Help: ipod touch hang up and can't restore
can any body please.. please help me.. after i erase the settings of my ipod touch 3g.. it hangs up on the apple logo with the rotating circle.. after restarting it does it all over again.. it takes me 2 hrs and more but still it is like that.. and when i did to restore trough the use of itunes it says that the ipod cant restore.. blah blah it is not eligible.. and after that i've power off and turn it on.. it still hangs up on that apple logo with that running rotating circle.. please help me..
Place the iPod in recovery mode using one of these programs and restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
OR
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
Similar Messages
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HT1349 I Need help!! I lost my Ipod touch at school and can not find it anywhere
So, I keep my iPod touch in my back right pocket. It normally falls out when I sit down in a seat, but I get it back. But his time, I didn't! I kept retracing my steps for more then an hour but couldn't find it anywhere. I checked the school's office, I asked if anybody found an iPod, I tried texting it..but it's no where to be found.
I don't have any way to get the serial number, so contacting the police won't help..I have a passcode lock on my iPod, but people can jailbreak into it! IS there no hope of finding my iPod ever again?What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
No app store present on iPod Touch 4th gen and can't sync apps in iTunes, tried restoring/updating
I've tried everything I know to fix this problem with no luck so far, I'm hoping someone can help. Note that iTunes has been updated to the latest version (and my friend's computer is running Windows 7, if that helps at all).
My friend has an iPod Touch 4th generation. A while back he asked me to help him get apps onto the iPod, and I discovered that the App Store on the iPod itself was nowhere to be found, nor can he remember ever having one. In addition to this, he can't sync apps onto the iPod from within iTunes - the option to sync in the apps tab is greyed out. The music/movies/etc. sync just fine, however. At the time, his iPod had iOS 4.1.
After checking for parental restrictions in his iTunes and the iPod, I found that his iPod has a restrictions password set, which he doesn't know. His parents have no memory of setting restrictions and don't know the password, either.
I read online that the only way to remove the restrictions password is to restore the iPod, and since this seemed to be a good idea anyway due to the odd issue with iTunes refusing to sync apps, we restored the iPod and updated to iOS 5.1 today. Unfortunately, the App Store is still nowhere to be found, and we still can't sync apps in iTunes. The iPod still claims a restrictions password has been set as well.
I have checked and double-checked that no restrictions are set in iTunes preferences. My friend created a new iTunes account, so that shouldn't be the problem. While we're hoping to get both iTunes sync and the iPod App Store app working properly, right now he just wants to be able to get apps onto his iPod.
Does anyone have any ideas why his iPod didn't come with an App Store app, why it still doesn't have the Store after restoring, why iTunes won't sync apps, or why the restrictions password is still set after the restore? I've honestly run out of ideas as to how to fix this.
Before I posted this, I did a little more looking online about the restrictions password, which is apparently restored along with a backup. Neither of us were present during the restore (we had to leave for a couple of hours after the restore had been started), so I'm only asking this because I don't have his iPod or computer with me at the moment to test it myself - is there a way to manually cancel restoring from a backup during the process? If so, I need to restore the iPod a second time.
In the meantime, any ideas about my other three questions?
Thanks in advance for the help.
Edit: His iTunes account is authorized, by the way.What exactly happmens when you try? Error message?
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I downloaded a movie on my ipod touch through itunes and can't get it to cloud to my ipad 2
I downloaded a movie on my ipod touch thinking I could cloud it to my ipad2, i bought it through itunes. I go to itunes and the only things i can cloud to my ipad are music and tv shows. Why can't my movie be clouded to my ipad2?
Movies are not one of the items you can reload via iClould like apps, music, and some other items. You can contact iTunes and request a redownload,. They may give you one.
How to report an issue with Your iTunes Store purchase -
Ipod touch is disabled and can't see it it itunes to restore
My Son's ipod touch has been disabled due to 'forgetting' his passcode! (I told him not to change it!!) Now it's my job to reset/restore it and as most mum's and dad's will agree my children know far more than me about technology... anyway......
...... I have connected his ipod to my laptop and looked at the manual which says I should see his ipod under 'devices' in itunes and will therefore be able to do a restore. His ipod is not showing up so I tried connecting it to my Daughter's netbook just in case that one was the computer I last synched his ipod with but the same thing happens. I think I am just not doing something I should be. Please someone help me because I want to look clever to my six year old!!Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
iOS: Recovery Mode and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software. -
Ipod Touch is dead and can't reset or power it
ipod touch is dead; no power; how do you fix or reset?
lisafrommclean,
When you say that your iPod touch is "dead", do you mean that the battery is dead or that there has been some sort of damage to your iPod?
If your battery is dead, keep this in mind...when you plug it into a computer, then it will show a message with the battery and a lightning bolt beneath it on your iPod touch screen unless the battery level is extremely low. Generally within 15-30 minutes, the Apple logo will appear on your iPod touch, it will start up, and your iPod touch will appear in the iTunes sidebar.
Hope this helps,
O.C. -
IPod touch is disabled and i cant restore
ok. so my ipod touch 4g's lock/sleep wake button is broken aand DOES NOT work. i let a friend borrow my ipod and they forgot the password and it is now fully disabled and says connect to itunes. I did so and itunes says i must enter my password to continue but i cannot since there is not slide to unlock or password screen. i cannot put it in recovery mode or dfu. please help me. disabled
Place the iPod in recovery mode using one of these programs and then restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
Also,
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device. -
Ipod touch 4 open and close during restore
Hello,
I have an error message code 2000. I use windows XP SP3. I ask to update but it was unable to do and ask for a restore. When i try to restore my ipod touch, the ipod touch close and open and at the end have the message that restore have fail on Itunes.
I try to install newest version of itunes,
I try remove all apple software product and reinstall it.
I try to restart my computer
I have try help pages from the Apple website
I try to uninstall driver and reinstall it.
The only things i have no try is trow it on the wall !!!
I ask a technician at the applestore to take a look, but he use one mac computer that have only Itunes install and was able to do a restore, so he said that he have no knowledge to fix this problem and have 300 days waranty... Now 4 months past i try again to update my version... still have same annoying problem... Open and close than i have to restore without able to restore it at my home.
Does anyone have the same problem?
Have a solution found yet?
Your help is greatly appreciate!Send it to Apple or a third-party place.
Apple - Support - iPod - Service FAQ
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
Please help have error code 1013 and can not restore iphone 3gs
i have tried every thing i can find to restore 3gs and no luck
tried 4 different computers and 3 cables and all the usb ports on the computers
i have even tried the gs.apple.com fix and no go.. am at a loss on what to do next any help
would be great thank you allEvery time I restore I get a different code last 2 times I have gotten code 1002
And 1013 a few times.
Error 1002 usually means a hardware problem. If you've tried several known working cables, the problem is likely in thte phone itself.
+"Error 23, 28, 29, 40, 1002, 1011, 1012, 1014, 1611: These errors may indicate a hardware issue with your device. Follow the steps in this article and also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. If the MAC address is missing or the IMEI is the default value (00 499901 064000 0), this can also confirm a hardware issue."+ -
my ipod touch is frozen and it has a picture of a usb cable and the itunes icon, can any one help me??, my ipod touch is frozen and it has a picture of a usb cable and the itunes icon, can any one help me?? anything would be helpful!
What exactly happen? If it started and froze, at what stage did it freeze?
Maybe this:
Hang during restore process
Following Troubleshooting security software will frequently resolve this issue. This issue can be caused by the default packet size being set incorrectly. There may be third-party software installed that modifies the default packet size in Windows by inserting a TcpWindowSize or MaxGlobalTcpWindowSize entry into the Registry. Contact the manufacturer of the software that installed the packet-size modification for assistance in adjusting this TcpWindowSize values. Typically the default packet size is modified by 3G cellular network card software, ISP communication software, or Internet speed download optimization software. There are legitimate reasons to change the TCP/IP packet size and not use the Windows default settings (for example, network traffic optimization, home/broadband optimization, enterprise app optimization such as database apps, Exchange, and more). Deleting the "TcpWindowSize" or "GlobalMaxTcpWindowSize" entries in Windows Registry could affect the system's performance with other apps or on their network connections. Deleting the customized TCP/IP settings may require the reinstallation of any third-party applications that had modified the TCP/IP settings from the Windows default settings.
There are two ways to resolve this:
You can follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) , or follow the steps below to manually find and remove TcpWindowSize and MaxGlobalTcpWindowSize entries from the Registry.
For Windows XP, Windows Vista, Windows 7: Go to the C:\Windows folder and launch regedit.
Go to Edit > Find.
Search for "TcpWindowSize" entries. There are typically multiple entries of TcpWindowSize/GlobalMaxTcpWindowSize spread throughout the entire Registry. If "TcpWindowSize" exists, one or more third-party applications have changed the user's default Windows settings for TCP/IP.
Go to File and select Export. This step will export a copy of the Registry that can be used as a backup of the original settings.
Delete the "TcpWindowSize" entry.
Search for the next "TcpWindowSize" entry and delete each one until the Registry no longer has any "TcpWindowSize" entries.
Close Regedit, restart the PC, and test.
If you are uncertain as to why these registry entries exist and the PC is a business computer, contact your network administrator and determine what values TCP/IP can be set in their Windows Registry setting so that the PC can update or restore an iOS device rather than deleting the "TcpWindowSize" entry.
If editing the registry does not resolve the issue, restoring on a different computer that did not install the communication software is the step most likely to resolve this issue.
I would first try restoring on another computer. -
I have updated my ipod touch to ios5 and it is saying that the device is not registered in apple developers program.I have a back up fle in itunes and itunes is not prompting for restore.how can i restore my pod?pls help me to restore my ipod .am worried as it my new ipod and am not able to restore it.pls help.
i have done that .:(..PLs help me restoring it to older version.though i have a back up file.in itunes..am not able to restore it.as itunes is not asking for resotre option..pls help me
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My iPod touch was stolen and recovered. I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly appreciate
If the thief enabled activation lock on the device, then there is nothing that can be done. Only the password for the Apple ID that it is locked with can disable activation lock.
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My ipod touch got disabled and it said to connect it to itunes. It didnt want to recognize it so i try to restore it. Everything when good i downloaded the newest ipod software, it reach the loading bar in the ipod but didnt load anything. Then it turn off and the Error 1618 appear on Itunes can someone help me fix it???
Try a hard reset and see if you can get the Apple logo to light up.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
So i have an apple ipod touch 1st generation and it is not charging! It shows the charging sign but its taking a really long time to charge. Ive had it charging for at least 3 hours and it still says under 20% so can someone help me figure this out??
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I just got a new iPod touch 4th generation and I'm trying to connect to my router and my iPod says, 'Cannont find network.' I don't know what to do! No other networks come up on the list so I can't 'tag' along with thier wifi. Please help. I need advice.
What type network is yu router set up for? The 4G iPod can only connect and see 2.4 GHZ networl like B, G and the 2,4 GHz N. There is also a 5 GHz N but the iPod will not even seethat network.
See:
iOS: Troubleshooting Wi-Fi networks and connections
iOS: Recommended settings for Wi-Fi routers and access points
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