HELP Ipod shuffle is not recognised in windows or itunes

Ok I got my ipod shuffle for my birthday but I got I beforehand so I could add songs. First it worked fine,played songs,was recognized in itunes but then the next day when I tried playing the songs using my ipod shuffle the error light flashes.I left it for another day and checked again.error light still flashing.I then connected it too the computer.not recognized in windows or itunes.it is extremely annoying.i have re-installed the software twice,got more updates and i have read all the tutorials but still the exactly same problem.i am getting incredibly annoyed with it and so is my dad.please help!
Thank you for your time,
Sophie

Did you try all the steps here:
http://docs.info.apple.com/article.html?artnum=61711?

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Shuffle is not recognised by Windows or iTunes on first installation

Hi
Just got an Ipod shuffle, which was marked down in price due to missing ear phones. Tried the installation software but when asked to connect shuffle to check to see if it needs formating did so, and the shuffle is not recognised by windows or the installer software.
Tried to go through apple chat, but when prompted for S/N it says that my shuffle was registered in Aug 2005 and not valid for chat support anymore. I suspect that the shuffle is returned goods and that it may already be registered to another user. Would this stop my computer recognising it?
Have downloaded updater and run that, same result.
OS is Windows XP Pro
USB port confirmed working
Itunes 6.0.4.2
Ipod Nano running okay on same machine.
Ipod Shuffle is only showing constant green light when plugged into USB port (showing that it is at least getting power)
Any ideas, there seem to be similar threads to this so is it a common problem.
thanks
CDR

Did you try all the steps here:
http://docs.info.apple.com/article.html?artnum=61711?

HT1481 my ipod shuffle is not showing up in my itunes window on the right hand side of the screen

My Ipod shuffle is not showing up on my Itunes window on the right hand side of the screen? It is a new one.

Hi Brittcal,
Welcome to the Support Communities!
I would recommend making sure you've run your Windows software updates, and then follow the steps to remove iTunes and reinstall the latest version. Here are a few articles to help you with this.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Syncing music to iPod shuffle
http://support.apple.com/kb/HT1719
I hope this information helps ....
Have a great day!
- Judy

Replacement Shuffle Still Not Recognized In Windows Or iTunes

Hello everyone,
I was having the orange/green light issue and my 512MB shuffle was not recognized in Windows or iTunes 7.0.1. I contacted Apple and they replaced my shuffle - after I attempted all documented fixes and running the Shuffle Reset Utility.
I plugged the replacement in and received the message "xxx iPod shuffle cannot be updated. The required disk cannot be found." I found an article on how to remove some temp and application files. I did that and also ran "checkdisk" on my laptop and that error went away. The problem is now the shuffle is not recognized in iTunes or Windows once again. The shuffle did come up for less than 10 seconds as the "F" drive and then disappeared and could not be relocated.
Here is the real rub for me - I plugged the shuffle into my wife's laptop running iTunes 7.0.1 and it works just fine!! Since my laptop is my primary - this is still a major issue for me.
Does anyone have a fix for this? This has to be a Windows disk or driver issue.
Does anyone have a fix for this type of issue? It is obviously a Windows disk or driver issue.

First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
Then try with the iPod in forced disk mode.
Putting iPod into disk mode.
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iTunes 7 doesn't recognize the iPod.
Your Windows PC doesn't recognize iPod</font color</a>.
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I have a 5th gen 30gb video ipod which was fine up until the start of january when i tried to connect my ipod to my laptop and it was not recognised by windows as a usb device, i'v been through the device manager and can not find it there. USB port are fine as other things connect, i've tried 3 different usb cables. I've run diagnostics and got the following
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Inspiron 1501
iTunes 7.5.0.20
CD Driver 2.0.6.1
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iTunesHelper 7.5.0.20 is currently running.
Apple Mobile Device 1.14.0.0 is currently running.
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Standard OpenHCD USB Host Controller. Device is working properly.
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Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
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Can someone please please please help me, i've run the 5 r's, i've tried to put it in to disk mode etc etc and still it will not connect.
it looks like many people are having this problem with the same model.
You can e-mail me direct on [email protected] if easier.

Same as, although a new development on this last night, I borrowed a mates USB hub that has it's own mains power supply and for a short time my laptop recognised my IPOD, I obviously thought i had found the solutions as it started to sync at which point the smug smile left my face as i could smell burning plastic. Yep, the usb cable was melting in to the USB hub. so not only won't the sodding thing work properly it is a god **** fire hazard. Luckily our producst that cost hundreds of pounds are supported by friendly and helpful people at Apple!!!!!!!!!!!!
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PLEASE HELP!!!!!!!!!!!!

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Hi I have recently bought a new ipod nano (8gb Aluminium case) and it is not recognised by windows. I have run through all of the trouble shooting tips (reseting ipod, reinstalling itunes, getting latest windows updates, even deleting my temp files). I have also tried all USB ports and tested them with a memory stick to make sure that they are working.
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If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

Ipod 5 not recognised by windows or Itunes, no drivers found in devmgmt.msc

Hello there.
My Ipod 5th Gen is having problems. When I try to connect it to my windows 8 laptop I get nothing. Not even an "unrecognised device" message. I am guessing there is no driver to process it, or something like that. All my other USB devices are working.
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See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
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See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
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paying special attention to item #5
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http://support.apple.com/kb/TS1538

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Hello fern_br,
Thank you for using Apple Support Communities!
I was researching what might be causing the iPod not to appear in Windows or iTunes and found this article named iPod not recognized in 'My Computer' and in iTunes for Windows http://support.apple.com/kb/TS1369.
It pretty thorough and I feel has the best troubleshooting for this situation.
All the very best,
Sterling

Ipod Shuffle is not recognized on Windows Laptop

Hello,
since last week my 3 month old Shuffle is not recognized on any Windows Laptop. In addition it is not seen as a device, so I can't follow the hints you gave on this site.
When I connect it the orange light is turning on and out. The battery is recharging.
The reset of turning out for 5seconds doesn't help.
Any ideas ?

My only suggestion is doe the laptop have any camera/scanner software that maybe interfering with the iPod showing in iTunes?

HT201413 My ipod shuffle is not recognised in itunes or my computer. I have tried most of the remedies - but nothing seems to work.

I have a brand new ipod shuffle and my computer and itunes does not "see " it when I plug it in.
I have tried most of the remedies listed but still cannot get it to work - what is wrong?
Please someone help?

To all
I have managed to solve the problem with the help of the Apple Support.
I did not have a USB driver installed for the IPod. This is now fixed and is easy to do.
Hope other people can gain knowledge from my learning curve!

Ipod Touch is not recognised by Windows XP and does not appear in Itunes

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Ipod nano does not connect to Windows and itunes

Dear All
in my family we have 3 ipods: a shuffle, a ipod 20gb and a nano. While the first 2 are easily connecting to windows and itunes, the nano doesn't and does not recognise the USB port of my laptop[message 'unkwnon device']. I have tried, I think, most of the suggestion I found on the apple support and in the forum. Does somebody know any 'special' tip, my son is really getting frustrated by this situation because he can't get the same music. Please help. Thanks in advance
ciao

Hello franbat,
Thank you for the details of the issue you are experiencing with your son's iPod nano. I found an article with steps to address this:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

HELP Ipod shuffle is not recognised in windows or itunes

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