Help!!!! IPod needs help!

I have a video Ipod and it has a few issues. I can't figure it out, when I plug it in, Itunes doesn't recognize it to download songs. I had songs on it and they disappeared. I have charged it and reset it, but no luck. Help anyone!!!!

http://docs.info.apple.com/article.html?artnum=304434
http://docs.info.apple.com/article.html?artnum=93716
http://discussions.apple.com/thread.jspa?messageID=2001071#2001071
Have a read ...........

Similar Messages

Windows Xp not detecting Ipod Need help

When i plug my ipod in to my desktop my ipod starts charging but it doesnt detect my ipod.I have even tried to do that restore thing where you hold menu/center button then when the apple logo appears hold center button/play or pause.I really really need help with getting my computer to detect my ipod.

Actually, the "vice-versa" part works, Macs can read and write Windows formatted iPods, but you can only manage music manually (syncing does not work until it it is restored for Mac). But back to the topic...
And it seems like this is a situation where the iPod has been working and now it does not. Please correct me if this assumption is wrong.
You have to eliminate the possible problems one by one, as many as possible. Starting at the computer... Note: These are separate things to try, not a single procedure.
Power down and restart the computer, if you have not already.
Try a different USB port.
Try a different docking cable, if possible. The connectors can become worn. Only two pins handle the power, so it is very possible for it to charge yet not connect for data.
The dock connector on the iPod may be worn out or have become faulty. Not much you can do about that, except have it replaced.
The "thing where you hold menu/center button" is not a restore. It is a reset (think rebooting your PC). Make sure you do it again following these instructions precisely.
http://support.apple.com/kb/HT1320
If this does not help, put the iPod into disk mode, and then connect it to the computer.
http://support.apple.com/kb/HT1363
If you manage to get iTunes to recognize the iPod, you may then want to do a restore (think reformatting your PC's hard drive and reinstalling Windows). This will erase the iPod and initialize its software. Then you can sync your iTunes library again.

Formatted iPod, need help

So I got my dad's old iPod nano, 1st gen with 2 GB. I tried to plug it in with no luck. So I go into the iPod as a storage device in my computer, the iTunes folder is "corrupt and unreadable." I read somewhere I can format the iPod and it will be ok, I do so because I'm stupid. Now, it isn't even recognized as a storage device, it's just and unknown device with no drivers. To be clear, I right clicked the iPod in My Computer and went to format and formatted it, I need help getting it working again.

Did you format it as FAT32 and not use quick format?
After you do that, Restore it in iTunes.

30G ipod need help

I just bought my ipod yesterday, I plugged it into my computer but it was in another language and itunes didn't show it on my computer . I disconnected it and got it on English at last. Then I noticed it was saying "do not disconnected" when I disconnected it but I didn't know that until it was in English. After reinstalling itunes, it popped up a message that the ipod needed restored. I hit ok and it shows a green progress bar running on itunes and states "restoring ipod". My ipod states do not disconnect and nothing else. This process of restoring my ipod started about 10 hours ago with no further information just the same restoring ipod window. How long should this take? Should I just keep it going or should something have been changed by now. I'm brand new to the ipod so sorry for the long post.

Ok itunes wouldn't let me eject so I had to go though my computer. After ejecting I restarted I tunes and plugged in my ipod. itunes is running fine but it doesn't show my ipod connected anywhere. My ipod is just flashing do not disconnect. What should I try now?

Itunes wont open/ file icon on ipod- NEED HELP ASAP!

My itunes will not open at all on my comp. I downloaded the newest version, then nothing would open. I removed all versions and attempted to re-install again. Now, my ipod will not turn on. There is a file icon with an exclamation point. I dont know waht to do and I am leaving for a long trip in a few days and need my ipod! any help asap would be greatly appreciated!
dell Windows XP

OK-
First, let's get your iTunes open.
Click on Start, Click on Run
Type msconfig
Click on the startup tab (last one on the right)
Click on "disable all"
Click apply, then click close
Go ahead and restart your computer when prompted to do so
When your computer starts back up, you should be able to open up your iTunes. When it opens, close it again. Now that we know it is able to open, it needs to be closed in order to resolve the file folder with exclamation point error.
Now, let's get that file folder issue resolved.
Click start, click all programs, click iPod, click iPod updater, click iPod updater (again)
Click OK when you see the dialogue that tells you what the application's capabilities are
Connect your iPod when it tells you to
Click on the "restore" button when it becomes available
IF the restore button does not become available, and if the iPod updater fails to recognize the iPod, disconnect it. Reset the iPod by (making sure the hold switch is off) pressing the menu button and the select button at the same time for about 10 seconds, until you get the Apple logo. As soon as you get the Apple logo, hold down the select button and the play/pause button together until you get a check mark on the screen. You may have to try this several times to get it to work... and sometimes it helps to lay the iPod down on a hard flat surface, like a table or your computer desk.
Once you get the iPod into disk mode, you can go ahead and try to restore it again. (Start > All Programs > iPod > iPod Updater > iPod Udpater) Click OK, Connect your iPod when it asks you to do so, and then click the restore button when it becomes available.
If you're still having issues, try reading through some of the following articles:
http://docs.info.apple.com/article.html?artnum=93736
http://docs.info.apple.com/article.html?artnum=61003
Keep us posted
CG

HELP MY IPOD NEED HELP

when i turn on my ipod on the coution sign and the sad ipod logo comes up .i try downloading the new updates but when i plug it in to my computer the low bat.sign comes up and dont move i trying resetting ipod but nothing changes could some one help me

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
http://www.kokopellimusic.us/KM_instructions.htm
Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

New ipod need help with songs from old one NEED HELP!!!!

I got a new ipod nano 3rd gen. but it wont let me take all of my old songs from my old ipod(nano 1st gen) and put them on my new one! I dont want to lose my songs so PLEASE HELP!!

When I did that on my old ipod and it said doing so will delete all the songs on it and replace it with my library. When I did it on my new ipod it just put the songs that was already in that playlist back on the ipod, not the songs that i need from the old one.

Help! Need help with transferring Ipod to new computer

After it took me forever just to figure out how to ask a question...eerr!
My old computer crashed and I need to move all my files, purchased, photos, and music that were imported. I know with the new Itunes you can transfer the purchased items, but will that erase everything else on my Ipod...ie: my photos and imported files?
I have downloaded a Ipod copier..but not really sure how to do this all. Any help from anyone would be so greatly appreciated.

Check this site out www.findleydesigns.com
you can download whatever you need to recover all photos and music files from Ipod to mac.

Bad ipod need help badly!!!

So my 20gb photo was working fine then all of a sudden it gave me thesad ipod. Then i tried everything possible to fix it and it didnt work. Then all of a sudden it kept asking for it to be plugged into a wall charger. So i plugged it in to one and it would then go the chargeing bar and freeze. is there ne way to fix this without having to basically buy a new ipod. PLZ HELP!!!.
Dell Windows Vista 20 gb ipod photo

You can't.. it is terrible..
the only app that really uses it is mirror
Open this link on your phone to install mirror
http://maemo.org/downloads/product/raw/Maemo5/mirror?get_installfile
the camera firmware is bad, so the image quality is truely terrible.. play with mirror to see.. it may be fixed in a future firmware release (it *IS* better than it was.. the firmware last year had a line through the picture!)

30gb video ipod need help putting videos on it!!!

yea i just got a 30gb video ipod for my b-day and i have home videos that i want on the ipod but i dont know how...can yea guys help me out????

If the videos are already in one of the compatible formats, drag them into the iTunes library and then use these instructions to send them to the iPod. If not, use an application such as this one to convert the videos, and then proceed as above.
(16570)

2 Ipods Need Help

I cant seem to add any music to my second Ipod. The first one is mine and the second one is my moms So I'm trying to add country to hers without adding it to mine. Can anyone help me with this are point me in the right direction. Thanx, Lucky.

goto your options on your ipod in itunes and set it to manually manage music and videos apply this setting, and then drag only the files u want onto it and u should be good if this solved ur problem make sure to click on solved

Just bought new video ipod need help

Hey everyone...
Yesterday I bought a new 30gig black video ipod.
Using some programs i bought on the internet, i was able to convert the movie "Animal House" to MP4 and put it on itunes.
The computer I did this on was my brothers computer since my computer does not read DVDs... I thought once the movie was in his itunes and in his library, I could simply drag the movie from his library to my ipod but it is not working. I do not know how else to get the movie onto my ipod. This is the second ipod i have bought and all my music is on my computer (Windows... not mac) Please help... thanks in advance

Hey again... i dont think I really told everyone what was going on so sorry...
I have all of my music on my computer and my ipod has that music from my computer.
I was using my brothers computer to download this movie because my computer does not work with DVDs and i got it in his itunes on his computer. It is in the right format on his computer. I thought once it was in his library in his itunes, I could plug my ipod into his computer and drag it from his library to my ipod. That is what i used to do with my ipod mini but for some reason it was not working with the video. Is there any way to get the video from his computer to my ipod without syncing my ipod for that computer. Thanks again.
Windows XP

Brand New Ipod, Need Help QUICK!

its a brand new ipod, i wanted to update it, and it froze, it is stuck on the "Do Not Disconnect" screen, the only way i get it off this screen is if i actually disconnect... than when i reconnect it just does the same thing, and no, it does not have the loading thingey on the top left...
PLEASE HELP ME! my parents are going to kill me!
Ipod Nano 1gb White Windows XP BRAND NEW

i have the same problem, i just got this ipod for my bday and everytime i plug it into the usb cable thingy it just says do not disconnect and it never transfers the songs, it just says that how do i get the songs onto it? when i put it in the thing that says the ipod is inserted never comes up(?) Somebody please help!
windows xp Windows XP

Stolen ipod Need Help ASAP

Hello my ipod has been stolen. what do i do? i want to restrict everything just in case he can break troughbthe lock creen

You must have it configured in your Find My Phone at icloud.com, otherwise, you cannot do anything.
What To Do If Your iDevice or Computer Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
Mac Computer
       Find My Mac can be used from Find My Phone at iCloud.com and via Find
       My Phone on your iDevice.
      The following is third-party anti-theft software:
           1. STEM 2.1
           2. MacPhoneHome 3.5
           3. MacTrack 7.5.0
           4. VUWER 1.7
           5. Sneaky Bastar* 0.2.0
           6. Undercover 5.1.1
           7. LoJack for Laptops
           8. Hidden 2.0
           9. Prey 0.6.2

Please help. i need help restoring my ipod.

i just tried to sync my touch to the computer since i haven't done it for a while and then all a sudden i have to restore my touch. i have done it about 3-4 times now and i even switched usb ports. but that hasn't helped... so now i get that picture where i have to connect it to itunes and i cant get it past restoring it. because i get the error (1604) and it wont let me do anything. PLEASE HELP ME!! i need info off of my touch for my senior classes. and i cant get onto the main screen so i can get into my Note Pad.

Welcome to the discussions,
see this article about error 1604 in the "Specific error codes and resolutions" section, check your USB drivers and security software settings. You might have to connect in recovery mode if this does not help. http://support.apple.com/kb/TS1275 and http://support.apple.com/kb/HT1808

Help!!!! IPod needs help!

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