Help: iPod nano 7th gen not syncing with iTunes or Windows XP.

Please help !
When we connected and followed the steps the first time, it worked perfect. But after we uploaded some CDs and tried to reconnect the PC does not see the iPod nano at all. not even on Device manager.

Hey VandanaR,
Thanks for the question. Based on the information you have provided, it sounds like you are unable to sync your iPod because it is not connecting to iTunes. If you are experiencing this issue on a Windows computer, you can follow the applicable article from this resource:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.

Similar Messages

  • Ipod Nano 7th Gen not syncing with Itunes

    My 1 week old nano wont sync with Itunes anymore. I have tried rebooting it and reinstalling Itunes too, but nothing is working. It is connecting at random time but not everytime I try connecting it. I once plugged it into a different desktop and it shut down, after that it isnt connecting properly with my system. Is this the problem here?

    Hey VandanaR,
    Thanks for the question. Based on the information you have provided, it sounds like you are unable to sync your iPod because it is not connecting to iTunes. If you are experiencing this issue on a Windows computer, you can follow the applicable article from this resource:
    iPod not appearing in iTunes
    http://support.apple.com/kb/TS3716
    Windows
    iPod appears in Windows but not in iTunes
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iTunes reports that "iTunes cannot recognize this iPod at this time"
    Thanks,
    Matt M.

  • IPod nano 7th gen not recognised in iTunes using Windows 8.1

    I have an older 3rd generation iPod nano and a new 7th gen nano and I would like to sync them to the same iTunes on my Dell laptop (Inspiron 7520) running Win8.1. I have also updated iTunes to the latest version.
    When I connect the new 7th gen iPod nano to my laptop via USB (tried all 4 ports)  I get the following error message from iTunes:
    "An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again."
    I've been through most of http://support.apple.com/kb/TS3218  and still get the error message although I haven't tried connecting the iPad nano 7th gen to an older Win7 laptop yet with a fresh iTunes install.
    When connecting the iPod nano7 Win8.1 recognises E: as an iPod very briefly after I have run a scan via McAfee. After a few seconds the E: drive disappears and iTunes reports the error message as above.  Sometimes, E: doesn't disappear in Win8.1 but I still get the iTunes error message and the iPod nano itself goes from Connected to Main menu.
    Any ideas how I can get iTunes to recognise my 7th gen nano?  I'm not sure if this is a Win8.1 problem or iTunes.

    Hello Abbey,
    I would recommend the steps in this article named iOS: Device not recognized in iTunes for Windows found here http://support.apple.com/kb/TS1538. While the title of the article describes a symptom a bit different from yours, I feel the troubleshooting is still relevant.
    If that does not resolve the issue, then I would suggest this article to help troubleshoot the USB connection.
    iOS: Troubleshooting USB connection
    http://support.apple.com/kb/ts1286
    And lastly, resetting it just may do the trick.
    How to reset an iPod nano (7th generation)
    Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
    From: How to reset iPod
              http://support.apple.com/kb/ht1320
    Take care,
    Sterling

  • Ipod nano 6th gen. not syncing with itunes match

    After the new itunes 11 release I cannot sync my Ipod nano 6th generation with Itunes match without downloading all the songs I want to copy to my ipod to the computer first.
    It is a little compersome to download 8Gb to my mac just for syncing and after sync delete them from my computer so that I just stream it again (airbook simply does not have enough space)

    iTunes 11 won't even recognize my 1st and 3rd gen nanos. They've just rendered all the devices I love useless.
    You can send feedback on the upgrade here:  http://www.apple.com/feedback/itunesapp.html. I'm hoping enough legacy iPod users will speak up that they'll rethink and/or fix it.

  • Ipod nano 7th gen not recognized by iTunes. Windows

    My ipod was working fine until a couple months ago. Now whenever I hook up the ipod to the computer I get an error message saying an ipod has been detected, but it could not be identified properly. I've tried restarting the computer, deinstalling & reinstalling new iTunes, but to no avail. Help!

    In same boat. Mine wont even charge. Now fully dead. I have a number of different USB sources. Ipod doesn't recognize it is plug in.
    Ever since I got ipod has been detected, but it could not be identified properly.
    But trying to solve my problem Found most people solved there issue with holding on/off and sleep buttons at same time for few seconds to reboot. Didn't work for me.
    Might for you.

  • Why does my replacement iPod nano 7th gen not sync?

    I've just got a replacement iPod nano 7th gen after my last one was faulty (suddenly having white screens etc) - exact same model type. I've charged it, and when I put the new replacement iPod in the computer it makes the regular sound to let me know its recognised the iPod. The iPod shows the 'connected - eject before disconnecting' sign so that part of it seems to be working.
    I then go to devices looking to sync the music into my new iPod and then when I do that the 'Sync' button is grey and will not let me progress to sync. This is the problem I am having and I need help.
    Let me know if you need any more information, thank you.

    I am a UK resident btw If that helps.

  • IPod Nano 7th Gen not appearing in itunes

    My ipod nano 7th gen is not appearing in itunes, either the new one or the old. it is registered on the computer, but I can't access it through itunes. It was woring a few weeks ago. I have Windows 8 and the newest itunes.

    I came across this problem three days ago. Have tried everything. Went through all the steps Apple suggests for solving this problem. Nothing worked. The iPod is recognized by my wife's MacBook, but not by my Windows 7 PC. I'm at wits end.

  • IPod Nano 7th gen not syncing, accesoire not recognized

    Hello,
    My iPod Nano 7th generation is not syncing to my Macbook Pro, late 2011 and my iPod says 'Accesoire not recognized', while it's a lightning-cable from Apple itself. Can anyone help?

    Hello, Bram66. 
    Thank you for visiting Apple Support Communities. 
    I would recommend making sure you are using an Apple branded Lightning to USB cable, the MacBook Pro is connected to power and that you are not using a USB hub or docking station when charging the iPod nano.  If you are still experiencing issues after making the above changes, see the troubleshooting steps in the article below. 
    iPod nano (7th generation): Hardware troubleshooting
    http://support.apple.com/kb/TS4433
    Cheers,
    Jason H. 

  • IPod nano 7th gen not found in iTunes/"no disc in drive" Windows computer.

    I bought a brand new iPod nano 7th generation yesterday. When I plugged it into my Windows computer it began set up then stopped and a pop up appeared ''no disc in drive'' directly after that the next pop up read ''iPod cannot sync because it was not found''. My iPod is charging the entire time until that second pop up appears and then my iTunes acts as if the device was unplugged from the computer, it stops charging and at the top of my iTunes screen it says "OK to disconnect". I tried putting my iPod into "disk mode" but the same two pop ups still come up and the same thing happens. And even though iTunes recognizes the iPod as being unplugged even before it is, even after I do unplug it my computer still thinks it's attached, down in my tool bar it's still there waiting to be disconnected. As soon as iTunes begins starting up with my iPod it says there's no disc and then that the iPod can't be found even though it's still plugged in. I can't get any music on it let alone get my computer to recognize it for longer than 30 seconds. I really don't want to return it because my iPhone4 is full and can't fit any more music so I needed this iPod.

    Hello Abbey,
    I would recommend the steps in this article named iOS: Device not recognized in iTunes for Windows found here http://support.apple.com/kb/TS1538. While the title of the article describes a symptom a bit different from yours, I feel the troubleshooting is still relevant.
    If that does not resolve the issue, then I would suggest this article to help troubleshoot the USB connection.
    iOS: Troubleshooting USB connection
    http://support.apple.com/kb/ts1286
    And lastly, resetting it just may do the trick.
    How to reset an iPod nano (7th generation)
    Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
    From: How to reset iPod
              http://support.apple.com/kb/ht1320
    Take care,
    Sterling

  • Ipod nano 3rd Gen not recognized by itunes or windows 7

    USB device not recognized.  
    things I have done
    put Ipod in disk mode still didn't recognized
    My Ipod Classic 6th Gen works fine
    It shows 3 Mass Storage Device
    when I plug in Ipod nano 3rd gen it shows unknow device
    have deleted Mass storage devices and Apple Moble Devices
    unpluged computer from wall
    nothing solving problem
    I also tried it on my laptop its not being recognized
    my wife Ipod nano is doing the same thing as mine
    its got to be the software download from itunes because it has worked on all previous versions.

    I have the same problem. My Iphone 4s works fine when docked to PC. PC won't recognize my 3rd Gen Nano. Same goes for my Work PC. They don't recognize it nor will plugging it in to a PC charge it. I have to plug it into wall socket to charge.
    I have tried resetting, I have tried downloading newest Itunes.
    Must be the Nano itself if it doesn't get recognized by mutliple PCs?
    I haven't used the Nano for probably 2 months. Previously it worked fine...
    One thing, when docked to my laptop during a reboot/startup, it intially starts to charge the Nano, but once setup is finished it doesn't recognize it any longer...

  • IPod Nano (2nd Gen) wont sync with Itunes 9

    I haven't had to sync my iPod for a while, so I think it might be an issue with Itunes 9, but I am not sure.
    I have a 2nd gen nano, and itunes recognises it when I plug it in, my iPod display the Do not disconnect thing, but it doesnt sync. I have it set to manually manage music, but that won't make any difference will it? Under "file" the option to Sync Songs on iPod is greyed out.
    Does anyone know what to do about this? i'm really annoyed as I do not want to restore my iPod as I have some music on it that I can't find anymore (think it went missing when I moved my library 2 years ago)

    i didnt realised iTunes had been changed so you had to physically drag the music you wanted on the iPod onto there yourself.
    You don't have to. Only if you want to manually manage the music yourself.
    i decided to just automatically sync it, but now it has wiped everything off, and is putting it all back on again! will it do that every time
    No.

  • IPod nano 7th gen not recognised by iTunes. Mac (Yosemite)

    Problem:
    I am connecting my iPod using the original cable and iTunes does not recognise it as a device.
    Yes, I tried the The Five Rs: Reset, Retry, Restart, Reinstall, Restore.
    Yes, I tried closing iTunes -> connecting iPod -> waiting for iTunes to open -> still no device recognised.
    Yes, I tried a different device using same cable (it works).
    Yes, I tried different USB-ports.
    Yes, my Mac Air does "see" the iPod as an external device (Finder -> Devices)
    Yes, I did read other Q&A before creating this topic.
    Product: iPod nano 7 (Version 1.0.3. Mac)
    OS: Yosemite 10.10.2
    iTunes: 12.0.1.26
    Looking forward to your help
    Thanks,
    Ted

    I HAVE THE USUAL PROBLEM.
    NEVER SEEN SUCH A THING.
    APPLE MOVE TO RESOLVE THE PROBLEM.
    IS URGENT AND I NEED FOR THE NEW YEAR!!!!

  • Ipod Nano (3rd gen) not syncing with Microsoft Outlook 2007

    I previously upgraded computers and now I can't sync my ipod with my outlook calendar. I upgraded to 2007. Any ideas? I'd greatly appreciate any thoughts or help. Thanks.

    iTunes 11 won't even recognize my 1st and 3rd gen nanos. They've just rendered all the devices I love useless.
    You can send feedback on the upgrade here:  http://www.apple.com/feedback/itunesapp.html. I'm hoping enough legacy iPod users will speak up that they'll rethink and/or fix it.

  • Ipod nano 7th gen. not visible in itunes.

    Whenever I connect my brand new ipod to my pc i can see it in 'my computer' but not in itunes. I have tried everything, mulitiple times, on the support pages and nothing seems to work. I have run an itunes diagnostic and the only test that failed was the one where ipod wasn't found. I have tried to uninstalled all programs that may cause interference. I don't know what else to do.

    This came from another thread, but worked for me.  Problem is with newest iTunes 4.62 and Windows 8.1.  Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update).  You MUST get rid of those "helper" programs!! Reboot, and reinstall iTunes.  It will reinstall all the other ones and you should be able to connect your nano.  Good luck.

  • Ipod nano 6th gen, not synching with itunes

    My ipod is not showing up in itunes - it shows up in 'my comp' but not in itunes.  On my ipod screen it synchs for approx 5secs then stops and i get a box with 'an ipod has been detected but was not recognised'  i have tried all the suggestions on the site but no joy.  I live really far away from a store so travelling to a genius bar isn't really possible.  Anyone have any suggstions?  Also is it possible to restore the 6th gen - as i cannot synch to itunes?

    anyone?

Maybe you are looking for