Help!!! Ipod stuck in recovery mode!!
My IPod touch (4th generation 8G) is stuck in recovery mode. When I try to restore it ITunes says that an error (1604) has occurred. I have tried switching USB ports and using different cables but nothing works!! And sometimes ITunes doesn't even recognise that my IPod is plugged in, I know it is because my computer makes the noise that means something is plugged in!! Please help!!!
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
http://support.apple.com/kb/TS3694#error1604
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Ipod stuck in recovery mode and wont restore
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- Try another USB port and cable
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Help, My ipod stuck in recovery mode after update!
HI
Updated mt ipod touch to 4.0, evrything was goimg well then a got message to install device driver, windows cant find driver and my ipod is stuck in recovery mode! itunes doesnt detect it either (reinstalled itunes and upto date)
Help im stuck!!!
posted a screen shot to so you can see what messages im getting.
http://i69.photobucket.com/albums/i72/DeniseAngel27/sims/ipod.jpgHi
the first link did the trick. itunes now recognises my ipod but as it is restoring i get a error that says "ipod could not be restored. An unknown error occurred (21)"
so it wont restore now! I copyed the error report, here's what it says.
2010-06-29 22:44:33.485 [4120:810]: restore library built Jun 8 2010 at 18:17:31
2010-06-29 22:44:33.486 [4120:810]: iTunes: iTunes 9.2.0.61
2010-06-29 22:44:33.486 [4120:810]: iTunes: Software payload version: 8A293
2010-06-29 22:44:33.564 [4120:1314]: iTunes: Specifying UOI boot image
2010-06-29 22:44:33.565 [4120:1314]: requested restore behavior: Erase
2010-06-29 22:44:33.579 [4120:1314]: amai: AMAuthInstallPlatformCreateDataFromFileURL: can't resolve file
2010-06-29 22:44:35.369 [4120:1314]: amai: AMAuthInstallRequestSendSync: received tss response (server version: 0.6.31-b2)
2010-06-29 22:44:36.025 [4120:1254]: iBoot build-version = iBoot-889.24
2010-06-29 22:44:36.026 [4120:1254]: iBoot build-style = RELEASE
2010-06-29 22:44:36.027 [4120:1254]: AMDeviceIoControl: GetOverlappedResult failed
2010-06-29 22:44:36.027 [4120:1254]: AMDeviceIoControl: pipe stall
2010-06-29 22:44:36.027 [4120:1254]: USBControlTransfer: error 31, usbd status c0000004
2010-06-29 22:44:36.027 [4120:1254]: command device request for 'getenv radio-error' failed: 2008
2010-06-29 22:44:36.027 [4120:1254]: radio-error not set
2010-06-29 22:44:36.029 [4120:1254]: unable to open device_map.txt: No such file or directory
2010-06-29 22:44:36.030 [4120:1254]: <Recovery Mode Device 07B08260>: production fused device
2010-06-29 22:44:36.031 [4120:1254]: interface has 1 endpoints, file pipe = 1
2010-06-29 22:44:36.031 [4120:1254]: <Recovery Mode Device 07B08260>: operation 4 progress -1
2010-06-29 22:44:36.111 [4120:1254]: <Recovery Mode Device 07B08260>: operation 42 progress -1
2010-06-29 22:44:37.150 [4120:1254]: <Recovery Mode Device 07B08260>: operation 5 progress -1
2010-06-29 22:44:37.836 [4120:1254]: AMDeviceIoControl: GetOverlappedResult failed
2010-06-29 22:44:37.836 [4120:1254]: AMDeviceIoControl: pipe stall
2010-06-29 22:44:37.836 [4120:1254]: USBControlTransfer: error 31, usbd status c0000004
2010-06-29 22:44:37.836 [4120:1254]: command device request for 'getenv ramdisk-delay' failed: 2008
2010-06-29 22:44:38.434 [4120:1254]: AMDeviceIoControl: GetOverlappedResult failed
2010-06-29 22:44:38.434 [4120:1254]: AMDeviceIoControl: pipe stall
2010-06-29 22:44:38.435 [4120:1254]: USBControlTransfer: error 31, usbd status c0000004
2010-06-29 22:44:38.435 [4120:1254]: command device request for 'ramdisk' failed: 2008
2010-06-29 22:44:38.435 [4120:1254]: AMRAuthInstallDeletePersonalizedBundle
2010-06-29 22:44:38.506 [4120:1254]: removed personalized bundle
2010-06-29 22:44:38.506 [4120:1254]: <Recovery Mode Device 07B08260>: Recovery mode failed (result = 21)
2010-06-29 22:44:38.546 [4120:810]: iTunes: Restore error 21
Message was edited by: deniseangel27
Message was edited by: deniseangel27 -
Ipod Stuck in Recovery mode help!!!
my ipod was fine, working brilliantly, tll a few days ago, it had a white screen, that said "connect to computer and restore in itunes" in many different languages. so i did, but itunes didn't pick up my ipod. so forced it into disk mode, and itunes recgognised it, and the message "Itunes as detected an ipod in recovery mode, you must restore this Ipod before it can be used with itunes" came up. so having restored it, i reconnected it, and the whole thing repeated itself, now my ipod maybe stuck in recovery mode, as every time i restore and connect, the same message comes up... HELP!!!
thanks
muddy
24" Imac Mac OS X (10.4.9) Finalcut studio 2 editing suiteSorry, must pay more attention to the profiles:>) Unfortunately that link is the only one I know of that refers to the recovery mode problem. I'll have another dig around and if I find anything else I'll let you know. The only other thing I can think of is to run Disk Utility repair on your iPod and see if that helps. It's a shot in the dark I'm afraid.
Set up iTunes "not" to open when you connect the iPod.
Enable Disk Use on the iPod
Eject the iPod and shut down iTunes
Reconnect the iPod and open Disk Utility
Click on your iPod in the Utility pane and choose Repair Disk.
Close Disk Utility and open iTunes. -
Ipod stuck in recovery mode and isn't recognize by computer...Help!
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DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/ -
IPod Stuck in recovery mode... help please!
I was updating my iPod's OS from 2.0 to the latest OS, 4. Midway through the update, the power went out in our city (Los Altos Hills) and the iPod reverted to recovery mode. Now, when I connect the iPod to my computer and try to restore it, I get to a certain point and iTunes closes on me and a popup says iTunes cannot recognize the device. No matter how many times I've tried this (and restarting my computer and iPod), nothing seems to be working. Help would be realllllyy great.
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process.
FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue.
If the errors persist on another computer, the device may need service -
So my iPod appears to be stuck in recovery mode, which shouldn't be a problem, but for some reason is isn't showing up on my computer. I'm not getting the "is not recognizable error" It just literally doesn't even exist to my computer, My iPod doesn't even show up in the devises on my computer, BUT WHEN I PLUG IT IN, IT CHARGES? so I'm just really confused, any input would be great. Thanks!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
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- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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Ipod stuck in recovery mode and won't restore. says it can't connect to the network.
My son tried to jailbreak his ipod touch like an idiot and of course it did not work. Now his ipod is stuck in recovery mode and I can't get it to restore. I get a message that says:the ipod software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later. I have internet access and everything is working but itunes can't connect to it. Why? I have been having issues with itunes for a couple weeks now. I can't connect to the store and redeem itunes cards either.
Make sure the setting for your security software allow iTunes to contact Apple servers:
iTunes for Windows: Troubleshooting security software issues
As for the iPod, since he tried to modify the software, the only thing that could help would be DFU mode , we can't help much more, problems with jailbroken devices can't be discussed in theses forums, due to the Terms of Use.
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HT201413 Ipod stuck on Recovery Mode
My ipod is stuck on recovery mode, whenever I go on itunes to restore it, my ipod's screen goes blank and is unable to restore it. A message also pops up on itunes stating that itunes is unable to restore the ipod error (40). I have tried the application Reboot yet it is still stuck on recovery mode.
Please tell me what should I do.Hi there Sammy1009,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
-Griff W. -
IPod stuck in recovery mode with home button not working
Hi, I was restoring my iPod and everything went fine until it was restarting with the apple logo and loading symbol. My iPod's home button hasn't been working in a while so I use assistive touch. Now the iPod is stuck in recovery mode and I can't press the home button, I don't know what to do. Pls help!
Try:
- iOS: Not responding or does not turn on
Whenit says place the iPod in recoivery mode:
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
IPod stuck on recovery mode cannot restore error 3004
Hello,
My iPod Touch 5th gen is stuck on recovery mode for two days now. I have lost all of my important files, but I am hoping to make it work again.
I was updating to ios 8 the other day and suddenly my iPod turned off and was stuck on recovery mode. No big deal, but then, as I was to restore it, iTunes only says that "The iPod 'iPod' could not be restored. An unknown error occurred (3004)."
I'm here now because I have tried all of the fixes. I have tried to put it on DFU mode (didn't work), changed my DNS settings, updated my iTunes, uninstalling, reinstalling it, turned my PC on and off, used another PC, but nothing has worked. I used some external programs that can get my iDevice to get in and out of DFU mode, but it has not worked.
I am on PC, Windows 8.
Hope anyone can help.DId you try:
Try to restore or update on another computer with a different Internet connection. -
Ipod stuck in recovery mode after
My iPod touch (4th gen) is stuck in recovery mode after trying to update it to iOS5. I was able to download it, but when it would try to instal it would fail and get a system error. So now it is stuck in recovery mode and when I try to restore it, I get the error 1611. How can I fix it to get it working again? Im on windows 7, and have the newest version of itunes. Please help, thanks!
Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694 -
HT201412 ipod stuck in recovery mode
my ipod 1st gen is stuck in recovery mode, when I plug into iTunes it tells me to restore ipod. when this is done it comes up with error code 1. please help. I have tried disabling pc security.
Greetings billewen690,
Welcome to the Apple Support Communities!
I understand that after restoring your iPod, you are seeing error 1. In this situation there may be a couple of further steps I would recommend to go along with disabling the security on your Windows computer. If you have completed all of these steps and continue to receive the error, it may be necessary to follow the link and contact Apple support.
Get help with iOS update and restore errors - Apple Support
Cheers,
Joe -
Mac formatted ipod stuck in recovery mode when rescuing tunes onto a PC
Hi
I have an ipod Nano (6gb) that is Mac formatted. I tried to recover the tunes from it to a PC desktop with Xplay. It started ok and then the ipod entered into recovery mode so it could be reformatted for Windows (I think itunes started doing it).
At that moment I couldn’t recover my tunes. Now whenever I use Xplay again it says "not accessible. The disk structure is corrupted and unreadable.” So it’s stuck in recovery mode.
I know the tunes are still on the ipod because the amount of disk space taken up hasn’t changed, despite the ipod not actually showing the songs on the UI.
How can I fix this so I can grab all the tunes off the ipod before I restore the ipod in itunes and thus effectively formatting it?
Cheers,
LTry changing the ipod's drive letter per these directions:
http://support.apple.com/kb/TS1493
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