Help: ipod not recognized by computer(s)

Hi,
my ipod (4G) has had problems: sometimes skipping songs. etc. So I decided to reset it. But the problem: It isn't seen by the PC (Windows XP) at the explorer level (same with iTunes), not by
the disk management, not by the ipod update (which dies with "internal error"). It's only seen at USB level. I installed a new updater, I changed USB, I tried 3 different computers.
Meanwhile the ipod freezes ever computer I connect. So no chkdisk, rstore or whatever is suggested.
What really annoys me: This is the 4th time with the fourth ipod this happens (It was changed 3 times by support - oncenow guarantee is lost). There must be some misconstruction within the ipod in general.
Any ideas ?
Regards,
Christian

Hi,
I've solved the problem. The problems occurs if you disconnect the ipod to often "unsafe". Then some files corrupt on the disc. Solution: restore ! But how, when PC is frozen.
First:
Since nobody can give me help I tried and tried and then I noticed, that not the PC is frozen, but everything around the explorer. It has to do with explorer !
Second:
After a long while, the ipod can be seen as removable disk.
Nothing ccould be done with it (explorer still frozen, no chance to something with other windows-tools).
Third:
I read something about "external" tools for removable usb disks. I installed "HP USB Disk Storage Format Tool", which has no "connection" to the explorer. This tool has seen the ipod as removable disk and could format it.
Fourth:
After that the normal restore was possible and everything is fine now.
Christian

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