HELP! Ipod touch freezing and resetting to menu screen

I recentley bought an ipod touch 3rd gen 64gb, I put all my music on there around a 1000 songs, the ipod has IOS 5, but every time i scroll through my album artwork whilst tilting the ipod horizontally, it lags A LOT and after scrolling for about 10 seconds it lags to a point where a timer cirlce shows up and restarts back to the main menu (with background shows all apps etc...)
PLEASE HELP, The ipod works but it is incredibly annoying to chooswe a song
Much appreciated

Yes, that has happened after updating to iOS 5. Try the following:
- Reset. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Unsync all the music and then resync the music.
- Restore from backup
- Restore to factory defaults/new iPod

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Screen on ipod touch freezes and then goes white.

Screen on ipod touch freezes and then goes white. Ihave restarted it and restored it but it didn't work. Anyone know what is wrong with it and how it can be fixed?

If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

What do you do when you'r ipod touch freezes and goes to the home screen in the middle of a game/app

when iam on a app my ipod touch will go to the home screen and i won't push the home button it just does it by it's self. it's brand new i just got for christmas so i dont know what to do. we got a one year warranty on it but it didnt come in the box. we ordered it from apple.I have two question to ask 1.how to fix my ipod and how to get the paper showing my one year warranty. can you help me???

You can check you warranty coverage by entering the SN here:
Apple - Support - Check Your Service and Support Coverage
Regarding your problem:
- First reset the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try the sugestions here:
iOS: Troubleshooting applications purchased from the App Store

IPod Touch freezes and cannot be opened but still plays songs

i have 6months old iPod Touch 8gb and even in the first week of my purchase, while playing songs, it will suddenly freeze: it won't let me do anything. Just black screen but it still plays the music.
i would reset it (home button + sleep/wake button) and then it would be ok again. but if I just let it playing while its on freeze, after a few minutes it would stop playing and the freezing will continue.
I have tried restoring it: erasing all contents on my iTouch but it won't do anything.
This happens quite a lot of time now. It's actually worse now. I happened to bring it to the MAC store to let them define the problem. They said it probably has something to do with the "music" that I'm playing. Might corrupted or something. But of course I know what I'm playing and what I'm playing isn't corrupted. They would try to diagnose it though but it will take days for them to do it by restoring it and downloading other music and if, they said, the new downloaded songs won't make the iPod freeze, they would have to charge me even if my iPod is still on warranty.
Is this a common problem? should i try to let them fix the problem or is there anything i can do myself to fix it?

Welcome to the discussions,
to make sure the problem is not the iPod software, restore your device "as new iPod" without using the backup to get your data back.
If you can use your iPod without problems after that, the some data on the iPod was corrupted. Add your music step by step to make sure the music files are ok.
Restoring: http://support.apple.com/kb/HT1414

Why does my 3rd generation iPod touch freeze and crash randomly?

My sister has a used 3rd Gen iPod touch. It looks fine, not much physical damage beyond normal wear. But it will continuly randomly freeze and crash. It will shut off and we have to turn it back on, only to have it crash again. The frequency of this varies and resetting it and restoring it to factory setting make no difference. Is there anything we could do to fix it?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If it still occurs that indicates a hardware problem. Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

IPod Touch freezing and restarting with new iOS5.

I've restored settings, and its just gone back to how it was, except even worse. I turn it on, and it'll either instantly freeze, and restart, or freeze then work, then freeze again, then work again, until it eventually freezes and restarts. Also, the battery life with the new ios is dire, before my iPod would last a week or so without being turned off, now it only lasts a couple of days...
I presuming the iOS is 5.1, and its a third gen iPod touch.
Was just curious if there is a way to revert to an older iOS, as this one will not work, and if not, what else could be done.
Thanks in advance.

Sorry to hear about that. Here is some info:
-you can't revert back to iOS 4.3.7 or earlier if you have upgraded to iOS 5.
Follow these steps to make your iPod stop freezing:
1- Double click on the home button. Some apps should appear. Hold onto the first one until it starts to jiggle. Then go through all of them and tap the little minus button.
2- Hold the power button down until your iPod completely turns off. Wait 30 seconds and turn it back on. That should stop it, but if it doesn't, do the following.
Plug your iPod into your computer and open up iTunes. Then click restore. (This will take a couple of miunutes). Then Put all your apps and music (and whatever else) back onto your iPod.
*OR*
Go to Settings > iCloud > Storage & Backup >Back Up Now. Let it back up your iPod to iCloud. (This shouldn't take very long). Next go to Settings > General > Reset > Erase All Content And Settings. IT IS VERY IMPORTANT THAT YOU BACK UP YOUR IPOD TO ICLOUD!
Now it will delete EVERYTHING off your iPod. (This includes iOS, and sometimes if your iPod is freezing, it is because you dropped or banged your iPod on something when you where upgrading to iOS 5). Now you need to go through and select your language, location settings and other stuff. When you get to the part where you need to decide where you want to restore your iPod from, choose iCloud and select your WiFi network. Now you need to decide whick restore point to choose. Most people choose the latest one, but you may want to choose the one before that. Now it will restore your iPod.
This should work. If this doesn't, go to you local Apple store and talk to a specialist in iPods or someone behind the genius bar.

What do I do when my iPod touch freezes and I turn it off and it won't show anything?

I looked at my Ipod touch and the screen was all white.
I pushed both of the buttons and held them like I was told to,
and it went off and won't show anything...
I don't know what to do to turn it back on....

- Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on
- If not successful then time for an appointment at the genius Bar of an Apple store.

My grandson has a iPod touch 4th and has broken the screen, does any body know how much apple charge for replacement and can you wait for it to be done or does it get sent away.

My grandson has broken his screen on his iPod 4th touch. Does anybody know how much apple charge to replace and do they do it while you wait

Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs unless you have AppleCare+ extended warranty. Then it would be $29. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

2nd gen ipod touch freezes at connect to itunes screen

I finished downloading my installation file for the OS4.1 update but when it came to the actual updating, itunes said that my ipod had an error and could not update successfully
after that my screen for the ipod just froze at the picture which shows the usb connection to itunes.even after restarting both my computer and my ipod the ipod was still stuck at the connect to itunes screen. Anyone experienced a similar thing and knows how to solve it?

Try placing the iPod in recovery mode
http://support.apple.com/kb/ht1808
and restoring it via iTunes.

After 2 click my ipod touch freezes only works if playing song

after 2 clicks to my ipod touch freezes and stops responding. i will have to wait for the battery to die and recharge it to turn it back on.but if i clik it againg it will do the same againg. the only way it would respond and not freez is if im playing a song.if im luck to even get to that .befor it freezes.could anyone help me fix this problem?

Have you tried the standard fixes in order:
- Reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Retore the iPod from backup
- Restore the iPod to factory defaults/new iPod.

My sister bought a 16GB iPod touch 5 and went thru all the steps to set up but then realized it didn't have a camera. So we clicked reset and erase all contents and settings. This does mean her credit card info is erased right?? Thanks for your help.

My sister bought a 16GB iPod touch 5 and went thru all the steps to set up but then realized it didn't have a camera. So we clicked reset and erase all contents and settings. This does mean her credit card info is erased right?? Thanks for your help.

Welcome to Apple Support Communities
When you erase an iPod touch, your information, apps and settings are deleted and iOS is back to factory settings. If she wanted an iPod touch with camera, she should return it after erasing it. Note that the iPod touch doesn't store her credit card information

I reset iPod Touch (4G) and now everything is gone!

Hi all,
Last night, my iPod Touch (4th gen.) froze, which rarely happens, so I reset it. I probably didn't mean to do that, but that's what I did. Driving to work this morning, I see that there are no songs and no videos (I have about 3500 songs in my library). My apps are there and my emails are there.
I'm not worried if I can easily sync when I get home (everything's backed up and everything's in iTunes), but can someone tell me what happened? I thought a reset wasn't supposed to delete data. I'm a little worried.
Thanks for any help or comfort you can provide!

If this was the reset you did:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Then it should not have deleted the music. However, the freezing may have been an indication that there is was something corrupt on the iPod. I would restore the iPod from backup. Make sure that auto-syncing when connected is turned off otherewise iTunes will make a new backup and delete the old one.

I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo

I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo on it. Sounds about right, right? But now, there is a processing circle on top of the logo, but the circle spins once, and stops at about halfway to the bottom. It just stays there, and about every half to one hour it becomes a white screen and starts all over again. (not the loading bar part, just the circle). I've tried holding the power and the home button, and it works, but it just goes back to the circle screen with the apple logo. HELP PLEASE?

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

I have iOS 7. When I go to the itunes store on my ipod touch it gives me a blank screen with nothing on it. I restarted my ipod touch and it didn't work. Can someone help me with this?

I have iOS 7. When I go to the itunes store on my ipod touch it gives me a blank screen with nothing on it. I restarted my ipod touch and it didn't work. Can someone help me with this?

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App stores and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

My ipod touch is stuck on a white screen and i did everything hold the home botton and sleep botton togher, but it wont respnd it is just stuck on the white flash scree HELP PLEASE!

My ipod touch is stuck on a white screen and i did everything hold the home botton and sleep botton togher, but it wont respnd it is just stuck on the white flash scree HELP PLEASE!

- Let the battery fully drain. The charge for an hour and see what happens, Try resetting too:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connct to computer and restore if it shows in iTunes.
- You can try placing the iPod in recovery mode and then trying to restore. See:
iPhone and iPod touch: Unable to update or restore
- Also see:
iPod touch: Hardware troubleshooting
Frequenly the white scree is due to a hardware problem.

HELP! Ipod touch freezing and resetting to menu screen

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