HELP!  ipod mini dead?  won't reset or power off...help please!

My ipod is stuck on a song..it looks like it is paused. I tried to toggle the switch about 50 and reset about 50 times but the light stays on and the lines under the name of song and title are like this_________________ ___________
-3 0:16
Any ideas? It won't show up on the desktop with usb or firewire and I've restarted several times....
Any help will be greatly appreciated.
Thanks-Diane

In some cases, the iPod might get into a state in which the battery needs to be drained before it can be reset so try these steps.
1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
2. Reconnect iPod to the Apple iPod Power Adapter or the computer and reset it.

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