Apple Logo screen.
    And to your other question(s):
    How to use your iPod to move your music to a new computer using iTunes7
    http://docs.info.apple.com/article.html?artnum=300173
    How to use your iPod to move your music to a new computer using iTunes6
    http://docs.info.apple.com/article.html?artnum=304304
    Copying from iPod to Computer threads...
    http://discussions.apple.com/thread.jspa?threadID=776996&tstart=0
    http://discussions.apple.com/thread.jspa?threadID=805256&tstart=0
    http://discussions.apple.com/thread.jspa?messageID=797432&#797432
    Also these useful internet articles...
    http://www.engadget.com/2004/11/02/how-to-get-music-off-your-ipod/
    http://playlistmag.com/help/2005/01/2waystreet/
    iPod: Frequently Asked Questions
    http://docs.info.apple.com/article.html?artnum=60920
    Patrick
    Patrick

  • HELP!!! FROZEN ON HOLD!!!!

    ok, i always put my Ipod on hold when i turn it off... well anyways, i guess when i put the USB cord in, i accidently switched it to hold and now its completly frozen in hold... i tried takin it off hold but its still frozen. HELP ME PLEASE!!!!!!

    sorry, i forgot to add something...
    i ment to say "well anyways, i turned it on, took it off hold" before the whole usb thingy..
    sorry im super tired and just plain out having a bad day and my Ipod just adde to it..=[

  • My Ipod is frozen on a blank but lit up screen, no response to holding buttons for 10sec??

    Ipod is frozen on a blank but lit up sreen with no response to holding buttons down for 10sec...

    If a hard reset does not work by holding the Sleep/Wake + Home buttons at least 15 seconds or until the Apple logo lights up, then try a restore.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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  • PLEASE HELP! my iPod got stolen but i got it back . and now it can be off i try to charge it and it would go to the silver apple and it would have a loading circle and it freezes |: PLEASE HELP

    PLEASE HELP! my iPod got stolen but i got it back . and now it can be off i try to charge it and it would go to the silver apple and it would have a loading circle and it freezes |: PLEASE HELP

    Hi,
    This Link contains the Steps on How to Restore your Device...
    http://support.apple.com/kb/HT1414
    Cheers,
    More Support Here:
    http://www.apple.com/support/ipod/

  • My IPod nano (older version) is frozen, so I can't do anything, and all of the online "help" things say that the IPod icon should appear under "Devices" but it's not, and because the IPod's frozen... What should I do???

    My IPod nano (older version) is frozen, so I can't do anything, and all of the online "help" things say that the IPod icon should appear under "Devices" but it's not, and because the IPod's frozen... What should I do???
    <What's the difference between a message and a question?>

    Which older model iPod Nano do you have?  iPod Models
    Read the user manual for a solution - iPod Manuals
    A question ends with a "?" mark and a message ends with a "." period.

  • TS1369 My ipod shows the itunes store symbol - so I connect to itunes and enter my itunes password but then it asks for my ipod passcode which I am unable to entere as my ipod is frozen :o) HELP

    My iPod shows the itunes stor symbol with a connector going in to it - when I connect my iPod to my Apple Mac it asks me to enter my Apple id which I do - and then it asks me to enter on my iPod my passcode which of course I cannot do as my iPod is frozen - any advise would be helpful - thank you.

    Place the iPod in Recovery mode and then connect to your computr and restore via iTunes.

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